Audi Bellevue
Bellevue, WA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Service Consultant William Ristvet helped me synch my cellphone to car. He dealt with me immediately upon my arrival and was well organized. I took advantage of the Lyft rides. When I returned to pick up cellphone to car. He dealt with me immediately upon my arrival and was well organized. I took advantage of the Lyft rides. When I returned to pick up my car, William was on the phone, but another Consultant dealt with me immediately. I have had to wait a considerable time on my past visits. This time the service was great. Thank you. More
I had an great experience with Kevin Wang at Audi Bellevue when buying a used vehicle. The price was fair, customer service was excellent, and I was very pleased with my new car. Bellevue when buying a used vehicle. The price was fair, customer service was excellent, and I was very pleased with my new car. More
After a standard oil change, the "low oil" light came on when we returned home. There were no leaks or oil beneath our car. I added 2 quarts of oil and the light went off. The level has remained constant si when we returned home. There were no leaks or oil beneath our car. I added 2 quarts of oil and the light went off. The level has remained constant since then (about 2 weeks). The oil looks dirty. This makes me wonder if the service was actually performed or if the technician did not complete the work and only partially filled the car with the required amount. Both are quite disturbing. I am wondering if I will hear from Audi of Bellevue after this review. If not, it is unlikely that I will ever complete a service review again since it seems purposeless. More
Inconsistent experience with dealership. In trying to get an appointment their website scheduling did not work, then called but got voice mail and it was a couple of hours later before got back. Took car in an appointment their website scheduling did not work, then called but got voice mail and it was a couple of hours later before got back. Took car in for routine 20K maintenance and even though car left all day when I was on my way to pick up got a phone saying it wouldn't be ready and would have to pick up next day. There was nothing difficult that was being done to car. I explained I was leaving town the next day and here is the good part. They drove the car out to me before I was leaving town. The Customer Service person was very good but the ability of the dealership to deliver good and timely service needs improvement. More
Daniel was extremely helpful. He handled an emergency matter for me and got me in and out without my having an appointment. I'm very pleased with them. matter for me and got me in and out without my having an appointment. I'm very pleased with them. More
Alexis was amazing from start to finish, keeping me informed along the way, with texts & a phone call! Service has always been consistent and the reason I keep coming back. informed along the way, with texts & a phone call! Service has always been consistent and the reason I keep coming back. More