Audi Bethesda
Bethesda, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Jimmy provided great service! He was professional and informative. He had kept the Car ready for a test drive when I arrived. I am satisfied with the sales experience. informative. He had kept the Car ready for a test drive when I arrived. I am satisfied with the sales experience. More
I purchased my new 2021 Audi A5 Sportback from this dealer back in August 2021 & worked with Jimmy who provided phenomenal service every step of the way. He made sure I understood everything and I wasn dealer back in August 2021 & worked with Jimmy who provided phenomenal service every step of the way. He made sure I understood everything and I wasn't confused at any step and answered any questions that I had. Jimmy also made sure I was satisfied with the car and went through the basics of the new car and also helped with trade-in of my other vehicle as well. Overall had a great experience working with Jimmy at Audi Bethesda! More
The experience was a disaster from the first moment. I knew I wanted the car and I was ok with the price. When I got to the dealer to pick it up, Jimmy was not there so I left after 30 min, just to get a knew I wanted the car and I was ok with the price. When I got to the dealer to pick it up, Jimmy was not there so I left after 30 min, just to get a call asking "where I am?" The car was brought to my house with food stuck on the glove compartment and dirt all over the main panel. 2 weeks later I get a notice saying "you need to pass emissions inspection or we can't get your plates". First notice! It happens that they sent me the notice while out of town, but don't worry 2 days later an email saying "pass emissions or we will have to charge you more". On top of that, you don't get emails or notifications from Audi Bethesda. You get emails from EuroMotorcars that always end on the Spam Folder (which may indicate something about their marketing practices, I guess). More
Jimmy was so professional and helpful to clarify all the queries during car purchase -Karthik queries during car purchase -Karthik More
Jimmy provided a great service! He was professional and informative. I'm super pleased with the car I ended up getting. informative. I'm super pleased with the car I ended up getting. More
They handled my purchase professionally. I was satisfied with the sales experience I received. Kudos! with the sales experience I received. Kudos! More
I took the car for tire rotation. They charged for it but they did not rotate the tires. Avoid. they did not rotate the tires. Avoid. More
Overpriced service. They charged me $2700 for replacing brakes that cost about $500. And the annual service is also overpriced. brakes that cost about $500. And the annual service is also overpriced. More
Jacob provided “Excellent” service with no hassle. Made the process smooth and didn’t leave out any important details. You don’t always find this in the car sales environment. the process smooth and didn’t leave out any important details. You don’t always find this in the car sales environment. More
Jacob Jay worked with me to buy my Audi at the end of the lease term. He is personable, professional, engaging, attentive, and really knows his business! Many people find the Audi interactive controls extr lease term. He is personable, professional, engaging, attentive, and really knows his business! Many people find the Audi interactive controls extremely challenging, but Jacob has astounding knowledge of how each feature works and alternative processes. He explained those features about which I had questions very clearly and with patience, and, of course, the paperwork he put together was flawless. More