Audi Atlanta - Service Center

Only place i'll take my Audis Chris rocks. He's been my service advisor for many years and many cars. He knows the machines, knows my driving habits and has never steered me wron Chris rocks. He's been my service advisor for many years and many cars. He knows the machines, knows my driving habits and has never steered me wrong. Ina dealership full of talented people, Chris really stands out. More

Always feel valued and appreciated I always get treated like family when I go into the dealership, from being welcomed by name to being made to feel like a priority no matter how many o I always get treated like family when I go into the dealership, from being welcomed by name to being made to feel like a priority no matter how many other people are around. Actually, this is even better than my family treats me sometimes! I appreciate so much Joey's professionalism, his commitment to delivering the highest standard of service, and his communications at every step of the way so that I know what is happening with my car. I ALWAYS feel like my time is valued and my business appreciated! More

Consistent quality service “I've come to expect a high level of professional technical support within a customer focused atmosphere in the approximately twenty years I've been d “I've come to expect a high level of professional technical support within a customer focused atmosphere in the approximately twenty years I've been doing business at Jim Ellis/Audi Atlanta. This visit was certainly up to those expectations.” More

Excellent Service Every Time!!! My car was scheduled for normal maintenance and a recall. It was supposed to take more than half a day but I was the first one in and it only took two My car was scheduled for normal maintenance and a recall. It was supposed to take more than half a day but I was the first one in and it only took two hours. The service was quick and thorough based on the video feedback offered! Thank you Chris Lee for going above and beyond!!! More

Jim Ellis Promise BROKEN Bought a TT, which had a transmission issue. Dealer unwilling/unable to fix it or even provide a solution. General Manager needs help with manners and Bought a TT, which had a transmission issue. Dealer unwilling/unable to fix it or even provide a solution. General Manager needs help with manners and basic managment skills. Jim Ellis Promise BROKEN More

Valued and Trust Service Advisor!!! As always, I recently experienced another seamless service experience, at Audi Atlanta, with my Service Advisor, Joey Davis! He always greets me with As always, I recently experienced another seamless service experience, at Audi Atlanta, with my Service Advisor, Joey Davis! He always greets me with a smile and knows the history of my vehicle. He even noticed a screw in my tire that I had forgotten to mention when I dropped my car off. I've owned an Audi Atlanta vehicle for almost 15 years and their service has earned my continued loyalty. More

Paul is the best!!! Paul Johnson makes servicing our Audi a dream. As I don't live in Atlanta, his help is essential. He does a great job and always keeps me informed. Paul Johnson makes servicing our Audi a dream. As I don't live in Atlanta, his help is essential. He does a great job and always keeps me informed. Thank you, Audi Atlanta, for having someone like Paul I can always count on. More

Always Outstanding! “The dealership consistently provides a top-notch customer service experience. My longtime service advisor, Dave Campbell, genuinely cares about his c “The dealership consistently provides a top-notch customer service experience. My longtime service advisor, Dave Campbell, genuinely cares about his clients, and he is a phenomenal ambassador for the company. And the loaner coordinator, Alicia Tubman, goes out of her way to ensure the very best client service experience. She is a joy.” More

Tis the Season! for Another 5 Stars! Had an issue with my Q3 Door handle. I received a quick response from Heidi Turner on the online appt via the website she was able to get me an Appt. Had an issue with my Q3 Door handle. I received a quick response from Heidi Turner on the online appt via the website she was able to get me an Appt. the next morning. I was surprised when Chris Lee said he would need the car for more than a day! I explained to Chris, I have to have a car he said no PROBLEM, Heidi has you a loaner car on reserve. I was like I LOVE THIS PLACE!! Heidi and Chris continue to deliver outstanding service. I really appreciate the effort and hard work they put in representing Jim Ellis & Audi Atlanta. Merry Christmas to my Audi Family! More