Audi Beverly Hills - A Fletcher Jones Company
Beverly Hills, CA
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Excellent customer service. Friendly. Accomodating to my needs of specifically time. Would recommend that the website scheduling system made it more obvious to request loaners. my needs of specifically time. Would recommend that the website scheduling system made it more obvious to request loaners. More
I highly recommend this dealership, their high level of professionalism and integrity in customer service sets them far above the standard. They answered all of my questions without hesitation and made me professionalism and integrity in customer service sets them far above the standard. They answered all of my questions without hesitation and made me feel very welcomed. I have returned to the dealership since my purchase and they never fail to meet the previously set high expectations. I sincerely thank David, Jeffrey and Sam for the positive experience. More
Ken is always great. This visit was no exception. They got my car done within the day. 25,000 mile checkup, new brakes and tire rotation all seem perfect. The car is running like new! got my car done within the day. 25,000 mile checkup, new brakes and tire rotation all seem perfect. The car is running like new! More
(AS PER MY REVIEW POSTED ON YELP:) Went shopping for a (AS PER MY REVIEW POSTED ON YELP:) Went shopping for a CPO Audi and saw every dealership in the Los Angeles area. Most were great, but Audi Beverly (AS PER MY REVIEW POSTED ON YELP:) Went shopping for a CPO Audi and saw every dealership in the Los Angeles area. Most were great, but Audi Beverly Hills, and in particular Alex Sirani who I dealt with, were fantastic. We felt like valued customers from the get go, and of course they came to the party in terms of a great deal, without any of the haranguing games that so many dealers are infamous for. We got exactly what we wanted at a fair price with the minimum of hassle. Based on the purchase experience, we're now also going to use Audi Beverly Hills as our service dealer (it was previously another local dealership for our other Audi). Special mention also must go to Finance guy David Anbar who respectfully, patiently, and honestly lead us through the myriad forms and options. A perfect car buying experience. More
I truly enjoyed my experience and the customer service provided was outstanding. Service representative was very knowledgeable. He suggested additional services that I should consider and kept me update provided was outstanding. Service representative was very knowledgeable. He suggested additional services that I should consider and kept me updated on the status of the repairs. My vehicle was ready at the time I was told. Will definitely be returning. More
The entire experience leasing my SQ5 was excellent, and beyond my expectations. David was extremely knowledgable about the car, and took the time to show us many options and explain the details. The sales beyond my expectations. David was extremely knowledgable about the car, and took the time to show us many options and explain the details. The sales process with Eric was straightforward, honest, and extremely efficient, and by far the best experience we've had leasing a car. We appreciated the entire team's efforts to make our experience getting this car an exceptional one. 10 stars all the way!!! Thanks guys. More
very professional, and helpful. service was completed on time and santiago called to give me an update. only complaint I have is that I had to wait 15 minutes just to pull into the driveway. as there is n time and santiago called to give me an update. only complaint I have is that I had to wait 15 minutes just to pull into the driveway. as there is no place to leave your car on the street, this was an inconvenience. customer service called afterwards and said they'd be happy to pick my car up next time. More
An excellent team of Audi specialists who made my experience wonderful! This is our 3rd car with this dealership and we always get great service. experience wonderful! This is our 3rd car with this dealership and we always get great service. More
This was my first visit to Audi Beverly Hills, even I'm Audi driver for the last 14 years, I was with other Audi dealer services. I was really positively surprised how are they treating customers, fro I'm Audi driver for the last 14 years, I was with other Audi dealer services. I was really positively surprised how are they treating customers, from the moment when I came in to the end. I couldn't be more pleased ! More