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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.2
1,533 Reviews

8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,533 reviews

August 05, 2021

Carlos is very professional & super nice. The entire crew is very hospitable. Facility is clean More

by MO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Aug 09, 2021 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi MO, We greatly appreciate you taking the time to post your 5-stars review! It's wonderful to hear that Carlos was able to get your vehicle repaired and returned to you all within a timely fashion! Thank you for allowing us the opportunity to earn your business and we're looking forward to welcoming you again soon! Best Wishes, Your Friends and Family at Audi Beverly Hills

August 04, 2021

Very satisfied. I wrote a lengthy review on Yelp and Google. I praise your dealership and amazing staff. Received an amazing trade-in and the car exceeds our expectations. More

by Dave A.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey, Steven Drury, Aaron, Alessandra Darourvar
Aug 05, 2021 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Dave, Congratulations on your new gorgeous Audi! The team at Audi Beverly Hills strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Harvey, Steven Drury, Aaron, and Alessandra has always been helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. It is a delight to hear our team went above and beyond with reaching the best pricing for you on a vehicle that best suits your needs! Guest satisfaction is our highest priority and we are thankful for your kind feedback. Thank you for allowing us the opportunity to earn your business and congratulations on your new Audi! We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Beverly Hills

August 03, 2021

I purchased my Audi S5 from Hambik (Hemi), I could not have asked for a better experience. Anyone looking for an Audi should should check out FJ Audi in Beverly Hills and ask for Hemi. He’s now in service More

by OC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo, Hambik Bandari
Aug 05, 2021 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Our team was elated to read that Hemil took fantastic care of you in both sales and service by being knowledgeable, professional and navigating you through such unique circumstances! We are incredibly grateful to have earned your business and truly hope to have you as a lifelong loyal customer too! Please feel welcome to contact us anytime! Sincere Wishes, Kimberlee Camargo Reputation and Brand Ambassador

July 29, 2021

Great staff. Very efficient and attentive. Very professional. Got the exact car and color I wanted. I look forward to more business with this dealership. More

by nnourmand
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Arouchanov, Johanna Felchlin
Aug 16, 2021 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, At Audi Beverly Hills, our team is driven to ensure every new vehicle purchase is exciting and memorable. Each experience is custom tailored to fulfill all of our guests needs. Thank you for sharing your genuine recommendations for our team of professionals! We appreciate the opportunity to work with you during your vehicle search and want to extend a warm welcome to our Fletcher Jones family! Congratulations on your purchase! Best, Kimberlee Camargo Reputation and Brand Ambassador

July 28, 2021

Carlos and Hemmy were professional and pleasant and I greatly appreciate their expertise, considerate care, and excellent service with my car ~ thank you very much! More

by ellen b.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo, Hambik Bandari
Jul 29, 2021 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Ellen, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth by Hambik and Carlos during your recent visit and appreciate you complimenting our level of professionalism. We're glad to see you enjoyed their work! We'll be sure to pass along the kind words expressed on your behalf. Our team of associates are looking forward to seeing you again at your next scheduled interval. Best Wishes, Your Friends and Family at Audi Beverly Hills

July 23, 2021

Very professional and comfortable experience. Sales Rep Ryan Bradley is first class. Second car purchased here / from Ryan. Very clean and simple process to purchase and pick up car. Thank you Audi BH! More

by john b
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Bradley, Aram Moss
Jul 24, 2021 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello John, Congratulations on your beautiful Audi! Having the opportunity to share our passion and commitment to Audi brand with an amazing guest like yourself is truly a treat! Thank you for allowing Ryan Bradley the privilege to earn your business and attend to your needs! Glad to hear Ryan has always been helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. It brings us so much joy seeing that you've been a loyal guest with us over the past years. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. Best Wishes, Your Friends and Family at Audi Beverly Hills

July 23, 2021

Darryl Thomas was great and attentive! The only thing that was frustrating would be that the price of one tire is extremely expensive due to a flat tire. More

by kayleighpole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl Thomas
Jul 23, 2021 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Kayleigh, Thank you for allowing us the opportunity to serve you! We are grateful to have earned your business and recommendations for Daryl! Please feel welcome to contact us anytime! Kind Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

July 16, 2021

The customer service is off the charts. Carlos was very helpful and accommodating. It’s probably the most pleasant experience I’ve ever had at “the dealership”! More

by Justin Tyme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Jul 19, 2021 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Justin, It's really rewarding hearing that Carlos was able to assist and provide you with amazing service throughout your recent visit with us. We'll be sure to pass along the kind words expressed on your behalf. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come and are here to help should you need us. Please reach out to us if we can be of any further assistance to you now or in the future. Take Care, Your Friends and Family at Audi Beverly Hills

July 07, 2021

Friendly and very efficient. Jose got me in and out with in the time they quoted. More

by andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Virgen
Jul 07, 2021 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Andy, Thank you for allowing us the opportunity to serve you! We are ecstatic to hear Jose assisted with getting your vehicle in tip-top shape and returned to you all within a timely fashion! Our team of experts are looking forward to working with you for many years to come! Take Care, Your Friends and Family at Audi Beverly Hills

July 06, 2021

Always professional and helpful.I’ve been an Audi customer for many years and always appreciate the great service they provide! Love the free coffee too! More

by sandywandystudio
Recommend Dealer
Yes
Employees Worked With
Jose Virgen
Jul 07, 2021 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Sandy, It's really rewarding hearing that our team was able to assist and provide you with amazing service throughout your most recent visit with us. We're extremely grateful to hear that you've been loyal guest with us over the past years. Providing the coffee bar is one of the many perks we offer to our guests. Our team of associates are looking forward to serving you for many years to come and are here to help should you need us. Best Wishes, Your Friends and Family at Audi Beverly Hills

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