Audi Bethesda
Bethesda, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 446 reviews
Jimmy was very responsive , providing accurate information through the entire process. The vehicle was exactly as described and Jimmy coordinated the paperwork process so that when we arrived ever information through the entire process. The vehicle was exactly as described and Jimmy coordinated the paperwork process so that when we arrived everything was prepared and ready to execute. During our hour at the dealership we enjoyed spending it with Jimmy as he is extremely friendly and personable . Jimmy spent time setting up the apps for us and explaining many of the features of the car. We would strongly recommend Jimmy if searching for a new luxury vehicle. Even though we live 3.5 hours from this dealership, we would definitely look here again for future vehicles with Jimmy as our sales agent. More
They completed some work in tandem with a local body shop as part of an insurance claim and I was very disappointed in the customer service here. Every time I spoke with Tony he gave me the impression I was as part of an insurance claim and I was very disappointed in the customer service here. Every time I spoke with Tony he gave me the impression I was interrupting him. I asked them to look at a brake issue and let me know what they thought and he said they would call me without taking my number. Called back the next day to follow up, same impression from Tony, this time I made a point to give him my cell number and he assured me they would call. Waited a couple of days, hadn’t heard so I followed up again, they had looked at the brakes but they sent it back to the body shop without calling me. When I asked he made it sound like they expected the body shop to fix the brakes, which they don’t do. Certainly possible there wasn’t time to fix whatever the issue was without holding up the body shop, but due to lack of communication I’ll never know and now have to set another appointment to get the same thing looked at and hopefully fixed this time. Just overall disappointing experience. More
Jimmy made my purchase a breeze. He worked out how to secure a unique car for me while I was on vacation and had it all ready for me upon my return. He was very friendly, professiona He worked out how to secure a unique car for me while I was on vacation and had it all ready for me upon my return. He was very friendly, professional, and upfront about all aspects of the experience. This is my 5th Audi and I found Bethesda Audi to be very efficient and fair throughout the process. More
This is our third Q7 lease from Audi Bethesda. Both their sales and service departments are excellent and customer friendly. Jimmy Alegre, our sales agent, was knowledgeable and gave us some ver Both their sales and service departments are excellent and customer friendly. Jimmy Alegre, our sales agent, was knowledgeable and gave us some very helpful advice. More
I bought my first car from Jacob Jay at Audi Bethesda and couldn’t be happier with my experience and the purchase. Jacob was extremely knowledgeable during the test drive; fair and highly professional during couldn’t be happier with my experience and the purchase. Jacob was extremely knowledgeable during the test drive; fair and highly professional during the negotiations; and delivered incredible customer service by staying late to make sure we could drive home in my new Q5 that night. Kudos to Jacob and the entire team at Audi Bethesda — this will be the first place I go when I’m in the market for another car. More
Jimmy was attentive and helpful. My experience with Jimmy, and Audi in general, was really good. I leased a Q5 through one of the executive visa finance deals. They walked me through the process - as s Jimmy, and Audi in general, was really good. I leased a Q5 through one of the executive visa finance deals. They walked me through the process - as someone new to the US this was helpful. Jimmy's communication was great throughout and we got a deal done that I was happy with. More
Jimmy provided great service. I was doing a lease buyout of my 2018 Q5 - it was the day before Thanksgiving and he came to my house with the paper work ready and we were done in 5 minutes. Amazing service of my 2018 Q5 - it was the day before Thanksgiving and he came to my house with the paper work ready and we were done in 5 minutes. Amazing service and in the most professional and friendly manner. More
Love my new car but the best part of working with Jay is his patience teaching me the computerized dashboard. I still have a ways to go but one more lesson should do it. his patience teaching me the computerized dashboard. I still have a ways to go but one more lesson should do it. More