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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.2
1,533 Reviews

8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,533 reviews

June 06, 2014

great customer service Everyone was very friendly and the customer service was great. Because I received the discount card in the mail I saved over $180.00. I will be back a More

by 1transition1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Jun 09, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your feedback! I'm so pleased to hear that Ken took excellent care of you. Whenever you are ready to start looking for your pre-owned Audi, we are more than happy to help! When you're ready, please call us at 424-281-5600 & we will set you up with a VIP appointment. Heather Lewis, Client Care Manager

June 03, 2014

Awesome experience Santiago was great. He got it done perfectly and earlier than expected. Friendly and smart and fast. A pleasure to work with...makes me want to only More

by Melissamalkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 04, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Melissa, I'm so pleased to hear that Santiago took excellent care of you during your service visit. Thank you for taking the time to review your experience. If you have any questions or need additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

June 02, 2014

Service The service was fairly quick. The dealership was organized and had my appointment information all ready when I arrived. The waiting area was great and More

by bliaping
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Jun 02, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to share your feedback on your recent service visit. If any questions arise or if you need any future assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

May 30, 2014

GREAT EXPERIENCE Everyone was so friendly and Daniel was very helpful. I love my new audi! Daniel really wants to make sure I am comfortable with my car and that I kno More

by elizabethconti1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 30, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your feedback on your experience working with Daniel. I'm so pleased to hear he took excellent care of you and explained the features of your Audi! If you have any questions or need additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

May 25, 2014

Excellent Service Karsten was recommended by a friend of mine. He was very helpful and took his time to explain all the car features to me. Karim did a great job going More

by donitaturner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karsten Tschaepe
May 27, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to share your feedback. I'm so pleased to hear that Karsten took excellent care of you. If you have any questions or need any additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

May 23, 2014

Great Experience Another great experience. Ken got me in and out as quickly as possible. He is the reason I keep coming back ! The young man that gave me a lift in the More

by HRCP90067
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
May 23, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your feedback on your experience working with Ken. I'm so pleased to hear he always takes excellent care of you. If you have any questions or need any additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

May 18, 2014

Andrew Neal - Excellent Service Coordinator Andrew Neal is an excellent service coordinator. He took the time to answer all of my questions and was very patient with me. He made my experience More

by JerryJanoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Neal
May 19, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your feedback. I'm very pleased to hear that Andrew took excellent care of you. If you have any questions or need any additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

May 17, 2014

15,000 mile service. Well, it's always the best experience when I show up at Audi BH, and the main reason for that is Ken Kritzer. I mean my Audi runs great, so I don't ne More

by Poneal67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
May 19, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to share your feedback on your experience working with Ken in our Service Department. I'm so pleased to hear he always takes excellent care of you. If you have any questions or need any additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

May 17, 2014

Ken kritzer Ken always makes my visit feel personal. He is fast and efficient but doesn't rush me. He is knowledgable and resourceful a true customer advocate. More

by Thericam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
May 19, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to share your feedback on your experience working with Ken. I'm so pleased to hear he always takes great care of you. If you have any questions or need any additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

May 15, 2014

Sam and Ben are the best! Sam Yadegari and Ben Esfandi were unbelievable to work with. Ben Esfandi paid close attention to detail and truly understands the meaning of customer More

by barasha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Yadegari
May 19, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to review your visit. I'm very happy to hear that Sam and Ben took excellent care of you and made the process seamless and enjoyable. If you have any questions or need any additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

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