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Audi Beaverton - Service Center

Beaverton, OR

4.4
1,338 Reviews

1,338 Reviews of Audi Beaverton - Service Center

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March 16, 2022

Love the service at this dealership! Just had 4th year service performed and as they have done before, stellar communications, attention to detail and overall quality of service. Special More

by mybandwidth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maritza Silva
Mar 18, 2022 -

Audi Beaverton responded

Thank you for returning to our Audi Beaverton service team to care for your vehicle! We are pleased to hear that Maritza has gone the extra mile for you during your visit. Please don't hesitate to reach out if you need anything else from us!

March 16, 2022

Great customer service from Audi Portland Service and Niki. Efficient communication and responsive. Thank you for a great experience More

by nmoshtael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niki Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Audi Beaverton responded

You are very welcome! It is our pleasure to ensure that you and your Audi are receiving the utmost care with each service appointment.

March 13, 2022

I’ve yet to have a negative experience at Audi Beaverton. All staff I’ve interacted with are kind, patient, and attentive. They’ve gone the extra mile to take care of my family, and I can’t attach a price ta More

by Landon_young
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maritza Silva
Mar 15, 2022 -

Audi Beaverton responded

Thank you for your continued loyalty to Audi Beaverton service! We are committed to ensuring that you and your Audi recieve the best care from our staff and techs. As part of our Audi Beaverton family, we hope to continue showing you how much we care with each future service appointment. Please reach out if we can help with anything else!

March 13, 2022

First thing very easy to get to the service center. Was greeted by the staff instantly as I walked in the door. The lobby and waiting area was very clean and professional. Niki my service advisor wa More

by Rswertz80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niki Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Audi Beaverton responded

Thank you for choosing Audi Portland service! It is our pleasure to ensure that you and your Audi are taken care of during your service appointments from start to finish. Don't hesitate to reach out to Niki or the rest of our team if you need anything else!

March 13, 2022

Check-in was extremely easy. Dustin Close was courteous and went above and beyond, helping with transferring items out of my car to my rides car. Judy Hunter More

by judys42000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Close
Mar 15, 2022 -

Audi Beaverton responded

Thanks for your review, Judy! We always want to make sure that you are taken care of. We are here for you!

March 12, 2022

So let me first say your dealership is very clean and seems very organized. Maitra Silva was my service rep; She suggested extra things to do with car and made the whole experience very fun. I drive from More

by stbridgets65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Silva, Maitra
Mar 15, 2022 -

Audi Beaverton responded

Thank you for choosing Audi Beaverton to service your vehicle! We are so lucky to have Maritza on our team and plan to keep her around as she performs amazing work to her clients. As a member of our Audi Beaverton family, we value your positive feedback and hope to continue providing excellent service in your future appointments. Please feel free to reach out if you need anything else!

March 10, 2022

Friendly, Quick and precise service! My car needed a much needed tune up, and they fixed my concerns and addressed some others (which I was concerned but not sure about). My car drives b More

by swisspineapple
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maritza
Mar 15, 2022 -

Audi Beaverton responded

Thank you for trusting us with your vehicle! We are more than happy to help with any concerns you may have no matter how big or small. Let us know if we can help out with anything else!

March 07, 2022

Terrific customer service, as usual. The car was in for an unusual noise and it took a while to find it, but I was kept informed and they adjusted diagnostic charge to account for the di More

by Vance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Close
Mar 07, 2022 -

Audi Beaverton responded

Thank you for your continued loyalty and patience as we worked to resolve your vehicle's issue. We appreciate your trust in us and hope to continue providing top notch service to you and your Audi for as long as you'll let us. Keep in touch if you have further questions!

March 07, 2022

The service department makes this dealership not worth buying an Audi. It's also impossible to get ahold of anyone on the phone. I was hung up on by Jonathan Lopez. The tech misdiagnosed my car. The list More

by Mark H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Brzezinski
Apr 08, 2022 -

Audi Beaverton responded

Hello Mark, We would like to offer our sincere apologies for your service experience with our facility. We strive to deliver excellent service to each of our clients, but acknowledge that we have some internal growth to work on in order to better serve you in the future. Based on our diagnosis, we took the most appropriate path of repair based off the information from your vehicle. The combination of the vehicle’s modifications, the found burnt fluid from your transmission and bevel box, all accompanied with the metallic pieces found in this burnt fluid would lead our facility to recommend a full fluid flush. Even with a full fluid flush there is potential that the internal damage to these components would require replacement. If you have any questions or wish to further discuss this matter, please reach out to our service management, Nicole & Ivan. Your service experience is our priority and we hope that we have the opportunity to make things right with you. Audi Service Team

Apr 20, 2022 -

Mark H. responded

I changed my tires and the noise is gone. The previous owner had the same issue so that should've been easy to diagnose.

March 06, 2022

I was pleased to get an appointment quickly that suited my time frame and Audi Service Portland's location was very convenient for me to drop my car as I was driving from southern Oregon. Chad took the tim More

by Sunshine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Soares
Mar 07, 2022 -

Audi Beaverton responded

Thank you for choosing Audi Service Portland to service your vehicle! We believe in a transparent service appointment with minimal hassle as you go about other things in your day. We've got you covered when you need us!

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