Audi Auto Gallery

By far the best car buying experience ever. I used to By far the best car buying experience ever. I used to own a few car lots and if I Had people like Micheal working for me I would still be in the bu By far the best car buying experience ever. I used to own a few car lots and if I Had people like Micheal working for me I would still be in the business. Far honest and would buy from them again. They picked me up from my house in the Marina and brought me to the dealership to deliver the car. Not only that, Michael worked a trade for the car I bought from another dealer and saved me a ton of money in the process! Thanks Auto Gallery! More

Went to have my wife's A4 serviced. I've requested John E. in the service dept. for the past 6 years and have never been disapointed. Also Victoria, who is the cashier/info person was very kind and helpful E. in the service dept. for the past 6 years and have never been disapointed. Also Victoria, who is the cashier/info person was very kind and helpful. Both of these employee's are as good as it gets. More

After Calling my friend Stephen Schoenberger at Porsche, I told him I was looking for a car I felt I would feel safe in, enjoy driving and could pull a horse trailer. He referred me to your dealership and w I told him I was looking for a car I felt I would feel safe in, enjoy driving and could pull a horse trailer. He referred me to your dealership and we went to see the 2008 Audi 2008. It was the first car I drove and I bought it that day. Kevin Spear was the go to guy and he was very thorough and helpful and I felt the entire team at Audi Auto Gallery was helpful and gave me the best price for my Land Rover for a trade in and a great price for my new car. I have enjoyed driving it and look forward to having an Audi dealership in my future I can count on. For years I drove an Audi S6 so feel like I've "come home." Thanks, Marty Gwinn I also very much appreciated my follow up visit with Kevin where he gave me detailed instructions on running the car inside and out. More

Dan and the dealership went WAY over and above. Stopped in for a brief Sunday morning visit on my way out of town. Only had a few minutes. They made the most of it, moving many cars so I could get the one in for a brief Sunday morning visit on my way out of town. Only had a few minutes. They made the most of it, moving many cars so I could get the one that interested me out for a test drive. And what a test drive. Dan encouraged me to spend my few minutes running Topanga Canyon. That MADE the sale. They let me finish all the arrangements by phone from the road. Then Dan and a porter stayed LONG after closing so that when I returned to town that evening, Dan could deliver the car to my driveway, complete the paperwork with me and introduce me to the car thoroughly. Courtney, in finance had already walked me through the business side of the deal and prepared all documents. Everything was easy and "their pleasure.". What a low-stress, high-helpfulness alternative to the usual car-buying torture which I had been suffering elsewhere! I'd definitely recommend Dan and Courtney! As an aside, both the Audi and dealer's website made it VERY easy to find the car of my dreams. Night and day difference from BMW's, which does not allow region-wide searches. More

Overall it was a great experience. Nick was awesome and the rest of the crew was very professional. The price we settled on was also very reasonable. the rest of the crew was very professional. The price we settled on was also very reasonable. More

I was looking for a specific car to test drive and didn't know where to find it. but luckily I found it at this location. Before I got there, I called ahead to see if they had the car i wanted to test drive. know where to find it. but luckily I found it at this location. Before I got there, I called ahead to see if they had the car i wanted to test drive. and by the time i got there they had it ready and warmed up for me. The sales people were extremely helpful in answering any questions we had about the car and about pricing options. Everybody was helpful and friendly as can be with everything. I would definitely recommend anybody looking for an Audi to go to this dealership because of their awesome customer service. More

The A6 I purchased a week ago is a mechanically sound thing of beauty, with all the bells and whistles I could want! While many individuals must have worked so hard to accomplish this great feat, the ho thing of beauty, with all the bells and whistles I could want! While many individuals must have worked so hard to accomplish this great feat, the horrendous customer service I received was an equal feat in being the model for ineptitude. The solution is to purchase this great vechicle from a dealer who cares and treats you the way you treat others. More

First of All John, Tim, and the entire staff are professional and very courteous - I have no beef with them!! They are great!! Overall- the service from the Auto Gallery has been great from Klaus professional and very courteous - I have no beef with them!! They are great!! Overall- the service from the Auto Gallery has been great from Klause to John in service - but after 11 years as a customer I am leaving because of a "check scanner" that would not accept my check. Went to Bank of America - the check scanned acceptable there and more than efficient balance to cash the check. I went out of my way to make sure the check was good- and they still would not accept it because their "machine" is faulty - so- they have to take the word of a machine over an 11 year customer - THAT IS SIMPLY NOT THE WAY TO TREAT A CUSTOMER - the dealership has to take that check regardless of what their machine says - especially when the customer has more than proven the check and the funds to be sufficient! - you have to TRUST CUSTOMERS OVER MACHINES - Carlos Alazraqui More

Johanna and John were very curteous and easy to deal with. Although my time at the service center was extended, Johanna and John did everything they could to make my wait a lot easier. They were not s with. Although my time at the service center was extended, Johanna and John did everything they could to make my wait a lot easier. They were not satisfied until I was. More

I brought my car in for recommended service. I was met by a friendly service person. He told me about the process and about how long they would need it for service. Henry was courteous and professional. He o a friendly service person. He told me about the process and about how long they would need it for service. Henry was courteous and professional. He offered me a beverage while I waited for the shuttle vehicle to take me to my destination. They called me at the agreed upon time and stated that service for my vehicle was complete. I called for a shuttle pickup. Upon arrival, I was told of all the repairs and/or work that was done, the price and was asked if I was satisfied. I stated that I was pleased. More