1,338 Reviews of Audi Beaverton - Service Center
Great customer service. Easy to schedule appointment customer service was able to get the information needed to utilize out extended warranty. Service was completed sooner Easy to schedule appointment customer service was able to get the information needed to utilize out extended warranty. Service was completed sooner than anticipated. Car was washed and vacuumed and ready for me to pick up. Payment online was great and easy. Would strongly recommend this company for any Audi service. More
Maritza in service is top notch! Very responsive to my questions and does a fantastic job of keeping me updated throughout the process. Very responsive to my questions and does a fantastic job of keeping me updated throughout the process. More
Service process is easy and except for drop off and pick up handled all by phone or text. Reports were thorough about what had been done and work that should be done. Interesting they include a video of the up handled all by phone or text. Reports were thorough about what had been done and work that should be done. Interesting they include a video of the inspection to show what they do and comment on status. More
I have always received excellent service from your service department. This time Joey took care of me and he exceeded my expectations. Not only was Joey prompt and efficient; he also took time to addr service department. This time Joey took care of me and he exceeded my expectations. Not only was Joey prompt and efficient; he also took time to address my concerns and he even saved me $200 by fixing a problem I had with with my traffic mirror. I was especially impressed by Joey"s friendliness and desire to get me back on the road. He is a good ambassador for your service department, and I hope he is rewarded for his efforts. More
the attitude Beaverton Audi has of helping with the service needs of the customer is why I purchased my 2007 Audi and serviced it with Beaverton Audi from day one service needs of the customer is why I purchased my 2007 Audi and serviced it with Beaverton Audi from day one More
I have had my car serviced at their Airport Way service facility. They're always super easy to deal with! facility. They're always super easy to deal with! More
Very frustrating experience. First, I had my Audi in for service in November, one reason was to have the AdBlue diesel additive refilled. Within less than a month my car indica First, I had my Audi in for service in November, one reason was to have the AdBlue diesel additive refilled. Within less than a month my car indicated it needed to have another AdBlue refill. Historically I have gone 6-12 months without having to get a refill. It seems like a simple in-and-out service, but they require you to set an appointment. Several times I waited on hold to set that appointment for upwards of 20 minutes. When I was finally successful in setting an appointment, I brought it by & was told it would be an hour and a half. Again, I have a hard time understanding why this need take so long. After 90 minutes I asked for a status update, and they tell me it's all done, they're just washing it & it should be there shortly. 40 minutes later it finally arrives. This level of service is not ok. More