Audi Beaverton - Service Center

Shelby is amazing. She made sure I had a loaner car. She kept me informed every step of the way. She is honest and not at all pushy. I trust her and will continue to wo She made sure I had a loaner car. She kept me informed every step of the way. She is honest and not at all pushy. I trust her and will continue to work with her when A5 needs service. Thank you again Shelby for REAL service! More

I brought our 2018 Q7 in because the panoramic sunshade would not close. I had tried a few things before I brought it in, but failed to check it one last time. It turned out it was working again (possibl would not close. I had tried a few things before I brought it in, but failed to check it one last time. It turned out it was working again (possibly fuse issue). Niki did not charge me for this because it worked right away. Other dealers would have, I'm sure. They also performed their multipoint inspection and identified a few items that need attention. I got an email with videos showing the problem areas and the cost for the repairs for each one. Very, very impressive. I really appreciate what Niki did and now rather than just taking the car to our mechanic, I will definitely consider bringing it back here for the work. More

Went for service on Thursday 6/23/22. Chad Soares gave an overview of the work to be performed and asked if I had any additional concerns. Estimated the vehicle would be finished on Mon Chad Soares gave an overview of the work to be performed and asked if I had any additional concerns. Estimated the vehicle would be finished on Monday. I was provided with a nice loaner vehicle. On Friday, 6/24 Chad sent me an initial inspection video taken by the service tech before service. This was a nice feature. Received a message from Chad Friday afternoon that the vehicle was ready. Great, two days early! Top marks for Chad and all the service personnel. More

Excellent Customer Service - as always! Audi Service of Portland is in a league of their own! Audi Service of Portland is in a league of their own! More

Excellent customer service and care. Audi factory recommended maintenance was performed and completed successfully with a video inspection, to which I have access. It shows a complete in Audi factory recommended maintenance was performed and completed successfully with a video inspection, to which I have access. It shows a complete inspection report. I think it’s a great visible tool that Audi can share with customers. Love it. Thank you Jonathan! More

Dustin was amazing and couldn’t have gotten better service. I will definitely be returning and hope he’s there to help us each time! service. I will definitely be returning and hope he’s there to help us each time! More

Ufo assisted me with my recent service visit. Despite the delay for a necessary part, I was kept well informed. Audi of Beaverton is professional and I am happy they are my service dealer. Despite the delay for a necessary part, I was kept well informed. Audi of Beaverton is professional and I am happy they are my service dealer. More

Dustin and the entire service team are amazing! We brought our SQ7 in for service and a warranty recall. Said it’d take a day to complete. Dustin kept me in the loop the entire way! They found that We brought our SQ7 in for service and a warranty recall. Said it’d take a day to complete. Dustin kept me in the loop the entire way! They found that the alignment was a little off and that it’d be a little longer to complete. Not a problem! I’d rather them find the issue and fix it before it becomes a bigger issue. The day after, it was all washed and ready to go! In their eyes they felt bad that it took longer than quoted; but to me, it wasn’t an issue. We’re so glad to have made the switch to Audi Beaverton for all of our automotive needs! Thank you for the amazing service as always and keep up the great work! More

Can't remember ladies name, but her service was extraordinary. Work was done perfectly and on time, extraordinary. Work was done perfectly and on time, More

Very courteous service coordinator. The car was ready long before the promised completion time. I was sent a video from the technician outlining the inspection and proposed service work The car was ready long before the promised completion time. I was sent a video from the technician outlining the inspection and proposed service work. More