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389 Reviews of Audi Atlanta - Service Center
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March 14, 2022
This is the most unprofessional service department I've ever had to deal with. I spent over $200K for an Audi R8 to be treated like crap. I can't even schedule a service appointment, yet alone file a compl ever had to deal with. I spent over $200K for an Audi R8 to be treated like crap. I can't even schedule a service appointment, yet alone file a complaint. The service advisor doesn't return phone calls nor does the service manager Jim and anyone else. This is a total disgrace and im at the point of selling my car because why should I spend that much money on a vehicle that I can't get serviced when I need it! Ive never been so disgusted in my life and I've owned several expensive vehicles and the treatment was Great elsewhere. Never buy an Audi from these guys and never take your car to be serviced here, because they don't give a xxxx how they treat their customers. I don't expect to be treated like I purchased a 1990 ford pickup. There should be certain levels of treatment to the type of vehicle you purchase. I paid for Audi's most expensive car and for Top Tier Service and that's what I expected....AND THE ONLY THING I GOT WAS NO RESPECT!!!! CANT EVEN SCHEDULE A xxxx APPOINTMENT. THIS IS INSANE... More
by marvin
Employees Worked With
They know who...
December 02, 2021
Do not try to get your car repaired here!! I called several time and left messages and no one called me back! When I finally reached a real person, Sean, he was rude and couldn’t even give me an appoi several time and left messages and no one called me back! When I finally reached a real person, Sean, he was rude and couldn’t even give me an appointment until January- 3 months into the future!! Better go somewhere else!! More
by janem10s
Employees Worked With
Sean
June 30, 2021
Please do not take your AUDI for service at this dealership they are not professional people very very very bad experience 2nd time it happened to us dealership they are not professional people very very very bad experience 2nd time it happened to us More
by Hiphopfashionswinder
Employees Worked With
Oscar
August 14, 2020
Jerry Kimbrough has to be the most incompetent and rudest manager I’ve ever encountered. I’ll not be returning to this dealership for service or to purchase. manager I’ve ever encountered. I’ll not be returning to this dealership for service or to purchase. More
by Zoe2535
March 02, 2020
Andrew Clark and all the service people I have ever worked with at Audi Atlanta have always done an exceptional job! So great to have someone in this business you can always trust! worked with at Audi Atlanta have always done an exceptional job! So great to have someone in this business you can always trust! More
by Annemariechiro
Employees Worked With
Andrew Clark, Joey Davis
January 29, 2020
Excellent Service Kudos to this dealership for doing everything to perfection. The sales and service department could not be better. Yesterday, I dealt with a tec Kudos to this dealership for doing everything to perfection. The sales and service department could not be better. Yesterday, I dealt with a technician regarding my bluetooth. I praise Joe Potash for not only resolving the issue but could not me more professional and caring. It just always continues to get better and better. Thank you Jim Ellis and in this case Joe, FANTASTIC job. This was a timely issue for me and you resolved it immediately!!! More
by Steven B
Employees Worked With
Joe Potash , Erica Dailey, Tracie Maloney, Jon Potash
September 12, 2019
Chris Led I have Chris Lee since he serviced two of my Audi. He is one of a kind and Audi should be thankful he is one of their dedicated employees. Brought my I have Chris Lee since he serviced two of my Audi. He is one of a kind and Audi should be thankful he is one of their dedicated employees. Brought my car in for 75,000 serving. Audi was backed up with a great deal of repair work. Said I would have to leave the car. I explained that I needed my vehicle repaired as soon as possible since I was undergoing constant medical treatment every day. My car was ready that early afternoon with all work done. Thanks Chris. More
by Dealerrater
Employees Worked With
August 12, 2019
Took me out of a bad spot to a very good spot I had a unique experience. I had problems with an A4 that we leased and wanted out. My experience included getting me out of the lease and then to buy I had a unique experience. I had problems with an A4 that we leased and wanted out. My experience included getting me out of the lease and then to buy a new car. I worked with Rick, the service manager, and Cortlin, the sales representative. Rick pushed hard on my behalf with Audi USA and Cortlin was a straight-forward representative that was equally knowledgable with the Sales process and her knowledge of the vehicle itself. I enjoyed her professionalism and customer care; AND, of course I love my new Q8. More
by Chris McKinley
July 03, 2019
Tecia Garrett was great! Tecia Garrett in the service dept was great to work with. She was professional, friendly, knowledgeable & kept me apprised about the status of my car Tecia Garrett in the service dept was great to work with. She was professional, friendly, knowledgeable & kept me apprised about the status of my car's servicing. I would definitely like to work with her again! More
by ASR
Employees Worked With
Tecia Garrett
June 12, 2019
Good service experience The service advisor, Matt Hunter, was professional, thorough, and responsive. I also appreciated the video links sent to me showing the progress of my The service advisor, Matt Hunter, was professional, thorough, and responsive. I also appreciated the video links sent to me showing the progress of my car repairs. More
by ErikB
Employees Worked With
