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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.2
1,533 Reviews

8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,533 reviews

May 11, 2014

Great Service Ken did a great job, very customer service oriented. Prompt response and follow up, he called me several times to make sure I knew when the car would More

by mazi51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
May 12, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your feedback! I'm so pleased to hear that Ken took excellent care of you. If you have any questions or need any additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

May 10, 2014

Pleased Very good job. The service was excellent. The quality of work was great. The staff was very friendly. Overall I had a great experience during my visit More

by Kevon78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
May 12, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to review your visit. I'm so happy to hear that everyone was friendly and that you had a great overall experience here at Audi Beverly Hills. If you have any questions or need any additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

May 09, 2014

Service I went in for my 5,000 mile service. It was a pleasant experience. Santiago was very friendly. I think the enterprise part took too long but everyone More

by Pfurst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santiago
May 12, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your feedback. I'm pleased to hear that Santiago was friendly and that you had a great overall experience. If you have any questions or need any additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

April 30, 2014

Great Service Andrew kept me informed of the process and provided great service while my car was being repaired. He also was able to waive daily insurance for my r More

by skonopisos
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Neal
Apr 30, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Stephanie, I'm so pleased to hear that Andrew took excellent care of you throughout your visit. If you have any questions or need any additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

April 30, 2014

Santiago was amazing. He did everything he could to make my experience fast and the best quality. Audi has been amazing overall. I have recommended Audi to ev More

by Michellebruno1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 30, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to rate and review your visit! I'm so pleased to hear that Santiago took excellent care of you and your Audi! If you have any questions or need any additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

April 30, 2014

Great service and customer relationship at BH Audi Great service and customer relationship at Beverly Hills Audi Service. I'm very satisfied with service received. Also, My service Advisor Santiago More

by tamaram76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 05, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to rate and review your visit. I'm so pleased to hear that Santiago took excellent care of you. If you have any questions or need any additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

April 30, 2014

Wonderful Experience at Audi of Beverly Hills The service department is beautiful, the service is friendly and efficient and it is a pleasure to bring the car there. Santiago has been terrific bo More

by lafilmsinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 05, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your feedback! I'm very pleased to hear that Santiago has taken excellent care of you during your service visit. If you have any questions or need any additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

April 29, 2014

Fantastic Brothers Best service I've ever had. They located and was able to get exactly what I wanted. I'm a picky guy so it's hard to satisfy me. More

by ir56939
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arash and Ben Esfandi
Apr 29, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to review your visit. I'm very pleased to hear that Ben and Arash took excellent care of you. If any questions arise or if you're in need of future assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

April 26, 2014

Audi A6 Warranty Service Sam is fantastic whenever I need anything on my A6 looked at. Took my car in because an oil light came on and they performed a two-part oil consumpti More

by TimEagan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 28, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Tim, Thank you for your feedback! I'm so pleased to hear that Sam has provided excellent service during your visit and that you are happy with your overall experience here at Audi Beverly Hills. If you have any questions or need any additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

April 23, 2014

many thanks Ken! Ken is the best guy in the business - committed, efficient, friendly, smart - always a pleasure to come to Audi Beverly Hills and deal with him! T More

by nichst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Apr 24, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your feedback on your experience working with Ken! I'm very pleased to hear that he has taken excellent care of you. If you have any questions or need any additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

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