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Audi Bethesda
Bethesda, MD
454 Reviews
When you choose to visit our brand-new Audi dealership in Bethesda, you're getting a world-class dealership experience, right in your own neighborhood. As the newest member of the prestigious Euro Motorcars Company, which has been a leader in the mid-Atlantic luxury market for more than 40 years, we can draw on plenty of experience providing our valued guests with the type of quality customer service they deserve. While you're benefitting from our years of industry knowledge, you're doing so in a state-of-the-art facility that's equipped with everything necessary for a flawless car-buying or -servicing experience.
Located in the heart of downtown Bethesda, we're only moments away from the popular Bethesda Row. It's easy to visit our Audi dealership from nearby Silver Spring, Hyattsville, Northwest D.C. and the rest of the Greater Washington, D.C. area, and we hope you choose to do so! We proudly maintain vast selections of new and pre-owned Audi cars and SUVs for your shopping convenience, and they're all stored undercover, free from the elements. So whether you're looking for a sophisticated new Audi A3 to complement your fast lifestyle or you need a premium pre-owned SUV like the Audi Q5, our team is happy to work with you and tailor the car-buying experience to your individual needs. And before you drive your dream car off our lot, the fantastic Audi financing team at our dealership will ensure you get the appropriate lease or loan for your lifestyle.
From that first drive home from our Chevy Chase Audi dealership, we know you'll enjoy the thrill of driving an Audi for every ride thereafter. We want to see you love your car or SUV for many miles, and we'll continue to take care of it years down the road. Our Audi-certified service team has the expertise to ensure your Audi is consistently performing at its absolute best.
Whether you're in need of a new Audi or seeking service for your current model, the team at Audi Bethesda is eagerly awaiting your
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 454 reviews
June 12, 2020
I had a great experience buying my car from David. The events following have been extremely frustrating. I have contacted the dealership several times over the last 2 weeks with no response regarding my t events following have been extremely frustrating. I have contacted the dealership several times over the last 2 weeks with no response regarding my title and tags. I bought my car in January and now it is June. I understand that many things have been delayed due to coronavirus, but the DMV is now processing documents. My temp plates expired in April (I know expirations are extended). My frustration lies in the lack of response from the dealership. I have emailed and called with no success. Due to my job, calling is not always the best way to reach me and I have relayed this to the dealership - but still no response via email or phone. I understand if they don’t have an update regarding the title or tags but at least tell me that instead of ignoring my inquiry. I need to know what to tell the bank who issued by lien and keeps requesting my title. More
by schrad51
Employees Worked With
Title/tags department, front desk
June 09, 2020
I had a very pleasant car buying experience with David Engel. He was very knowledgeable and made the process quick and easy. I would not hesitate to work with him again. Engel. He was very knowledgeable and made the process quick and easy. I would not hesitate to work with him again. More
by L Christensen
Employees Worked With
David Engel
June 08, 2020
Even with the ongoing pandemic, Jimmy made things very easy. I had done a lot of research ahead of time so I mostly knew what I wanted. I arrived the first afternoon, and he had the car ready with AC easy. I had done a lot of research ahead of time so I mostly knew what I wanted. I arrived the first afternoon, and he had the car ready with AC on for a test drive. When the exact one I liked wasn’t there he walked me through the various vehicles in stock and what features I wanted or didn’t need. I had put one on hold that day but when it seemed like it would take a while (port delivery furlough issues) he quickly looked for other close options, and the next morning I had a car. It was probably one of the faster car buying experiences. The longest part was actually getting my car insurance squared away while they waited. Once I had the car, he walked me through a lot of the features and showed me how to use them. Great experience! Thanks again! More
by jayne.flannery
Employees Worked With
May 28, 2020
Great buying experience! Jimmy was terrific to deal with during our car buying experience. He kept in contact, was helpful, and found us the model with the exact features we Jimmy was terrific to deal with during our car buying experience. He kept in contact, was helpful, and found us the model with the exact features we were looking for. More
by brandon.hollingshead
