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Audi Beaverton - Service Center

Beaverton, OR

4.4
1,338 Reviews

1,338 Reviews of Audi Beaverton - Service Center

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July 03, 2020

Never to return So while getting my R8 serviced by this dealer, for a simple oil change, other things such as a leaking rear strut were noted, and all of what they no More

by 1st Audi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No idea, who it was really does not matter since the work was fine, its your policy that stinks
Jul 20, 2020 -

Audi Beaverton responded

I'm sorry that your loaner vehicle was damaged while in your possession, but we did only charge actual costs to repair which was reviewed by your insurance company. Vehicles such as the Q5 you had require far more than just a replacement piece of glass to be swapped. Sensors for multiple systems need to be reprogrammed once the new glass is installed and takes a technician a significant amount of time. Just as we had your vehicle in for service, if we were to damage any item we would take care of the cost with no hesitation.

July 02, 2020

I really like this Dealership. They offer full service repair and vehicle pick up. They made the process of getting my 65k service complete very easy. More

by domdizz
Recommend Dealer
Yes
Employees Worked With
Aimee Konkolewski
Jul 04, 2020 -

Audi Beaverton responded

We're glad we could help! Let us know whenever you need us.

July 02, 2020

Convenient and trustworthy! I purchased my Audi Q5 from carmax, but take it to be serviced at Audi Beaverton and have had exceptional service with both Brian and Chris. In fact, More

by RonnieBrit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Theriault, Brian Bement
Jul 04, 2020 -

Audi Beaverton responded

We're glad we could help with your Q5! Enjoy your holiday weekend!

June 29, 2020

Chris Theriault offers first class service management and his team does an excellent job! Couple that with the valet loaner...wow, this was a great experience! More

by JBillups
Recommend Dealer
Yes
Employees Worked With
Chris Theriault
Jul 15, 2020 -

Audi Beaverton responded

Thank you so much! Chris is a valuable part of the team and I'm glad we were able to give you a great experience!

June 25, 2020

Very Satisfied Ivan made contact before appointment day, listened attentively and there were no surprises when dropping vehicle off or during the updates. 2 weeks l More

by Dave Woody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Chavez
Jul 15, 2020 -

Audi Beaverton responded

Thank you for your continued support! We are here to provide the best possible service so please let us know if you have any questions or need anything else in the future!

June 21, 2020

Jonathan in the service department went above and beyond providing excellent communication, information and value. He explained the Audi Service plan and did cost calculations to see if it was cost effecti More

by Doug Naef
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez
June 20, 2020

Best service Departent I’ve ever worked with. Super nice people who work hard to be helpful. They get the work done timely and the car is always ready to go when promised. More

by keith
Recommend Dealer
Yes
Employees Worked With
Corey Maslen
Jun 24, 2020 -

Audi Beaverton responded

Thank you for the positive review, Keith. Corey is a great asset to our team, and we're happy you were able to work with him. Thank you again and please let us know if we can help in the future.

June 16, 2020

As always, Corey and his service team provided outstanding service in all areas. It's a pleasure to know they always exceed expectations a deliver an outstanding experience! More

by DougQ5
Recommend Dealer
Yes
Employees Worked With
Corey Maslen
June 16, 2020

The Best I have been going to the East Portland Service Center with my Q5 Quattro for 10 years now, and i have to say that the personnel that i have had the pl More

by CATS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niki Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Jarneski, Brittany Myers
June 15, 2020

Always great, friendly. Niki was wonderful to work with, explained service repairs. This was first time I had to get a courtesy car, made it easy for me. More

by cvnutrition
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niki Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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