Audi Beverly Hills - A Fletcher Jones Company
Beverly Hills, CA
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Excellent all the way around Eric and Juan were great. This transaction only happened because they were so good. i would but a car from either of them again in a heartbeat. Eric and Juan were great. This transaction only happened because they were so good. i would but a car from either of them again in a heartbeat. More
Great Experience at Audi Beverly Hills As a first time "Car Leaser" Daniel really helped me understand everything I needed to know. I walked away completely pleased and without any question As a first time "Car Leaser" Daniel really helped me understand everything I needed to know. I walked away completely pleased and without any questions! So happy to have joined the Audi family :) More
Very nice and helpful I had a very nice and friendly experience with my agent which was Jason Brown he provided me with the best attention and customer service I could prob I had a very nice and friendly experience with my agent which was Jason Brown he provided me with the best attention and customer service I could probably expect. It is always a pleasure to go to Audi Beverly Hills either for service or for a car wash. More
Great service Ken always takes fantastic care of me. Makes my experience easy and worry free. I appreciate him updating me and addressing all of my issues always. Ken always takes fantastic care of me. Makes my experience easy and worry free. I appreciate him updating me and addressing all of my issues always. More
Andrew Neal is exceptional service advisor As always, Andrew Neal did his job. Problem is, this was just a 25k service. Three days after, i noticed there's a slight rattling sound that can be h As always, Andrew Neal did his job. Problem is, this was just a 25k service. Three days after, i noticed there's a slight rattling sound that can be heard from the engine. That sound wasn't there before i brought my car in. I know my car. I'm just not completely happy on the techs on how they worked on my car. There's no light error indicator showing but it just bothers me. More
Top Notch I live out of State. I was shopping on Auto Trader and found an Audi online at Audi Beverly Hills. The listed price was exceptionally low especially I live out of State. I was shopping on Auto Trader and found an Audi online at Audi Beverly Hills. The listed price was exceptionally low especially given the vehicle's ridiculously low mileage. So, I decided to inquire by phone to see if it was too good to be true. Trenton answered all of my questions over the phone and even sent me pictures. Trenton and the sales manager, Lewis, further kept in touch with me over the phone to get financing lined up. Based on the outstanding price and low miles, I decided to take a leap of faith and traveled there two days later to see the vehicle. The car was everything, and more, as they described. They had the papers and vehicle ready when I showed up. I signed papers with the finance manager, Sharon, and was on my way within about an hour. Everything was effortless. Everyone from start to finish was genuinely friendly and helpful. I couldn't be more impressed with the service, personal attention, and the price of the vehicle. Two thumbs up! More
Thank You Chris Woodson! I recently brought my 2013 Audi S5 to Audi of Beverly Hills for a suspension spring repair, and I had the pleasure of dealing with the best Audi Servi I recently brought my 2013 Audi S5 to Audi of Beverly Hills for a suspension spring repair, and I had the pleasure of dealing with the best Audi Service Representative that I've encountered, Chris Woodson. I'm bicoastal and have only been in the area for a few weeks, but by dealing with Chris Woodson, it provided me with immense comfortability and satisfaction that I would not be able to find at another dealership. Chris really has a quality in his personality that many lack, which is always being able to meet his clients' needs while establishing excellent relationships. His standards and ethics have exceeded any person that I have dealt with in the auto industry; he definitely goes above and beyond to ensure that his clients are satisfied! My repair took around a week to complete due to parts delivery, but Chris made sure I was taken care of by providing me with a new Audi Supercharged A4 as a loaner vehicle. Also, Chris provided me with his cell phone number, and he contacted me daily regarding the status of my S5. There was never a delay in communication; I was kept in the loop with everything that was going on. Chris' execution and persistence to resolve the issue of my vehicle was immaculate and could not have gone any better! I've dealt with many representatives at Audi, and Chris is by far the one I'd want to have in my corner if I have an issue in the future. Chris Woodson is an extremely genuine, professional, and exceptional individual that exceeded all of my expectations! Audi is quite fortunate to have Chris represent their brand and their company's standards. Thank you, Chris Woodson!! More
Awesome To whom this may concern. I typically do not take the time to write our a review, however Chris Woodson customer service is unparalleled and would be To whom this may concern. I typically do not take the time to write our a review, however Chris Woodson customer service is unparalleled and would be a amiss if I didnt take the time to write this out. He is fantastic... More
Great experience. Like buying a car from a friend. Carlos and his team were warm and friendly and totally accomodating. It made car buying a pleasure. His manager Jose was equally helpful. Even though Carlos and his team were warm and friendly and totally accomodating. It made car buying a pleasure. His manager Jose was equally helpful. Even though we shopped around for the car we paid the best price here. We felt that the people we dealt with were totally trustworthy and had our best interests at heart. I would send my friends there in a heartbeat. More