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Audi Beverly Hills - A Fletcher Jones Company
Beverly Hills, CA
1,533 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,533 reviews
October 10, 2021
I like the dealership but I’m writing to praise Yulissa. I’ve owned/leased many cars and dealt with many service advisors over the years and she’s the best I’ve ever had. I’ve owned/leased many cars and dealt with many service advisors over the years and she’s the best I’ve ever had. More
by Xerola
Employees Worked With
Yulissa Nunez
October 10, 2021
Servicing my past vehicles was always a source of anxiety but the service department for Audi Beverly Hills is made up of the nicest, courteous and professional staff I have ever dealt with. I can't anxiety but the service department for Audi Beverly Hills is made up of the nicest, courteous and professional staff I have ever dealt with. I can't thank them enough for that and look forward to maintaining my Audi with them for as long as I own it. More
by DA808
Employees Worked With
George Chala, Emerson Molina
October 08, 2021
George was courteous, fast and very helpful. I would George was courteous, fast and very helpful. I would like to thank all personnel at Audi for such a pleasant experience. George was courteous, fast and very helpful. I would like to thank all personnel at Audi for such a pleasant experience. More
by uqci
Employees Worked With
George
October 07, 2021
Such great service from the whole crew. Professional, timely and always informative and honest. Best service I've ever experienced when it comes to car maintenance! timely and always informative and honest. Best service I've ever experienced when it comes to car maintenance! More
by suzanna
Employees Worked With
George Chala
September 29, 2021
I recently moved to Palm Springs and made the mistake of trying out the local Rancho Mirage Audi service dept. BIG MISTAKE as they wasted my time and money with deceptive business practices, murky pricing, trying out the local Rancho Mirage Audi service dept. BIG MISTAKE as they wasted my time and money with deceptive business practices, murky pricing, and mansplaining.... I've been spoiled by Audi BH and their service so am now driving 100 miles for servicing. Every step is quick and painless, from scheduling an appointment to making a plan with my service advisor (Carlos - he's wonderful!) to dropping off to retrieving my car. They go the extra mile and have nice perks like complimentary coffee bar, loaner car or ride home, car wash. Only negative was a delay during pick up this last time because my car hadn't yet been washed. They're always so good about doing it before I get there, but this time it wasn't done (and I was an hour+ later than I scheduled so there should have been time). Minor thing - will just ask about that before I go to pick up next time. Love Audi BH!! More
by audo
Employees Worked With
Joe Carr, Carlos Lazo
September 23, 2021
Great experience. Checked in was very welcoming. Service rep Carlos was very professional and service was completed on time. Uber shuttles were fast and seamless. rep Carlos was very professional and service was completed on time. Uber shuttles were fast and seamless. More
by aadams3000
Employees Worked With
Carlos Lazo
September 23, 2021
Excellent personal service. Provide up to the minute information about the status of the service being done to my car. The service was completed ahead of schedule. information about the status of the service being done to my car. The service was completed ahead of schedule. More
by koplof
Employees Worked With
George Chala
September 17, 2021
Convenient process making the appointment. When dropping my vehicle the check-in was smooth. They gave me a ride home and sent a car to pick me up. Quick, and friendly. I’ll be back. my vehicle the check-in was smooth. They gave me a ride home and sent a car to pick me up. Quick, and friendly. I’ll be back. More
by Q5Diva
Employees Worked With
Ricardo Melo
