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Audi Beaverton - Service Center

Beaverton, OR

4.4
1,338 Reviews

1,338 Reviews of Audi Beaverton - Service Center

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January 12, 2022

As always, my Audi A6 was serviced quickly and efficiently. Chris Brzezinski is an excellent customer service rep. He is always helpful and takes care to explain exactly what was done to my vehicl More

by Trvljnky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brzezinski
Jan 13, 2022 -

Audi Beaverton responded

Thank you for trusting Chris and our Audi Beaverton service team with you A6! Transparency is one of the most important factors in our service appointments because you deserve to know exactly what work is being done to your vehicle. Please reach out if you have any additional questions. We are here for you!

January 10, 2022

This dealership has great personal service with attention to every detail and so much more. More

by Sarablack1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niki Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Audi Beaverton responded

That's what we do best! We look forward to constantly improve and provide you with a top notch customer service experience with each visit.

January 06, 2022

We had traveled from CA and broke down on Christmas Eve in Portland. Our holidays with family were in jeopardy. While we were able to rent a car and still drive to Washington, Chad Soares was great at ge More

by paul-nichols
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Soares
Jan 06, 2022 -

paul-nichols responded

We had traveled from CA and broke down on Christmas Eve in Portland. Our holidays with family were in jeopardy. While we were able to rent a car and still drive to Washington, Chad Soares was great at getting our repair to our Audi A4 done. The communication and service were outstanding. I liked the video assessment and the online status communication. Chad went above and beyond all expectations. Thank you Audi for helping us enjoy the holidays over what could have been a disaster.

Jan 13, 2022 -

Audi Beaverton responded

First and foremost, we are so glad to have helped out your family this holiday season! We do our best to accommodate our clients, whether it be on a regular day or a special holiday, it is our top priority to get you back on the road to where you need to go. Know that you have a trusted Audi service team ready to help you out if you're ever driving through the area again. Safe travels!

December 31, 2021

Did not vacuum, clean and wash my A8 which were required services as part of the synthetic oil change package. The bigger issues are negligence, and disrespect for customer's time. They kept the car for the More

by Sjainsk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't want to name the employee because it is management fault
Jan 05, 2022 -

Audi Beaverton responded

We’re sorry that you weren’t satisfied with the service you received from us. For the safety of our workers, we refrained from washing vehicle exteriors due to the hazardous cold weather conditions in the area, which was during the time of your service. Additionally, out of a respect for our clients' privacy, we typically do not vacuum vehicle trunks. We hope that you consider redeeming your voucher for a complimentary car wash at a time convenient for your schedule. Nicole Jarneski Audi Service Manager

December 31, 2021

Maritza is wonderful, she is professional, knowledgeable, and makes you feel comfortable. This is the only Audi dealership I will use. More

by Rosecityhomeworks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
maritza silvia
Dec 31, 2021 -

Audi Beaverton responded

We appreciate your review! We understand how daunting service appointments can be, so we are grateful to have friendly faces like Maritza to care for you and your Audi. Please let us know if there's anything else we can help with!

December 29, 2021

Raychel did a great job from scheduling the service and picking up my vehicle to returning it. Had the 40k service done and they warrantied the water pump and installed a new thermostat. Tommy the technici More

by hated2w84u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy, Raychel Gainey
December 29, 2021

Great job Maritza! She did a super job from the repair to returning of my vehicle. She also supported me with a claim to my insurance. I really appreciate her help and everything she did. Thank you so much M More

by binhxvan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maritza
December 28, 2021

Nikki is fabulous she was very detail oriented and helpful in scheduling my service. Was a great experience. More

by Jonic3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niki Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Audi Beaverton responded

Thank you for trusting Audi Service Portland with your vehicle!

December 27, 2021

Friendly, prompt service, with excellent communication and professional service. Shelby was especially helpful and courteous. More

by Dennisnbalske
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby
Dec 27, 2021 -

Audi Beaverton responded

Communication and transparency are always key during an Audi Beaverton Service appointment. We are here for you if you need anything else!

December 23, 2021

Exceptional communication and support from the service folks. I was given timely updates and communication was superb. More

by jmeckoll
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raychel Gainey
Dec 27, 2021 -

Audi Beaverton responded

Our team appreciates your review! At Audi Portland Service, we believe in a friendly, transparent experience from stat to finish. Feel free to reach out to Raychel again if you need anything else!

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