Audi Beverly Hills - A Fletcher Jones Company
Beverly Hills, CA
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This man had the worse behaviour I ever experienced. Not only he belittled my partner telling him his was a bad “client” as he didn’t even remember that my partner bought a car the previous week in his shop only he belittled my partner telling him his was a bad “client” as he didn’t even remember that my partner bought a car the previous week in his shop but he had a MISOGYNIST misconduct toward me. While I was asking questions about the car that I wanted to purchase, he turned to my partner and talked in an other language to him ( Farsi, as my partner is Iranien) and evinced me completely from the conversation. Just because I was a woman and he considered that I shouldn’t understand. It is my partner who kindly asked him to come back to English as it wasn’t respectful. This attitude is not acceptable, especially in a country like America and first as a client and second as a woman. I have never experience such discriminatory attitude. More
Horrible individual, bad temper, rude and not polite, He has ZERO respect for the client and I can see that I am not the only one to be chocked by his behaviour here..This guy is really agressif and has NO has ZERO respect for the client and I can see that I am not the only one to be chocked by his behaviour here..This guy is really agressif and has NO understanding and will do his best to make you feel insignificant and unconformable. He also said that he prefers to make more money by selling his cars on auction rather that selling to his clients. He hasn't decent flexibility with his prices. I prefer to with my money to an other company. I will never come back there. More
Ricardo , the service advisor was great. He was in Ricardo , the service advisor was great. He was in contact on daily bases with explanations . He was very professional , helpful. I stongly recomm Ricardo , the service advisor was great. He was in contact on daily bases with explanations . He was very professional , helpful. I stongly recommend Ricardo to others . More
Dealership worked with me when I was running late to ensure I got my vehicle back before big trip. Made sure I could leave the next day on a big road trip! Just the best. ensure I got my vehicle back before big trip. Made sure I could leave the next day on a big road trip! Just the best. More
The entire team at Audi Beverly Hills was sincerely helpful and walked me through the entire process start to finish so that I felt confident about my car being taken care of as well as providing me a helpful and walked me through the entire process start to finish so that I felt confident about my car being taken care of as well as providing me a loaner car while my car we being serviced so that I could carry on with my day and still stay productive/not miss out on obligations. Truly an amazing experience. More
I bought a new E-tron last 8/27/21 in this dealership. I have been reading reviews about different audi dealerships and I think this one has the friendliest people helping customers. When my wife and I came have been reading reviews about different audi dealerships and I think this one has the friendliest people helping customers. When my wife and I came in, we were welcomed very well. We were helped by Ronald Ying, Farhad Douroudian and Faridoon Mir. They were very helpful and gave us all the information we need about leasing or financing. Ronald has been very helpful also about all our questions regarding the car and the app. The technology is very overwhelming. Definitely will recommend this dealership for your Audi buying needs. More
Outstanding on every level! Carlos is the only reason I would ever consider purchasing a car so far away from where I live. His service is impeccable. would ever consider purchasing a car so far away from where I live. His service is impeccable. More
Just picked up my Audi from the service center on Fairfax. Wonderful experience, so easy and efficient. Carlos Lazo is simply the best. He works 24/7 !! Fairfax. Wonderful experience, so easy and efficient. Carlos Lazo is simply the best. He works 24/7 !! More