Audi Beaverton

another good trip Hit 65k and made the call to Corey and crew. Pretty easy process dropped car got loner and Q5 was well taken care of.... Picked it up next morning, s Hit 65k and made the call to Corey and crew. Pretty easy process dropped car got loner and Q5 was well taken care of.... Picked it up next morning, spent less than 10 mins at the dealership and was on my way.... Clear communications, easy access and good people. thanks all More

Service Department always great! Took my Audi Q3 in for servicing work (battery died) worked with Brittany she was helpful and pleasant took care of everything from beginning to end. Took my Audi Q3 in for servicing work (battery died) worked with Brittany she was helpful and pleasant took care of everything from beginning to end. Getting the appointment set, amount of time it would take, got me a ride to and from... seamless. And she also followed up while they had my auto. Appreciative of all the steps that Audi takes to ensure that their customers are satisfied. More

Platinum service From beginning to end Brittney takes care of every detail of my service. Starting from the initial phone call to make my appointment to the final conc From beginning to end Brittney takes care of every detail of my service. Starting from the initial phone call to make my appointment to the final conclusion of service, I just feel very taken care of! Thank you! More

Gary was Reasonable and Helpful Gary was helpful and reasonable in coming to a fair price. He was not pushy and was very friendly and patient. Thank you for the help. Gary was helpful and reasonable in coming to a fair price. He was not pushy and was very friendly and patient. Thank you for the help. More

Hassle free deal on the car I built online. Our Audi sales rep kept our timing information and auto specs exactly as we described. He gave a thorough demonstration of the car and made the deal e Our Audi sales rep kept our timing information and auto specs exactly as we described. He gave a thorough demonstration of the car and made the deal easy and straightforward. The manager and the financial rep were equally efficient and professional. This is the second Audi we have purchased from this dealership and we always service our car here. More

Service seems good quality but EXPENSIVE Sunset Audi Portland (Airport Way Service Center) is a thoroughly professional operation. Facility is clean. All my interactions with personnel were c Sunset Audi Portland (Airport Way Service Center) is a thoroughly professional operation. Facility is clean. All my interactions with personnel were cordial. Their inspection revealed a bad front wheel bearing and a leaking water pump. So my scheduled 1/2 day 65,000 mile service turned into a two day repair job. To have to shell out $2147 for a routine service plus a wheel bearing and a water pump and thermostat with only 65k miles on a car is extremely disappointing. This experience has soured me on ever purchasing another Audi. To the dealer’s credit, they didn’t charge me for fixing a rattle coming from the sunroof. They also satisfied an outstanding recall on the car. More

30,000 miles service Everyone at Audi Beaverton is very pleasant to work with. I arrived just a little late for my scheduled appointment, but they took my car right in an Everyone at Audi Beaverton is very pleasant to work with. I arrived just a little late for my scheduled appointment, but they took my car right in and actually had the work complete in less time than expected. There are always cold and hot beverages and healthy snacks for customers and a comfortable waiting area with WiFi. More

Service Worthy of the Audi Brand Convenient location near the airport is fantastic but the people are who make the difference. Great communication throughout the repair with no surpri Convenient location near the airport is fantastic but the people are who make the difference. Great communication throughout the repair with no surprises. Will definitely recommend for service and sales. The complete package. More

Extra mile To say Jeff and the Beaverton Audi team saved me seems dramatic, but this time they did. My Q3 had battery issues on a Sunday and it was the worst ti To say Jeff and the Beaverton Audi team saved me seems dramatic, but this time they did. My Q3 had battery issues on a Sunday and it was the worst timing. I called another Audi service place (where I bought my Q3) and they felt there was nothing they could do for me since the service department was closed. In desperation, I called the Beaverton Audi with hopes of something different. I got the same response that the Service Department was closed but... I could talk to the manager. Jeff got creative and gave me a solution that had me meeting my work deadlines and getting my car fixed. They didn't have to do it, and there was nothing in it for them other than just saving a frantic lady on the phone. So between the Sales team on Sunday and the Service team on Monday (less than 24 hours) my car was repaired and back to me. Finding someone that is willing to help because it is the right thing is unfortunately rare these days. I found that with Jeff and the Beaverton Audi Team. To be clear, Jeff didn't just give me a solution he had to work at it. When I left a message for him I did not leave my call back information because I didn't think he or Audi Beaverton would do anything for me and it was just an opportunity to vent my frustration. Jeff got my number, called me back, calmed me down, and gave me options without strings attached. He couldn't promise what the Service department could do the next day but his solution got me to my conference on Monday morning with reliable transportation. My Q3 would run great, just not start without a jump. On Monday the service team called me before 8am with an update on repairs. They were working on my car and were happy to take care of me that morning. He promised to call by noon, which he did. Car was done around 1:30 with a new battery, software update completed, washed, and they looked at my tires for me at my request. This is what Service is all about and seems to be forgotten too often. Just do what you can to take care of people and reduce their stress level. A big thank you to everyone who helped me during this call. Audi Beaverton will be my go to place for service and some day replacement on my Audi. More

Great Service Little more expensive than I thought initially but I’m a first time Audi owner and apparently maintaining a vehicle like this is expensive (gulp) Little more expensive than I thought initially but I’m a first time Audi owner and apparently maintaining a vehicle like this is expensive (gulp) More