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Audi Beaverton - Service Center

Beaverton, OR

4.4
1,338 Reviews

1,338 Reviews of Audi Beaverton - Service Center

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August 07, 2020

Had my Q5 detailed. Appreciated minimal fragrance inside car once cleaning was done. I had engine steam-cleaned as part of the process; I recommend this to everyone. Also was given a loaner car for the day. More

by mviebrock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelsi W.
Aug 12, 2020 -

Audi Beaverton responded

We're glad we could help, enjoy your vehicle and let us know if we can help again!

August 07, 2020

Nikki and the team were a pleasure to work with. The communication and follow through was exceptional. I would recommend this facility to anyone. Thank you. More

by kesshann
Recommend Dealer
Yes
Employees Worked With
Niki Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Russell
Aug 12, 2020 -

Audi Beaverton responded

Thank you for the kind words, our team always appreciates hearing that their hard work was noticed for our valued clients.

August 05, 2020

Sorry to say that they had the vehicle for two days, advised the problem was fixed, but immediately upon return, I discovered it was not fixed. : ( More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nicole Jarneski
Aug 27, 2020 -

Audi Beaverton responded

We are so sorry to hear about your recent service experience, this is not the level of service you should come to expect or what we expect from ourselves. We would like the opportunity to discuss your concerns further and make this right. If you could please reply either by phone or email to further discuss, I will absolutely get to the bottom of the issues at hand. My direct contact is nicole.jarneski@audibeaverton.com or 503-718-6064. We value your time and greatly appreciate your feedback. Thank you, Nicole Jarneski

August 05, 2020

We live a couple hours away and they took really good care of our car and family. Ivan was super helpful responded quickly is friendly. Thank you Audi. More

by Kellyvrbo
Recommend Dealer
Yes
Employees Worked With
Ivan
Aug 05, 2020 -

Audi Beaverton responded

Glad we could help! We're always here if you need us again, enjoy the rest of your summer. Thank you!

August 04, 2020

Great Customer Service It is good to see that there are still some companies that care about customers, this is one of them. The attention to customer service is unbelievabl More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan
Aug 05, 2020 -

Audi Beaverton responded

Mike, we really appreciate hearing that. Our entire team works very hard to ensure every customer feels the way you did, so we love hearing that. Please let us know if we can help again in the future.

August 04, 2020

Basic Servicing Great job. Glad I went to Audi Beaverton with an Audi I bought used. Excellent customer service. Convenient to have a service facility near the airpor More

by Peadhewitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Callum Hamilton
Aug 05, 2020 -

Audi Beaverton responded

We're glad we could help with the convenience of our second location! Please keep us in mind if we can help again in the future.

August 04, 2020

Thorough 65,000 mile maintenance done. Comfortable waiting room with bottled water and snacks. Appreciate the professional and friendly service. Found my front brakes to be low, so I'll be More

by little_beanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niki Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2020 -

Audi Beaverton responded

We're glad we could help and give you a comfortable place to wait. Please keep us in mind in the future if we can assist with your vehicle! Enjoy the rest of your summer!

August 03, 2020

Great, convenient service I needed regular maintenance on my Audi A4, from Audi Service Portland over on Airport Way. I took advantage of the new pickup & delivery service, whi More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bement
Aug 05, 2020 -

Audi Beaverton responded

It's great to hear that our new unique complimentary pick up and drop off service is working for you! We're always here if you need us, so please let us know if we can help again,

August 03, 2020

Corey is a top notch service advisor. During this pandemic, My Audi dealership was offering home pickup and even delivered me a loaner while it was being serviced. Corey is an excellent communicator More

by Gia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Maslen
Aug 05, 2020 -

Audi Beaverton responded

We're glad you were able to take advantage of our unique and complimentary pick up and drop off service!

August 02, 2020

New Pick-up & Delivery Service is excellent While I’ve always experienced exceptional service from Sunset Audi East (in Portland, OR on Airport Way), this particular service ‘visit’ was above an More

by Linn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Ham, Corey Maslen
Aug 05, 2020 -

Audi Beaverton responded

We're so happy to hear that our unique and complimentary services are proving helpful for our customers. We created this system with the customer in mind, so we're very excited to hear it's helpful and appreciated. Please stay safe and enjoy the rest of your summer.

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