Audi Beaverton

Craig is very responsive and awesome person to work with. The process is perfect 👍 with. The process is perfect 👍 More

My experience went well and I would recommend this dealer More

COVID-19 Servive has made its way to this dealer and not in a good way. I’ve been using this shop for almost 20 years and over 3 vehicles and this was my most disappointing experience. My pickup appointm in a good way. I’ve been using this shop for almost 20 years and over 3 vehicles and this was my most disappointing experience. My pickup appointment was 8:30, they arrived at 9:00, the app to track them didn’t work and I never received a call that they would be late. After they received my car at the shop I received my one and only phone call tell g me they wouldn’t be able to do the diagnostic until the next day because they were busy. Note that I had out all this info in the appointment when I made it. I then didn’t receive any communication until late the next day and that was a text for me to check out the status, inside that status I discovered that they couldn’t diagnose the issue so recommended just replacing the part at a cost of over $1000. Where is the personal touch here?? I declined the additional service and ask when my vehicle would be delivered. Then I got a time that wasn’t convenient and opted to go get it. When I picked my vehicle up there was no explanation of work done, just here, sign this! I’d expect this type of customer service at the Ford dealer, not the Audi dealership! More

The staff is knowledgeable, professional and provide top notch service! notch service! More

There was a squeak/rattle combo gradually becoming louder along with 2 warnings that needed attention. The warnings were somewhat minor. Overfilled oil from last the oil change could have been bad had I igno along with 2 warnings that needed attention. The warnings were somewhat minor. Overfilled oil from last the oil change could have been bad had I ignored it. Both were taken care of quickly. The noise however took a a delivered loaner car and several days to pin down. I was very impressed by the tenacity and patience of the tech who actually texted me recordings of what he was hearing until I recognized it and confirmed it. What a relief. There is nothing worse than a new car with a squeak. OK. There's Covid but you get my meaning if you love your Audi. A loose heatshield. Days to find. Minutes to fix. No charge. Excellent service. More

Even though they didn't find all of the issues the first time, the service department didn't charge us for bringing it back in to fix the problem. The price for fixing the problem the first time was very time, the service department didn't charge us for bringing it back in to fix the problem. The price for fixing the problem the first time was very reasonable. We requested a loaner car and they supplied one until the problem was completely resolved. The only suggestion I have is to provide a few progress updates. The car was in the shop for almost a week without hearing anything. We had to call to find out what was going on. More

Clint was great and helped me get a great deal on my purchase as well as a fair trade in value for my old car. purchase as well as a fair trade in value for my old car. More

Service was - as always - excellent. My consultant - Chad Soares - provided exceptional service and took some additional time to chat w/ me re: the new(er) Audi's on the market. Always appreciated. Chad Soares - provided exceptional service and took some additional time to chat w/ me re: the new(er) Audi's on the market. Always appreciated. More

Top notch people and service. Corey is very conscientious and helpful. Everything is always done on time and on budget. conscientious and helpful. Everything is always done on time and on budget. More

Took my eTron in for charging repair. Dustin was a pleasure to work with because he provided progress updates on my car and kept me in the loop on when it would be finished. Anytime I arrive at the se pleasure to work with because he provided progress updates on my car and kept me in the loop on when it would be finished. Anytime I arrive at the service entrance, someone greets me right away and ask if they can help. This level of care goes along way to a pleasurable experience. More