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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.2
1,533 Reviews

8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,533 reviews

July 02, 2014

Great as always Brought the car in for a faulty air suspension. Had it towed from my place to the dealer, they gave me an A4 for rental. Car was ready friday but I w More

by rafaelbah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Jul 10, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your feedback on your experience working with Ken in Service. I'm so pleased to hear that Ken took excellent care of you and your Audi! If you have any questions or need any additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

June 25, 2014

Beverly Audi service center, highly recommended Friendly courteous staff and efficient service. I got even more than I asked for free. I am very satisfied with my experience at Audi Beverly! More

by lindsay0521
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Berger
Jun 26, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your feedback. I'm so pleased to hear you had an excellent experience here at Audi Beverly Hills. If you have any questions or need any additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

June 20, 2014

Great experience As usual the experience at Fletcher Jones Audi was excellent. I have never had anything but the very best service there, in either they service depart More

by swalkerca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Jun 24, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your feedback on your experience working with Ken in Service. If you have questions or need future assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

June 19, 2014

Superior Service I brought my A3 in for repair and Ken, my service advisor, is as good as the come. I received daily updates on my cars progress and Ken is knowledga More

by Rpmcheese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Jun 19, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for sharing your feedback! I'm so happy to hear that Ken took excellent care of you and your Audi A3. If you have any questions or need future assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

June 17, 2014

Change of Heart Normally I don't like this service center at all. I don't like that they are not open on Saturday and I haven't had good experiences there at all (st More

by TraceyMcCormack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
traceymccormack
June 14, 2014

Thank you Ken was awesome! So personable and helpful. I was thrilled to find such a great contact for service! I went in for a nail in my tire and he was immedi More

by Carolinebray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Jun 16, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your feedback on your service visit with Ken! I'm so pleased to hear that he took excellent care of you and your Audi! If you have any questions or need future assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

June 12, 2014

Sam was efficient, friendy and quick to help me. He got me right away a loaned car and look after me and my car in a few days. Kept me posted about the service since the day I left the car at Audi. More

by EdgarSoifer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Jun 12, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to share your feedback. I'm so pleased to hear that Sam took excellent care of you. If you have any questions or need additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

June 10, 2014

Beverly Hills Audi I really enjoyed my experience with Abas and Andy and felt like they presented and negotiated a great deal for me. I have always driven bmws and they More

by Christiancburke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abas and Andy
Jun 12, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to share your feedback. I'm so pleased to hear that Abbas and Andrew took excellent care of you. Congratulations on your Q5 and welcome to the Audi Beverly Hills family! If you have any questions or need additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

June 10, 2014

Rocky but great There were several issues with my car, but Adam did an amazing job making sure I was informed and well taken care of. Thank you! More

by shappysfunland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
Jun 12, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your feedback on your experience working with Adam. I'm very pleased to hear he took excellent care of you and helped sort out your service concerns. If you have any questions or need additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

June 08, 2014

Unique experience I've bought cars in the past but this was definitely a new and unique experience. This was my first time special ordering a car, having to wait for it More

by ampark1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 09, 2014 -

Audi Beverly Hills - A Fletcher Jones Company responded

I'm glad to hear you enjoyed your purchase experience here at Audi Beverly Hills and that Ben and Andrew took excellent care of you. If you have any questions or need additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

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