Audi Bellevue

Dan is a great person love the happy attitude and ease of the check in process the check in process More

Very busy. Reserved loaner car but when I got there at 9:00am they were all taken. New service assistant needed coaching. Had to pay for Lyft ride back to dealership 3 days latter when car was finally don 9:00am they were all taken. New service assistant needed coaching. Had to pay for Lyft ride back to dealership 3 days latter when car was finally done. More

Very good experience with the dealership and service advisor. It was convenient to use Lyft to get home and then back to the dealership. advisor. It was convenient to use Lyft to get home and then back to the dealership. More

Recently had to take the bad news of my late grandmother’s car I had handed down to me. I had issues with it prior but wanted to keep it going, but time claims everything at some point. So with grandmother’s car I had handed down to me. I had issues with it prior but wanted to keep it going, but time claims everything at some point. So with some help I went to Audi of Bellevue to look at a promising used car. Not too many pictures had been posted of it, but low mileage and clean Carfax, as well as the desired color had me interested. When we arrived we were seated with Anastasia and she made my first car buying experience very easy and it had felt like I was talking with family. Very transparent, helpful and concise on letting me know everything about the vehicle, which helped solidify my choice very early on. Definitely recommend to anyone looking for a new Audi or any of the used cars on their lot. It feels like family helping you out, not some stranger trying to sap you of your money. Needless to say I’ve been very happy with my purchase and I feel more at ease on the road. I’m also sure my grandma is looking down smiling at me for the choice I made. More

Friendly and attentive staff. Have always been helpful and will be a returning customer. Very pleased. and will be a returning customer. Very pleased. More

I came to service my car last Saturday. Kyle is a new employee. He treated me correctly and answered all my questions patiently during write-up. The problems started when I had to pick up the car. After employee. He treated me correctly and answered all my questions patiently during write-up. The problems started when I had to pick up the car. After I got notified the car was ready and headed back, I had to wait more than an hour to get my car back. Then, when paying, I was not given the results of the inspection - I had to ask for them separately, for which Kyle very kindly sent me afterwards. For the first year service for an e-tron, where they just inspect a few things, for $150 the minimum you expect is to have the tire pressure set correctly. Door label reads 38 front 41 back. The tires were all set at 32. This not only severely shortens the life of the tires, it is also dangerous. The fact that they set this wrong something as basic as the tire pressure makes me question the entire service they did to my car. I'm never coming back to service my car here, will try Audi Seattle next time. More

Kyle did a fine job- unfortunately the service floor was overwhelmed with vehicles and my one-day service turned into three. Klye was able to arrange a loaner for the second and third days. Appears the se overwhelmed with vehicles and my one-day service turned into three. Klye was able to arrange a loaner for the second and third days. Appears the service shop needs a better way to manage throughput or at least let the counter persons know so they can inform people ahead of time or at least when dropping their cars off for service tell them the cars will be needed for multiple days. That way they could reschedule or plan for a loaner ahead of time. More

Michale did a great job of keeping me updated. He was also able to find me a part that I thought would be difficult to replace. also able to find me a part that I thought would be difficult to replace. More

Daniel was great to work with, extremely friendly and helpful. I would definitely recommend the service department. helpful. I would definitely recommend the service department. More

Ricky did a great job with our service request. Will definitely be back the next time. definitely be back the next time. More