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Audi Beaverton - Service Center

Beaverton, OR

4.4
1,338 Reviews

1,338 Reviews of Audi Beaverton - Service Center

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April 20, 2021

Courteous, friendly, transparent, and the work was completed as described. Pretty cool how they send you videos of everything they inspected, so that you can see for yourself what condition your car i More

by michael.everson99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Close
Apr 21, 2021 -

Audi Beaverton responded

Thank you for trusting us with your vehicle! We believe in providing a transparent service experience for you and your vehicle so you are kept in the loop for anything that may need your attention. We are happy to hear that you enjoyed your loaner car as well! Please let us know if we can provide any other service or answer any questions for you in the future.

April 20, 2021

The Audi Airport location service department is a well run machine. The staff are polite and efficient, the work is good quality. The cars are worth maintaining ... More

by Audiguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niki Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Audi Beaverton responded

We agree! Cars are definitely an investment that we value as much as you do, and we appreciate that you trust us to take care of your Audi. Audi Service Portland is here for you and your Audi if anything else comes up in the future!

April 17, 2021

Audi Beaverton's at home pick-up service was wonderful, and eliminated much of the time and hassle associated with servicing the vehicle at the dealership. Wonderful, professional, and complication free se More

by BD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bement
Apr 19, 2021 -

Audi Beaverton responded

We appreciate your review! In these changing times, we have gotten creative by offering our Pick Up and Delivery service in hopes to make servicing your vehicle an easy, contactless experience so that you can get more out of your day and use your time how you want to. We hope that we can continue this complimentary service for you and our other Audi Beaverton clients with your support. Thank you for choosing Audi Beaverton!

April 15, 2021

The work was exceptional, communication great. The part took longer than expected and there were unexpected cost, however they applied discounts that did help offset the cost. What I was most disappointed More

by Kenc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Maslen
April 14, 2021

Always a friendly group in service! Always appreciate a loner car! Always ready when they tell me. I live out of portland so the service is very important . More

by As.bc308@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bement
Apr 14, 2021 -

Audi Beaverton responded

Thank you for trusting us with your vehicle! You can count on us to always be there for you and your vehicle for all your service needs.

April 13, 2021

It was really easy and quick to make an appointment. I love the complimentary pick up and drop off of my ride with the provision of a loaner car. My point of contact (Raychel) was super nice and very unde More

by Luwani Ndukum
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raychel Gainey
Apr 14, 2021 -

Audi Beaverton responded

Thank you for your review, Luwani! The past year has forced us to become creative and innovate the way we deliver the same world-class service experience to you while being mindful of the pandemic. It makes us happy to hear that we have been successful in continuing to deliver a high quality experience with you through our Pick Up and Delivery service and video walk-through inspections. We're here for you if you have questions or any future service needs you may have!

April 11, 2021

Always great service provided in a professional and convenient manner. Communication and a good value are important to me and they deliver every time. I highly recommend for both service and sales. More

by sperry62@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niki Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Audi Beaverton responded

Thank you for your continued loyalty to us! We are so happy to hear that you've had a positive experience here at Audi Beaverton and we hope to continue to deliver our best to you.

April 09, 2021

Communication could have been better.Didn’t receive Communication could have been better. Didn’t receive confirmation like I was supposed to. This resulted in some confusion regarding pickup and drop More

by Gone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bement
Apr 12, 2021 -

Audi Beaverton responded

We apologize that your service appointment didn't go as smoothly as planned. We value your time and trust, and hope that we have an opportunity to make a better service experience for you next time. If there is anything at present or in the future that we can help you with, please feel free to reach out to Brian or our service manager Nicole (855-470-9643) for anything you may need.

April 08, 2021

Great service and very professional. I would liked them to notify me that the price of the oil change went up in January of this year More

by Dsmackdaddy3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Maslen
Apr 12, 2021 -

Audi Beaverton responded

Thanks for trusting us with your vehicle! We are here for you for any future inquiries or service needs you may have. Thank you for letting us know your opinion on our service price changes. If you are ever concerned about future changes in price, we recommend the Audi Care prepaid scheduled maintenance plan to ensure a fixed rate on your future services for ultimate quality and convenience. If interested, please feel free to contact Corey or our Audi service manager, Nicole (855-470-9643) to learn more.

April 05, 2021

This was my first service appointment for my Audi and I was incredibly impressed with the customer service received. Not only was my appointment scheduled within 3 days of calling, they even offered to p More

by Scairns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maritza Silva
Apr 05, 2021 -

Audi Beaverton responded

Thanks for trusting us with your vehicle! Our complimentary Pick up and Delivery service was designed to bring ease to each service appointment to alleviate any stress about safety or time constraints you may have. We are so glad to hear that our service provided such a positive experience for you. Please feel free to reach out for any future inquiries or questions you may have. We're here for you!

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