1,338 Reviews of Audi Beaverton - Service Center
Never to return So while getting my R8 serviced by this dealer, for a simple oil change, other things such as a leaking rear strut were noted, and all of what they no So while getting my R8 serviced by this dealer, for a simple oil change, other things such as a leaking rear strut were noted, and all of what they noted was for sure going to need replaced, but not at this time ($10,000) was a bit much for now. We used their loaner Q5 for an hour, in that time, actually while parked, the windshield cracked, funny thing is that until I pointed it out, they had checked the car back in not noting the crack. My honesty bit me today, as they charged $1500 to replace the windshield. I realize that its part of the loaner deal, kind of a bum deal especially when it really was nothing I did, as opposed to driving bad and wrecking the loaner. $1500 is more than most other dealers charge for this service, so guess since they had me trapped they could charge as much as they wanted to. Feel like making money on the loaner car? You ended up losing in the end as the work my R8 needs, your dealership will not be doing, for that matter you will never see my car again. More
I really like this Dealership. They offer full service repair and vehicle pick up. They made the process of getting my 65k service complete very easy. repair and vehicle pick up. They made the process of getting my 65k service complete very easy. More
Convenient and trustworthy! I purchased my Audi Q5 from carmax, but take it to be serviced at Audi Beaverton and have had exceptional service with both Brian and Chris. In fact, I purchased my Audi Q5 from carmax, but take it to be serviced at Audi Beaverton and have had exceptional service with both Brian and Chris. In fact, this last service was to repair a faulty sunroof covered under my extended carmax warranty. Well Chris looked into it and realized that my car's original Audi warranty was still active. The sunroof and 35K mi service were covered for me. Thanks for going the extra mile! More
Chris Theriault offers first class service management and his team does an excellent job! Couple that with the valet loaner...wow, this was a great experience! his team does an excellent job! Couple that with the valet loaner...wow, this was a great experience! More
Very Satisfied Ivan made contact before appointment day, listened attentively and there were no surprises when dropping vehicle off or during the updates. 2 weeks l Ivan made contact before appointment day, listened attentively and there were no surprises when dropping vehicle off or during the updates. 2 weeks later i can say Roberto's service work was excellent and met our expectations completely. This was our 4th visit and we will continue coming back. More
Jonathan in the service department went above and beyond providing excellent communication, information and value. He explained the Audi Service plan and did cost calculations to see if it was cost effecti providing excellent communication, information and value. He explained the Audi Service plan and did cost calculations to see if it was cost effective for my specfic situation. He was very honest. I would highly recommend this dealership as everyone was great on the service team! More
Best service Departent I’ve ever worked with. Super nice people who work hard to be helpful. They get the work done timely and the car is always ready to go when promised. people who work hard to be helpful. They get the work done timely and the car is always ready to go when promised. More
As always, Corey and his service team provided outstanding service in all areas. It's a pleasure to know they always exceed expectations a deliver an outstanding experience! outstanding service in all areas. It's a pleasure to know they always exceed expectations a deliver an outstanding experience! More
The Best I have been going to the East Portland Service Center with my Q5 Quattro for 10 years now, and i have to say that the personnel that i have had the pl I have been going to the East Portland Service Center with my Q5 Quattro for 10 years now, and i have to say that the personnel that i have had the pleasure of working with never disappoint! Everyone is polite, informed and simply The Best!!! More
Always great, friendly. Niki was wonderful to work with, explained service repairs. This was first time I had to get a courtesy car, made it easy for me. Niki was wonderful to work with, explained service repairs. This was first time I had to get a courtesy car, made it easy for me. More