1,338 Reviews of Audi Beaverton - Service Center
Love the service at this dealership! Just had 4th year service performed and as they have done before, stellar communications, attention to detail and overall quality of service. Special Just had 4th year service performed and as they have done before, stellar communications, attention to detail and overall quality of service. Special shout out to Maritza Silva, awesome service advisor. More
Great customer service from Audi Portland Service and Niki. Efficient communication and responsive. Thank you for a great experience Niki. Efficient communication and responsive. Thank you for a great experience More
I’ve yet to have a negative experience at Audi Beaverton. All staff I’ve interacted with are kind, patient, and attentive. They’ve gone the extra mile to take care of my family, and I can’t attach a price ta All staff I’ve interacted with are kind, patient, and attentive. They’ve gone the extra mile to take care of my family, and I can’t attach a price tag to that. More
First thing very easy to get to the service center. Was greeted by the staff instantly as I walked in the door. The lobby and waiting area was very clean and professional. Niki my service advisor wa Was greeted by the staff instantly as I walked in the door. The lobby and waiting area was very clean and professional. Niki my service advisor was on the ball and kept me posted through my service, she was awesome. The waiting area was very spacious, clean, loaded with snacks and drinks. Top notch service center! More
Check-in was extremely easy. Dustin Close was courteous and went above and beyond, helping with transferring items out of my car to my rides car. Judy Hunter Dustin Close was courteous and went above and beyond, helping with transferring items out of my car to my rides car. Judy Hunter More
So let me first say your dealership is very clean and seems very organized. Maitra Silva was my service rep; She suggested extra things to do with car and made the whole experience very fun. I drive from seems very organized. Maitra Silva was my service rep; She suggested extra things to do with car and made the whole experience very fun. I drive from Brookings Oregon to service my car so you need someone like her to help you. I also own an Porsche and cannot believe they haven't stolen her from you. Seemed to be one missed opportunity that your dealership may have missed though and is very small. It is my wife's car and has only 10,000 miles on a 2018.I cannot believe a sales person didn't already have it figured out on their own what a new or newer car with the same or less miles would cost me to trade up. Just saying car is paid for and I have the money to trade up. Only thing on my part would of had my wife's okay and she wasn't with me.. Maybe sales was too busy but your fault, you asked my opinion. LOVED THE EXPERIENCE. 6 stars for Ms Silva!!!!!! More
Friendly, Quick and precise service! My car needed a much needed tune up, and they fixed my concerns and addressed some others (which I was concerned but not sure about). My car drives b My car needed a much needed tune up, and they fixed my concerns and addressed some others (which I was concerned but not sure about). My car drives beautifully! Thank you, Audi Beaverton!! More
Terrific customer service, as usual. The car was in for an unusual noise and it took a while to find it, but I was kept informed and they adjusted diagnostic charge to account for the di The car was in for an unusual noise and it took a while to find it, but I was kept informed and they adjusted diagnostic charge to account for the difficulty in locating the problem. More
The service department makes this dealership not worth buying an Audi. It's also impossible to get ahold of anyone on the phone. I was hung up on by Jonathan Lopez. The tech misdiagnosed my car. The list buying an Audi. It's also impossible to get ahold of anyone on the phone. I was hung up on by Jonathan Lopez. The tech misdiagnosed my car. The list goes on. More
I was pleased to get an appointment quickly that suited my time frame and Audi Service Portland's location was very convenient for me to drop my car as I was driving from southern Oregon. Chad took the tim my time frame and Audi Service Portland's location was very convenient for me to drop my car as I was driving from southern Oregon. Chad took the time to explain all the services needed in detail. I will return for service. More