Audi Bethesda

Professional customer service experience. Jacob Jay was great to work with and the purchase process was easy and efficient. Jacob Jay was great to work with and the purchase process was easy and efficient. More

Great service, very knowledgeable and patient. I enjoyed the experience of working with Khalifa very much. I enjoyed the experience of working with Khalifa very much. More

I recently had a disappointing experience with Audi Bethesda that has left me feeling misled and frustrated. During the leasing process, I specifically asked about the presence of real exhaust tips Bethesda that has left me feeling misled and frustrated. During the leasing process, I specifically asked about the presence of real exhaust tips on the car, and I was assured with a physical inspection that they were indeed present. However, after signing a three year lease and upon taking delivery of the vehicle, it became evident that this information was dishonest. Not only that, but their proposed solution was to charge me an additional fee to have them installed. This kind of dishonesty and lack of accountability is unacceptable. As a loyal customer who recently made another purchase from Audi Bethesda, I expected better. I hope they take this feedback seriously and rectify the situation for future customers. More

My experience at the dealership was excellent. Even better was my experience in buying a pre-owned 2020 A3 from Jacob Jay -- HE IS OUTSTANDING! -- very knowledgeable, sweats the details, took the Even better was my experience in buying a pre-owned 2020 A3 from Jacob Jay -- HE IS OUTSTANDING! -- very knowledgeable, sweats the details, took the time to understand what I wanted, followed through on it, and got me what I needed. This is my first time buying a luxury car and I'll be back to Jacob Jay when I want another. Thank you very much, Jacob! More

Jacob Jay was excellent to work with showing me different Audi Q series cars till I settle on my purchase. The Finance Department sales and service agreement process by Victor Azari was also seamless and su Audi Q series cars till I settle on my purchase. The Finance Department sales and service agreement process by Victor Azari was also seamless and superb! More

Jacob Jay was great to work with. Straightforward and to the point. Whole sales process was good! Straightforward and to the point. Whole sales process was good! More

Jimmy presented options in a straightforward way, which streamlined the negotiation process. He patiently demonstrated the vehicle’s interior features, Apple car play, and MyAudi set up. His kindness was streamlined the negotiation process. He patiently demonstrated the vehicle’s interior features, Apple car play, and MyAudi set up. His kindness was appreciated. More

I had an excellent experience with Audi Bethesda. Despite the fact that I had to wait 7 months to receive my car, which I was told upfront, the salesperson (Jacob) was very good at letting me know w Despite the fact that I had to wait 7 months to receive my car, which I was told upfront, the salesperson (Jacob) was very good at letting me know where my car was and when it would finally arrive. Once it arrived, he made the delivery/handing over process for the car extremely smooth and efficient. He made it real pleasure to purchase a car from Audi Bethesda, and did not make me regret buying an Audi after purchasing two Mercedes Benz cars over the last 8 years. More

Great experience working with Jacob. Was very attentive, informative and patient with me which made the whole purchase experience great. Recommend to all. Was very attentive, informative and patient with me which made the whole purchase experience great. Recommend to all. More

I had a great experience with Jimmy. He was responsive, honest, and easy to work with. Highly recommended. He was responsive, honest, and easy to work with. Highly recommended. More