Audi Beaverton

Above and Beyond The agent was awesome and so informative around the A3 E tron. They went out of their way to get me the lowest price even when it meant matching anot The agent was awesome and so informative around the A3 E tron. They went out of their way to get me the lowest price even when it meant matching another dealership. And Doug Foley was so knowledgeable about the vehicle and got me the car I wanted even when it had to be shipped. the experience was great. More

Audi service Great service at this Audi service area. No pressure. Service was done faster than expected. Took the time to review service. Comfortable waiting area Great service at this Audi service area. No pressure. Service was done faster than expected. Took the time to review service. Comfortable waiting area. Courteous staff. Would take my car in for service again. More

Made it easy Very easy process. Called to schedule an appointment. Handled insurance by email before arriving. Received loaner car to use while vehicle being repa Very easy process. Called to schedule an appointment. Handled insurance by email before arriving. Received loaner car to use while vehicle being repaired. Received call with update on status of repair and another call when vehicle was ready to pick up. More

Happy customer Was very pleased that they went the extra mile to negotiate with my third party warranty company to save me money. That means a lot to me. Was very pleased that they went the extra mile to negotiate with my third party warranty company to save me money. That means a lot to me. More

Fast service and no pressure Had a great experience with Mark. He walked me through some great options and found some great incentives that made the purchase price more affordable Had a great experience with Mark. He walked me through some great options and found some great incentives that made the purchase price more affordable. I will return. More

Excellent Customer Service Nicole has great customer service skills and is an excellent communicator. She helped me understand the issues with my vehicle in an easy manner. Sh Nicole has great customer service skills and is an excellent communicator. She helped me understand the issues with my vehicle in an easy manner. She is prompt and provided very accurate timelines for my vehicle to be returned. I also received a very nice loaner vehicle at no cost to me. I will continue to use the Audi Service Center. More

Great experience and I am not a fan of car dealerships I hate going to car dealerships, but from the moment I walked in I felt well taken care of by Tony. I looked at a car I wanted and when I realized it I hate going to car dealerships, but from the moment I walked in I felt well taken care of by Tony. I looked at a car I wanted and when I realized it was still out of my price range Tony worked hard until I was able to find the exact car I wanted that was in my price range. I know he did not make much off of the deal but he stayed so kind and thoughtful throughout the whole process. It turned out I knew the business manager from way back and. Sigve was awesome as well. All seemed incredibly knowledgeable and honest helping me figure out what would work even if it wasn't to their advantage. I had been to 4 other dealerships looking for a Q5 and found the best price with the best people, (though John Woods at Audi Wilsonville was also super nice and smart) at Sunset Audi. Thanks Tony for being so sweet and patient with us! More

Positive purchasing experience. On a whim, I dropped by Audi Beaverton to say hello to Alex, a salesman I had worked with at his previous dealership. As a curiosity, I spoke to him a On a whim, I dropped by Audi Beaverton to say hello to Alex, a salesman I had worked with at his previous dealership. As a curiosity, I spoke to him about the new S3 model and he agreed to set up a test drive. After driving the car, I spent a couple weeks reading reviews and ultimately decided I'd talk numbers with him to see if a deal could be made. I had considered a Golf R, but with the local dealer marking the car up several thousand over MSRP, the Golf made no sense for my needs when a lightly used Prestige S3 was similar in price, especially considering that the Audi had better features, a sunroof and is a more attractive car on the same platform. Alex worked up a deal I could be happy with while never being pushy. His technical knowledge of the cars is a huge asset, as is his exceptional customer service. Additionally, his sales manager and finance managers were both friendly and a pleasure to work with. This was a contrast to other dealerships I've shopped at. More

Sent someone else's license plates and registration While our experience purchasing a car at this dealership was fine, our experience after was not. We were sent two sets of license plates- one was the While our experience purchasing a car at this dealership was fine, our experience after was not. We were sent two sets of license plates- one was the correct set, and one belonged to a complete stranger. I received her plates and registration with her full name, complete address, license plate number and vehicle identification number. I would be extremely upset if a stranger received my personal information like that, and I am sure she feels the same way. When I told the person "helping" me on the phone that this was a serious mistake, her response was, "Okay." I hope that they inform the woman whose plates and registration I have of this ordeal, because I would not be happy if I were her. I also have to wonder if my plates were sent to the wrong person first, as I received them weeks after notifying them by email to send them to me. Additionally, our registration (that was filled out by them) had an error on it, and I was recently notified that yet another set of plates are on there way for me (third set) because they have on file that I applied for specialty license plates. I did not apply for special plates, nor did we ever mention wanting them when we purchased our car. Audi Beaverton, please get your information correct. Customers trust that you fill out paperwork correctly and send information/license plates to the correct recipient. This experience has been very disappointing. More

Tony "One of a Kind" Tony Yan is one of the best sale person I ever ever encounter. The world needs more people like him and I am not easily impressed by people but Tony Tony Yan is one of the best sale person I ever ever encounter. The world needs more people like him and I am not easily impressed by people but Tony is The One. Tony work hard for me on a deal and one of the best communication skill person I encounter and never once make me feel he left me in the dark. Tony if you need a New Career please let me know you are "Hire" come run my company. On Top all this the man can Dress he should be selling Rolls-Royce or Mega Yachts. I highly highly recommend Tony if you are looking for Audi. More