Audi Beaverton

Craig was a true professional and never pressured us. We will come back to Craig in the future. We will come back to Craig in the future. More

Very responsive and helpful. Found an additional issue with car and fixed it. I love the video diagnostics Found an additional issue with car and fixed it. I love the video diagnostics More

My nearest dealership is over 200 miles away. I brought my Audi Q5 to handle both some warranty work as well as a transmission fluid change and a coolant issue. Because of the timing and distance I brought my Audi Q5 to handle both some warranty work as well as a transmission fluid change and a coolant issue. Because of the timing and distance we were able to fix a time and day for my return to pick up the car. Dustin kept me in the loop. The paperwork and transaction was seamless and I really appreciated the video documentation of the coolant leak location and fix. Even the espresso machine was a nice touch. More

Ruben was wonderful to work with. He is knowledgeable, honest and very kind. This was the best dealership experience I’ve ever had. There was no hassle that traditionally comes with a He is knowledgeable, honest and very kind. This was the best dealership experience I’ve ever had. There was no hassle that traditionally comes with auto dealers. I am so thankful for Ruben!! I would recommend him and Audi Beaverton without reservation! More

Shane was a pleasure to work with. He kept me informed as I waited for the car to arrive, On the day of purchase he was friendly and welcoming, and knowledgeable. He kept me informed as I waited for the car to arrive, On the day of purchase he was friendly and welcoming, and knowledgeable. More

Shane made this the best car buying experiance we've ever had! Go see Shane! had! Go see Shane! More

From the appointment call to the completion of my A-4 service, and solving “myAudi” app glitch, all the staff at Audi Beaverton exemplified true professionalism and an excellent customer service. I appre service, and solving “myAudi” app glitch, all the staff at Audi Beaverton exemplified true professionalism and an excellent customer service. I appreciate Chris B and David J for their above and beyond help and care. What a fresh and pleasant experience I had… More

Chris provided excellent service from start to finish. He listened to my issues, came up with a plan, communicated throughout, and generally went above and beyond. Thanks Chris (and Audi)! He listened to my issues, came up with a plan, communicated throughout, and generally went above and beyond. Thanks Chris (and Audi)! More

I would recommend this dealership because the people are so thoughtful and very professional. My three star rating has to do with the communication system that is in place there. I was not able to confirm so thoughtful and very professional. My three star rating has to do with the communication system that is in place there. I was not able to confirm my recall service appointment, though I tried to contact the dealership three times by phone and left a message the first time I tried. In addition, I asked that someone help me with the MyAudi app, and to change the clock on my car, but neither was communicated to the service agent, nor did I ever get a call back to confirm the appointment. On the day and after the time of my appointment, when my car was to be picked up, I received a text that said sorry they had missed me. I contacted the service agent immediately to tell him that my car was to be picked up with a loaner left at my house. He quickly arranged to have that happen. My car was returned with the work accomplished, I hope, but none of the additional requests were done though I now have the name and number of a tech at the dealership to contact next week. Great people, understaffed I'm sure, like many of us, but not exactly what I had expected in the communication area for such an esteemed brand. Thank you for giving me a hearing. More

Asmaa was very helpful in getting me set up with my first service appointment. She was able to get one quickly and walked me through the steps of the process as far as what was going on. The service tech was service appointment. She was able to get one quickly and walked me through the steps of the process as far as what was going on. The service tech was awesome and did a video of what was done. Great job to him!! Fantastic job to Asmaa!! I definitely will come back to this device center at Audi Beaverton for all my vehicle needs thanks to them and their stellar service!! Thank you so so much and keep up the great work! I for one, absolutely appreciate all you do. Thank you! More