Audi Bethesda

Unethical / Shady business practices They advertise a buy from home option. Was purchasing a 2018 Audi Q5 and had the Buyers agreement signed and sent to bank to have check cut. Offered They advertise a buy from home option. Was purchasing a 2018 Audi Q5 and had the Buyers agreement signed and sent to bank to have check cut. Offered to drive 2 hours to pick up car and said car wasn't available until the next day due to not passing MD inspection. Called to confirm how check should be made out and picked up the bank check. Called Tony to tell him that I had the money ready and could come now to pick up if it would be ready. As I was told that someone was buying it now. So unethical! Not sure how you have a signed buyers agreement and communicated hourly following their process and they sell it from underneath you. They wash their hands of it and said it wasn't secured until cash in hand. Wish they would have said that sooner. Tried to discuss with Mgr and Simone Durbin could care less about how customers are treated. Very disappointed and unprofessional. More

Jimmy made our car deal a pleasurable experience! He was in constant communication about the status of our cars arrival to the Bethesda dealership, and sent photos upon its arrival. They got the deal done v in constant communication about the status of our cars arrival to the Bethesda dealership, and sent photos upon its arrival. They got the deal done very quickly and delivered our car directly to the house! More

Our experience was great. No hassle and very straightforward. Our sales agent, David, was very knowledgeable and attentive to our needs and questions. The finance department was very accommodati straightforward. Our sales agent, David, was very knowledgeable and attentive to our needs and questions. The finance department was very accommodating and did their best to offer us a great deal. The dealership made up for a very bad experience we had with Audi Arlington just a few days ago before our purchase. Would definitely recommend Audi Bethesda. More

Not as painful as expected. I recently purchased an Audi Q7 and David Engel was my salesperson. I have bought many. Are over the years, and this transaction was by far the most p I recently purchased an Audi Q7 and David Engel was my salesperson. I have bought many. Are over the years, and this transaction was by far the most pleasant and least time consuming. I used the Costco car buying program. The dealership contacted me and I made an appointment for Saturday afternoon. The dealership does not accept walk-ins, you need an appointment. I was looking for the Prestige version of the Q7 and Luckily for me, a prestige version was available for a test drive. In the Covid era, a salesperson does not accompany you, which I think is better. You can go where you want and really focus on the driving experience. Pricing was easy thanks to the Costco program and I think I got a very fair price on my trade-in. I came back on Monday to finalize the paperwork, I wish car dealers didn’t try to upsell you with all the warranty and extra service and protection programs but they are a necessary evil. Paperwork was completed in a timely manner and I drove off with a new car. David is a very nice person and very friendly. Knows a lot about cars and the car business. I hope he does well. I went to two other Audi dealerships and Bethesda was #1. More

Very responsive David and the Audi dealership were very responsive and informative during the sales process. I would recommend using this dealership to other people. David and the Audi dealership were very responsive and informative during the sales process. I would recommend using this dealership to other people. Everyone was friendly. More

Jimmy was very pleasant and cut straight to all the important points of the car. I was very satisfied with his professionalism and customer service! 11/10 highly recommend :) important points of the car. I was very satisfied with his professionalism and customer service! 11/10 highly recommend :) More

Superlative Customer Service We have dealt with David Engel over several months as we shopped and compared new vehicles. David has been consistently informative, responsive, and We have dealt with David Engel over several months as we shopped and compared new vehicles. David has been consistently informative, responsive, and attentive to our needs and interests. While the Audi Bethesda dealership is somewhat limited in space, there was no shortage in the customer service that was rendered during our several visits to evaluate and test drive the Q7. While we ultimately decided to go with the Mercedes GLS, David could not have been more helpful and professional in his continued willingness to provide information and help us through the vehicle selection process. I would highly recommend David Engel and the Audi Bethesda dealership to any friend of colleague who is in the market for an Audi. More

Great experience! Awesome service! Grateful that David worked hard to help us find the best deal, and as a result the buying process was easy and seamless. Awesome service! Grateful that David worked hard to help us find the best deal, and as a result the buying process was easy and seamless. More

An awesome experience! This week I purchased my vehicle from Audi Bethesda and David Engel provided superb service from the beginning to the end. David is knowledgeable, per This week I purchased my vehicle from Audi Bethesda and David Engel provided superb service from the beginning to the end. David is knowledgeable, personable, courteous, and understanding. I didn't have an appointment; however he made time to assist me. David retrieved the vehicle off site, and while waiting I had an option of espresso and water. The overall process was swift and not stressful. Thank you David and the Audi Bethesda Team! Cheers!!! Morgen E. Posh Me'Ke More

Easy Peasy Buying Experience! Buying a car, used or new, is a nerve wracking experience! It's one of the largest singular purchases that most people will make in their lifetime. I Buying a car, used or new, is a nerve wracking experience! It's one of the largest singular purchases that most people will make in their lifetime. I found my used Jeep Liberty at Audi Bethesda on www.carfax.com. Jimmy was patient and thorough with my purchase from the very first phone call. As a matter of fact, when I arrived for a test drive, an engine coil had been damaged during cleaning. He made sure that it was repaired and sent me away smiling. I couldn't be happier with my purchase! More