Audi Beverly Hills - A Fletcher Jones Company
Beverly Hills, CA
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great customer service Everyone was very friendly and the customer service was great. Because I received the discount card in the mail I saved over $180.00. I will be back a Everyone was very friendly and the customer service was great. Because I received the discount card in the mail I saved over $180.00. I will be back and I'm considering purchasing a used vehicle. More
Awesome experience Santiago was great. He got it done perfectly and earlier than expected. Friendly and smart and fast. A pleasure to work with...makes me want to only Santiago was great. He got it done perfectly and earlier than expected. Friendly and smart and fast. A pleasure to work with...makes me want to only gave audits and only from them. More
Service The service was fairly quick. The dealership was organized and had my appointment information all ready when I arrived. The waiting area was great and The service was fairly quick. The dealership was organized and had my appointment information all ready when I arrived. The waiting area was great and generally everyone seemed very pleasant. Thank you for the experience and I will be back as long as I am in the LA area. More
GREAT EXPERIENCE Everyone was so friendly and Daniel was very helpful. I love my new audi! Daniel really wants to make sure I am comfortable with my car and that I kno Everyone was so friendly and Daniel was very helpful. I love my new audi! Daniel really wants to make sure I am comfortable with my car and that I know how to use all the features in my car. More
Excellent Service Karsten was recommended by a friend of mine. He was very helpful and took his time to explain all the car features to me. Karim did a great job going Karsten was recommended by a friend of mine. He was very helpful and took his time to explain all the car features to me. Karim did a great job going over the finance options. He was able to get me a low interest rate. More
Great Experience Another great experience. Ken got me in and out as quickly as possible. He is the reason I keep coming back ! The young man that gave me a lift in the Another great experience. Ken got me in and out as quickly as possible. He is the reason I keep coming back ! The young man that gave me a lift in the courtesy shuttle was also awesome More
Andrew Neal - Excellent Service Coordinator Andrew Neal is an excellent service coordinator. He took the time to answer all of my questions and was very patient with me. He made my experience Andrew Neal is an excellent service coordinator. He took the time to answer all of my questions and was very patient with me. He made my experience at Beverly Hills Audi very pleasant. A++++ More
15,000 mile service. Well, it's always the best experience when I show up at Audi BH, and the main reason for that is Ken Kritzer. I mean my Audi runs great, so I don't ne Well, it's always the best experience when I show up at Audi BH, and the main reason for that is Ken Kritzer. I mean my Audi runs great, so I don't need much service thankfully, but the times I've needed it like for my tire or when I spilled a bottle of wine in my trunk, Ken has made the trip there so easy. I always get a rental, I never wait very long no matter how busy he is, and the car is ready is a timely fashion. So I feel well taken care of. Plus, it's a great place to go and get my car washed, have a cup of coffee, and chill out. Everyone there us very nice. Feels homey. So thanks very much! More
Ken kritzer Ken always makes my visit feel personal. He is fast and efficient but doesn't rush me. He is knowledgable and resourceful a true customer advocate. Ken always makes my visit feel personal. He is fast and efficient but doesn't rush me. He is knowledgable and resourceful a true customer advocate. More
Sam and Ben are the best! Sam Yadegari and Ben Esfandi were unbelievable to work with. Ben Esfandi paid close attention to detail and truly understands the meaning of customer Sam Yadegari and Ben Esfandi were unbelievable to work with. Ben Esfandi paid close attention to detail and truly understands the meaning of customer service. I had to remind myself that I was working with a car dealership because the process was so seamless and pleasant. I am a loyal Audi BH customer from now on and I hope to deliver them a ton of new business. They were exceptional and I am so happy with my new car. More