Back

Audi Beaverton - Service Center

Beaverton, OR

4.4
1,338 Reviews

1,338 Reviews of Audi Beaverton - Service Center

Sort by
September 11, 2020

We appreciated the car pick up service so much and love that they have an “east side” location which works better for us. We were impressed with all aspects of the service and the facility when we picked More

by Kgarner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Chavez
Sep 15, 2020 -

Audi Beaverton responded

Thank you for the positive feedback, we're happy to hear we were able to assist you. Please let us know if we can help again in the future.

September 10, 2020

We have always received top notch, professional service from Audi Portland. Niki Salinas takes tremendous care of her clients! Totally Professional, friendly and helpful. We completely trust your service d More

by CT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niki Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Audi Beaverton responded

Thank you for the kind words! We're happy to hear you were pleased with your service and we look forward to helping again whenever you need it.

September 09, 2020

I found it interesting that the minute my Q5 was off warrantee, I had all these issues in just one year. My tires and brakes are new one year old, 10,000miles. Replacement??? More

by Chuck
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez
September 08, 2020

The door to door service was extremely convenient and very efficient. It's a huge benefit especially during times like these as we experience a pandemic. More

by billy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bement
Sep 09, 2020 -

Audi Beaverton responded

We're happy to hear our pick up and drop off service was appreciated! Thank you for the kind feedback.

September 06, 2020

Great service, decent communication- one stumble- returned my car 1.5 hours late. Love the pick-up/ drop-off at your home service but when you're going to be an hour and a half late for the drop off More

by Marti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Maslen
September 04, 2020

Service took longer than I anticipated since the service representative said it was a simple in/out. Rep also confused the actions/work of mechanics. More

by Goreygirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelsi Wojahn
Sep 05, 2020 -

Audi Beaverton responded

We're sorry to hear we took longer than expected. If you'd like, we'd love to hear more about your experience so we can learn and improve in the future. If you would like to discuss further by phone or email please email me at nicole.jarneski@audibeaverton.com or call at 503-718-6064.

Sep 05, 2020 -

Goreygirl responded

Your rep said changing a battery was simple and I’d be “in and out” in a jiffy. I arrived at 10:30 am, I didn’t hear what needed to be done until noon. Then she told me it would take a little longer as the battery was under the rear seat. The battery is in the trunk. She disappeared to check her facts while I prayed no one was ripping out my back seat. Later she reappeared to inform me I was correct. She should have said she was wrong. I left Audi at 1:30pm. Not my idea of an “in/out”. I was not told where water could be found or restroom was. Thank goodness I knew the latter. Service was sort of half heartedly pre-priced to me. Worksheet was waved in my face but I didn’t have my glasses on. Never given the option to cancel the service(not that I would but it is the principle of the thing). Not my best service experience. In fact , one of the worst. Repair work seems to be doing just fine.

September 03, 2020

efficient and timely. Clean and pleasant showroom. Coffee provided and estimates of time spent at dealership are accurate. Also, accommodating to client schedules. Over all a pleasant experience. More

by brianconverse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Close
Sep 05, 2020 -

Audi Beaverton responded

Thank you for that feedback! If you need us again you know where to find us!

September 03, 2020

Great service as always. Picked up my car for service and delivered a loaner. Text message notifying me of arrival of the delivery service. A complete stress free and hassle free experience More

by tianshu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Theriault
Sep 05, 2020 -

Audi Beaverton responded

Thank you for the lovely feedback, we always enjoy hearing our clients are happy!

September 03, 2020

Did a GREAT job. My turbo had an issue and IVAN stayed with it until it was fixed properly. THANK YOU IVAN for such a GREAT job More

by dohniehartman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Chavez
Sep 05, 2020 -

Audi Beaverton responded

Thank you for that excellent feedback! Ivan is a rockstar and we're glad he could help you out!

September 03, 2020

Service is always excellent I cannot speak highly enough of the staff especially Amy she’s amazing. The team is always been very helpful and accommodating especially around my work and life schedule More

by 1061Portland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aimee Konkolewski
Sep 03, 2020 -

Audi Beaverton responded

Thank you for the kind feedback, we love hearing that we've met the expectations of our valued clients. Please let us know when we can help again in the future!

...
41
...