Audi Bethesda
Bethesda, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Very nice people to deal with. They made the buying process as smooth as possible from test driving to negotiating to the final paperwork. They also delivered my car to my house! process as smooth as possible from test driving to negotiating to the final paperwork. They also delivered my car to my house! More
Thanks so much for helping me through my first-time car buying experience. It was smooth and hassle-free and I know I’ll love my Q7 for years to come! buying experience. It was smooth and hassle-free and I know I’ll love my Q7 for years to come! More
I had a great experience buying my car from David. The events following have been extremely frustrating. I have contacted the dealership several times over the last 2 weeks with no response regarding my t events following have been extremely frustrating. I have contacted the dealership several times over the last 2 weeks with no response regarding my title and tags. I bought my car in January and now it is June. I understand that many things have been delayed due to coronavirus, but the DMV is now processing documents. My temp plates expired in April (I know expirations are extended). My frustration lies in the lack of response from the dealership. I have emailed and called with no success. Due to my job, calling is not always the best way to reach me and I have relayed this to the dealership - but still no response via email or phone. I understand if they don’t have an update regarding the title or tags but at least tell me that instead of ignoring my inquiry. I need to know what to tell the bank who issued by lien and keeps requesting my title. More
I had a very pleasant car buying experience with David Engel. He was very knowledgeable and made the process quick and easy. I would not hesitate to work with him again. Engel. He was very knowledgeable and made the process quick and easy. I would not hesitate to work with him again. More
Even with the ongoing pandemic, Jimmy made things very easy. I had done a lot of research ahead of time so I mostly knew what I wanted. I arrived the first afternoon, and he had the car ready with AC easy. I had done a lot of research ahead of time so I mostly knew what I wanted. I arrived the first afternoon, and he had the car ready with AC on for a test drive. When the exact one I liked wasn’t there he walked me through the various vehicles in stock and what features I wanted or didn’t need. I had put one on hold that day but when it seemed like it would take a while (port delivery furlough issues) he quickly looked for other close options, and the next morning I had a car. It was probably one of the faster car buying experiences. The longest part was actually getting my car insurance squared away while they waited. Once I had the car, he walked me through a lot of the features and showed me how to use them. Great experience! Thanks again! More
Great buying experience! Jimmy was terrific to deal with during our car buying experience. He kept in contact, was helpful, and found us the model with the exact features we Jimmy was terrific to deal with during our car buying experience. He kept in contact, was helpful, and found us the model with the exact features we were looking for. More
Don’t trust this dealership! My husband bought a CERTIFIED S8 from this dealership. You would think to trust a dealership when a car is certified. Our job took us to a different c My husband bought a CERTIFIED S8 from this dealership. You would think to trust a dealership when a car is certified. Our job took us to a different country and we ended up having to sell the car so we took it to CarMax. We’ve always had a great experience with CarMax. They asked if the car had been wrecked and we told them NO, it was CERTIFIED by Bethesda. The went to look the car over and called us out to look at the car. They showed us the panel connection pieces had been replaced, which is a sign the car had been wrecked and repaired. Tell me, how in the xxxx can CarMax clearly see and know that a car had been wrecked yet the Audi dealership in Bethesda can’t. THEY F’N LIED!!! They knew. Get this, we saw the CarFax on the car and it didn’t show any listings of damage or repairs. AFTER we bought the car, CarMax printed the carFax for us at again...AFTER we bought the car, the damage from 2016 showed up. We bought the car in 2017!!! How in the xxxx does that happen. We called the dealership to tell them and they said to bring the car back in. We had already sold the car, which i had put a lot of money down on this car to begin with. DO NOT BUY FROM THIS DEALER!!! I have all the proof this happened and tried everything to get his taken care of but they refused to compensate us. So, I will post this review on EVERY form of media possible. Do NOT TRUST THEM, DO NOT TRUST the CARFAX reports they show you. Certified doesn’t mean squat to them. From the very pissed off wife! More
Fantastic buying experience Jimmy is a consummate professional. He expedited the paperwork and pre requisites long before I arrived at the dealership so that everything would go Jimmy is a consummate professional. He expedited the paperwork and pre requisites long before I arrived at the dealership so that everything would go smoothly and expeditiously. He procured the best deal in the area on the exact car I wanted and gave me a fantastic price that he stood by. Jimmy even made sure I got the maintenance package free of charge. This is my first Audi Experience and Mr Algere made it so extremely pleasant that I think I will stay in the Audi Family for many many years to come. Thank you so much for your time and attentiveness Jimmy keep up the great work!!!!! More
Great dealership to do business with! David Engel was outstanding! Won’t hesitate to go back for my next car. Professional, competent, informative and friendly. Beautiful experience! outstanding! Won’t hesitate to go back for my next car. Professional, competent, informative and friendly. Beautiful experience! More
Terrible customer service. Terrible management. Would not recommend to anyone. This was the worst dealership experience I have ever had. Hard to believe to get this kind of service from an Audi dealer. not recommend to anyone. This was the worst dealership experience I have ever had. Hard to believe to get this kind of service from an Audi dealer. More