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Audi Beaverton

Beaverton, OR

4.9
2,997 Reviews
Portland’s only Female owned, Family owned and Locally owned Audi Dealership since 1980. We offer a large selection of vehicles including new, used, certified pre-owned, and pre-owned cars. Audi Beaverton not only offers luxury vehicles for sale, we also offer service on your Audi by certified technicians, as well as genuine parts and accessories for your vehicle. For individuals located in or near Vancouver, Washington, Sunset Audi also offers a service and parts facility for your Audi conveniently located in NE Portland. Audi Beaverton is proud to be able to offer our valued clients and their vehicles luxurious and certified service.
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13745 SW Tualatin Valley Highway

Beaverton, OR

97005

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Showing 2,997 reviews

March 19, 2021

Dustin was friendly, professional, and thorough. He answered all my questions and kept me informed while the work was done on my car. I’m extremely pleased with the service I received at Audi! More

by Susan H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Close
Mar 19, 2021 -

Audi Beaverton responded

Thank you for your kind review, Susan. Dustin is a wonderful example of how hardworking, transparent, and knowledgeable our Audi service staff are. Please let him know if anything else comes up with your vehicle or if you have additional questions!

March 19, 2021

I've have always been treated very well when at this service center. They are very accommodating and keep me up to date with the progress of my vehicle that is being serviced. More

by Roger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Niki Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Jarneski, Aimee Konkolewski
Mar 19, 2021 -

Audi Beaverton responded

Thanks for choosing to service with us again, Roger. We appreciate your loyalty and hope to continue proving our dedication to you and your vehicle each visit. We're always here for you if you have any questions or future service needs!

March 18, 2021

Sunset Audi Service - easy to schedule appt, great service and pick-up/drop-off option which made it very convenient. Driver Timothy was very professional and personable. Video of service needed was v More

by gremblay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Niki Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy
Mar 19, 2021 -

Audi Beaverton responded

Transparency throughout your service appointment is what our clients deserve. We are glad to hear that our video walk-through has made your service experience more interactive by seeing the work being done while maintaining a safe distance. Please feel free to reach out to Niki or any of the Audi Service staff if you have any further questions or concerns!

March 16, 2021

Quickly arranged appointment. Accurately documented my issues. Kept me informed of progress. (car kept over night) Explained work that was done and demonstrated a couple of features / issues. More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Close, Brian Bement
Mar 19, 2021 -

Audi Beaverton responded

Thank you for choosing to service your vehicle with us, Michael. We understand that your time is important, so we do our best to make sure your service appointments run as smoothly and efficiently as possible. We believe transparency is what you deserve when you entrust us with your vehicle. Please let us know if we can do anything more for you!

March 16, 2021

Incredible service at Audi Service Portland- First I called Ivan literally 4 days ago on a Friday to set up and appt. He was so helpful and pleasant. He scheduled me for that coming Monday. One of their More

by heidilynn42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Chavez
Mar 16, 2021 -

Audi Beaverton responded

Ivan is incredible and we are so glad to hear that our pick up and delivery service has made your service experience with us quick and easy. Our goal for this complimentary service is to ensure our clients that we care about your safety and are willing to work around your schedule so that you can spend your time as you wish. Thanks for choosing Audi Service Portland!

March 15, 2021

I asked them to check for an oil leak on the driver side valve cover. I was told that would be $185 for a diagnostic check so I said forget it. Later on I got a list of things that the technician claimed More

by koolkatprez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rachael
Mar 24, 2021 -

Audi Beaverton responded

Thank you for coming to visit us and for the feedback. We're happy to hear Nicole, our Service Manager, was able to get in touch with you to discuss your visit. Upon inspection of your vehicle, which we provide free of charge for all clients, we found a number of issues that could need to be addressed and provided those to you. We need to do this because if we didn't, and something were found to be wrong or unsafe after you left, we wouldn't want our clients to feel as though we weren't fully forthcoming with their vehicles. We also only use factory original, OEM parts, which at times can be more costly but also maintain your vehicle to the highest manufacturer standards. We're sorry to hear you weren't fully pleased with your visit and we take all feedback seriously. We appreciate the opportunity to work with you and are always open to further conversations about how we can improve our service.

March 13, 2021

Thank you so much for the assistance in purchasing my S5 Fastback! Cesar was courteous, knowledgeable, patient, and very helpful during the transaction. The process was very transparent and efficient. More

by Darrinm503
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Hernandez
Mar 16, 2021 -

Audi Beaverton responded

Cesar will be so glad to hear your kind words. As an exemplary Audi Brand Ambassador, we are grateful for salesmen like him who keep your best intentions in mind on your car buying journey. Please feel free to reach out to Cesar or any of our staff if you have any questions about your new S5. Welcome to the Audi Beaverton family!

March 08, 2021

Audi-Beaverton was efficient in helping me lease my 2021 Audi Q5. Although a few people helped me, Danny Real-Galvez was outstanding. Danny was caring, kind, respectful,extremely knowledgable about the wor More

by Randy
Recommend Dealer
Yes
Employees Worked With
Danny Real-Galvez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Audi Beaverton responded

Randy, it is amazing to hear what a model salesman Danny has been within our Audi Beaverton family. We cannot emphasize enough how important it is that we put our clients' needs above all, and we are grateful to hear that Danny did just that for you! We appreciate your kind words and hope that you are enjoying your new Q5. Welcome to the Audi Beaverton family!

March 07, 2021

Great service! They have a pick up/drop off option which made service very easy. Communication was excellent and Dustin, my service coordinator was wonderful! More

by Danimns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Close
Mar 08, 2021 -

Audi Beaverton responded

Thanks for choosing to service your vehicle with us. Dustin will be pleased to know what a positive impact he had as your service coordinator. We are happy to hear that our new pick up and delivery service has brought ease to your appointment. Please let Dustin or the service staff know if we can help you with anything else in the future!

March 06, 2021

Craig Fleishman was really great! He made a very stressful situation quite comfortable. He wasn't pushy and provided good information. I appreciated his help greatly. I would recommend anyone to go More

by Michelle T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Fleishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Audi Beaverton responded

Thanks for your review Michelle. We are glad to hear that Craig has made for a comfortable experience with us. At Audi Beaverton, we strive to make our clients feel welcome and at-ease no matter where they are in the car-buying process. Please feel free to reach out to Craig or any other Audi staff member if you have any questions or concerns in the future!

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