Employees Worked With
April 14, 2020
Don’t trust this dealership! My husband bought a CERTIFIED S8 from this dealership. You would think to trust a dealership when a car is certified. Our job took us to a different c My husband bought a CERTIFIED S8 from this dealership. You would think to trust a dealership when a car is certified. Our job took us to a different country and we ended up having to sell the car so we took it to CarMax. We’ve always had a great experience with CarMax. They asked if the car had been wrecked and we told them NO, it was CERTIFIED by Bethesda. The went to look the car over and called us out to look at the car. They showed us the panel connection pieces had been replaced, which is a sign the car had been wrecked and repaired. Tell me, how in the xxxx can CarMax clearly see and know that a car had been wrecked yet the Audi dealership in Bethesda can’t. THEY F’N LIED!!! They knew. Get this, we saw the CarFax on the car and it didn’t show any listings of damage or repairs. AFTER we bought the car, CarMax printed the carFax for us at again...AFTER we bought the car, the damage from 2016 showed up. We bought the car in 2017!!! How in the xxxx does that happen. We called the dealership to tell them and they said to bring the car back in. We had already sold the car, which i had put a lot of money down on this car to begin with. DO NOT BUY FROM THIS DEALER!!! I have all the proof this happened and tried everything to get his taken care of but they refused to compensate us. So, I will post this review on EVERY form of media possible. Do NOT TRUST THEM, DO NOT TRUST the CARFAX reports they show you. Certified doesn’t mean squat to them. From the very pissed off wife! More
by Fancythat313
Employees Worked With
Don’t recall salesman or the lady in Finance department that finalized the paperwork.
March 31, 2020
Fantastic buying experience Jimmy is a consummate professional. He expedited the paperwork and pre requisites long before I arrived at the dealership so that everything would go Jimmy is a consummate professional. He expedited the paperwork and pre requisites long before I arrived at the dealership so that everything would go smoothly and expeditiously. He procured the best deal in the area on the exact car I wanted and gave me a fantastic price that he stood by. Jimmy even made sure I got the maintenance package free of charge. This is my first Audi Experience and Mr Algere made it so extremely pleasant that I think I will stay in the Audi Family for many many years to come. Thank you so much for your time and attentiveness Jimmy keep up the great work!!!!! More
by dno0084
Employees Worked With
March 16, 2020
Great dealership to do business with! David Engel was outstanding! Won’t hesitate to go back for my next car. Professional, competent, informative and friendly. Beautiful experience! outstanding! Won’t hesitate to go back for my next car. Professional, competent, informative and friendly. Beautiful experience! More
by paul.krainson
Employees Worked With
David Engel
March 15, 2020
Terrible customer service. Terrible management. Would not recommend to anyone. This was the worst dealership experience I have ever had. Hard to believe to get this kind of service from an Audi dealer. not recommend to anyone. This was the worst dealership experience I have ever had. Hard to believe to get this kind of service from an Audi dealer. More
by Uripsu
Employees Worked With
Manager
March 08, 2020
The dealership helped facilitate a trade in assistance deal and presented options to ameliorate the terms. From Management to the sales, they are highly competent and take care of their customers. Worked deal and presented options to ameliorate the terms. From Management to the sales, they are highly competent and take care of their customers. Worked closely with Simone and Jimmy. While Simone is management, she truly has an open door approach when it comes to her staff and the customers. She’s excellent and runs the new car part of the dealership great! Jimmy was excellent with the transition into an electric car. He knows the Audi brand very well. And his personality, it’s great! He actually helped making spending $$$ pleasurable. Definitely a different car sales experience! More
by coreyboney
March 07, 2020
The Ultimate Buying Experience So happy to have purchased my A5 2019 from Jimmy! He was a joy to work with -- available, knowledgeable, and in-tune with what I wanted and didn't wa So happy to have purchased my A5 2019 from Jimmy! He was a joy to work with -- available, knowledgeable, and in-tune with what I wanted and didn't want out of a new car. I had lots of questions and he provided not only the answers but other advice in order to make the process smoother. I had been looking around online nationally and was so happy to find that the best value and buying experience was actually right down the street from me. I look forward to buying more cars from him in the coming years. I am a fan for life! More
by Stacy F
Employees Worked With
