1,338 Reviews of Audi Beaverton - Service Center
Had my Q5 detailed. Appreciated minimal fragrance inside car once cleaning was done. I had engine steam-cleaned as part of the process; I recommend this to everyone. Also was given a loaner car for the day. car once cleaning was done. I had engine steam-cleaned as part of the process; I recommend this to everyone. Also was given a loaner car for the day. Nice. More
Nikki and the team were a pleasure to work with. The communication and follow through was exceptional. I would recommend this facility to anyone. Thank you. communication and follow through was exceptional. I would recommend this facility to anyone. Thank you. More
Sorry to say that they had the vehicle for two days, advised the problem was fixed, but immediately upon return, I discovered it was not fixed. : ( advised the problem was fixed, but immediately upon return, I discovered it was not fixed. : ( More
We live a couple hours away and they took really good care of our car and family. Ivan was super helpful responded quickly is friendly. Thank you Audi. care of our car and family. Ivan was super helpful responded quickly is friendly. Thank you Audi. More
Great Customer Service It is good to see that there are still some companies that care about customers, this is one of them. The attention to customer service is unbelievabl It is good to see that there are still some companies that care about customers, this is one of them. The attention to customer service is unbelievable, they just care. More
Basic Servicing Great job. Glad I went to Audi Beaverton with an Audi I bought used. Excellent customer service. Convenient to have a service facility near the airpor Great job. Glad I went to Audi Beaverton with an Audi I bought used. Excellent customer service. Convenient to have a service facility near the airport. More
Thorough 65,000 mile maintenance done. Comfortable waiting room with bottled water and snacks. Appreciate the professional and friendly service. Found my front brakes to be low, so I'll be Comfortable waiting room with bottled water and snacks. Appreciate the professional and friendly service. Found my front brakes to be low, so I'll be back for that repair shortly. More
Great, convenient service I needed regular maintenance on my Audi A4, from Audi Service Portland over on Airport Way. I took advantage of the new pickup & delivery service, whi I needed regular maintenance on my Audi A4, from Audi Service Portland over on Airport Way. I took advantage of the new pickup & delivery service, which I loved. They were right on time with both pickup and delivery; go the car back the same day; and the driver got out, pulled out his bottle of cleaning spray, and wiped down the steering wheel, seat, handles, etc. They were in touch during the day to update me on the car's status, and returned it the same day (even though they'd only promised to return it by the following morning). Excellent service all the way through. Thanks! More
Corey is a top notch service advisor. During this pandemic, My Audi dealership was offering home pickup and even delivered me a loaner while it was being serviced. Corey is an excellent communicator pandemic, My Audi dealership was offering home pickup and even delivered me a loaner while it was being serviced. Corey is an excellent communicator and really takes care of his customers. Thank you again Corey!! More
New Pick-up & Delivery Service is excellent While I’ve always experienced exceptional service from Sunset Audi East (in Portland, OR on Airport Way), this particular service ‘visit’ was above an While I’ve always experienced exceptional service from Sunset Audi East (in Portland, OR on Airport Way), this particular service ‘visit’ was above and beyond. The service representative contacted me via email to remind me my Q7 was due for service and informing me that due to COVID-19 they will now pick-up and deliver your vehicle, sanitizing it before return. The service was easy to arrange via email exchange, including a cost estimate. They texted me when the technician was on his way to my home (across the Columbia River in Vancouver, WA!) with a loaner replacement. Masked up, we exchanged keys and my vehicle was on its way. I was contacted later in the day that the service was complete and to arrange delivery & pick-up of the loaner and again we exchanged keys. Painless! Thank you Audi Service for coming up with this excellent service option during these trying times. More