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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.3
1,532 Reviews
Welcome to Audi Beverly Hills, the #1 Audi Dealership in the Nation for 7 consecutive years.!* Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Beverly Hills, California! Come experience “The Fletcher Jones Difference” today! *Number One Claim based on Audi USA New Sales Results 12/31/21.
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8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,532 reviews

November 12, 2015

Service Experience As it always is, my service experience was excellent. A rental car was waiting for me at drop-off. I had expected the service to take two days. It t More

by Professor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Nov 19, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Wow, your car was ready the same day? That is truly such a wonderful turn around time! I'm so happy to read of your overall happiness with our service department and Ken Kritzer's continued care for you. As always, please don't ever hesitate to give us a call should any questions ever arise. -Heather Lewis, Client Care Manager

November 12, 2015

SERVICE WAS VERY GOOD KEN K. TOOK GOOD CARE OF ME AS USUAL BUT DO NOT LIKE HAVING A 25 WORD MINIMUM BEFORE I CAN SUBMIT MY REVIEW - IF YOU WANT A REVIEW LEAVE LENGTH UP TO More

by to much info required
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Nov 19, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you so much for taking time to review your service experience here at Audi Beverly Hills. I'm so happy to read of your continuous satisfaction with Ken K! Please don't hesitate to contact us should any future questions arise, we would love to help. -Heather Lewis, Client Care Manager

November 12, 2015

Service experience Great customer service. Professional and attentive staffs. They were really friendly to accomadate with my schedule. It has been the best service c More

by Carbee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Woodson
Nov 19, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello! Thank you so much for taking time to review your service experience. It looks like you've been well taken care of and that you have received amazing service! Our staff truly strives to be as professional and attentive as possible with all our guests, so I'm very happy to read we've exceeded your expectations. -Heather Lewis, Client Care Manager

November 08, 2015

smooth experience everything is well organized, everyone is courteous and the person who handles us there, harry cha, makes a true difference for us. we have been there More

by SB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Nov 19, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, I'm so happy to hear of your wonderful experience working alongside Harry Cha and the rest of the service staff. Going above and beyond for our guests is definitely our aim, so it truly makes me happy to read you're constantly receiving such great care. Please don't ever hesitate to give us a call should any future questions arise. -Heather Lewis, Client Care Manager

November 06, 2015

First Class Organization Great staff with a wealth of knowledge. This is a top quality store that provides quality service, courtesy and excellent customer satisfaction. I h More

by Mike and Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabeel Esrawi, Josh Barnajian, Negin Ranjbar
Nov 19, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Mike and Cheryl, Thank you so much taking time to review your experience and for referring Audi Beverly Hills to your friend! I'm so happy to read of your happiness with our staff and that you received such amazing service. If you ever have any questions or concerns, please feel free to contact us, we would love to help! -Heather Lewis, Client Care Manager

November 05, 2015

Truly satisfied with my A4 purchase. Appreciate how courteous and professional everyone is here. Very pleased with everything and the car i bought. Rashe Johnson was truly a great sales More

by Mandips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Bandari, Juan Maldonado, Rashe Johnson
Nov 05, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, So great to read of your wonderful experience! I'm so pleased Rash, Andy and Juan were able to provide you with great service to make your overall visit a positive one. Thank you for the review, as always, please don't hesitate to contact us should any questions arise. -Heather Lewis, Client Care Manager

November 04, 2015

Perfect Completely satisfied. Good job. Very competent and efficient as always. The service department at the Beverly Hills Audi will be one of the main reaso More

by Jacobray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karsten Tschaepe, Ken Kritzer, Andrew Neal, Harry Cha, Michael Bradford
Nov 05, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, So wonderful to hear of your great experience here at Beverly Hills Audi. Thank you for your review, I'm so happy you've walked away again with zero complaints. Let us know if there's anything you need, we'd be happy to help! -Heather Lewis, Client Care Manager

November 02, 2015

Fantastic customer service from Jason Brown. Despite some difficulty getting through on the phone, I had a great experience at Audi Beverly Hills. I worked with Jason Brown who was truly exceptio More

by New Audi Owner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Brown
Nov 03, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Congratulations on your new Audi! So wonderful to hear of your overall great experience, not to mention the service Jason Brown was able to provide you with. Please don't hesitate to contact us should you have any future questions. -Heather Lewis, Client Care Manager

November 02, 2015

Exceptional service. I really appreciate how courteous and professional everyone is here. They are efficient and provide exceptional service. They all know what their ro More

by bbbuff-2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Nov 03, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for visiting us and for the review. We strive to deliver the most courteous service so I'm very pleased to hear you've had such a great experience. Please don't hesitate to call us should you have any future questions. -Heather Lewis, Client Care Manager

November 01, 2015

Gedrin is the best hands down Gedrin is the best. He made the experience really fun and I trusted him. I would buy a car from him again for sure. Mojdeh was also a delight and rea More

by ts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gedrin Morel, Mojdeh Amirvand
Nov 03, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, It's so wonderful to read of your great experience here at Audi Beverly Hills. I'm especially happy Gedrin and Mojdeh were able to provide you with such trusting service. Please don't hesitate to contact us should any questions arise. -Heather Lewis, Client Care Manager

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