Audi Atlanta - Service Center

Great Service Consultant Chris Lee was my service consultant and I must say although I wasn't initially greeted by him, once he saw me he made me feel welcomed. Thank you Chri Chris Lee was my service consultant and I must say although I wasn't initially greeted by him, once he saw me he made me feel welcomed. Thank you Chris for turning my disappointed face into a smile. Shakeenah More

Excellent Customer Service I had my car in for service recently and just wanted to let someone know that Chris Lee went out of his way to accommodate my schedule - outstanding c I had my car in for service recently and just wanted to let someone know that Chris Lee went out of his way to accommodate my schedule - outstanding customer service! More

Thank you! Working with Joey Davis was a pleasure. He went above and beyond to make sure we received excellent customer service. Will definitely be a customer Working with Joey Davis was a pleasure. He went above and beyond to make sure we received excellent customer service. Will definitely be a customer for years to come. More

Warranty service Thorough explanation of work to be done and associated costs. Loaner service quite convenient. Joey was quite knowledgeable and explained the work in Thorough explanation of work to be done and associated costs. Loaner service quite convenient. Joey was quite knowledgeable and explained the work in terms that I could understand. More

Top notch service “Matthew Hunter continues to go beyond the call of duty to provide personal and exemplary service. He gives my car the care as if it is his own. “Matthew Hunter continues to go beyond the call of duty to provide personal and exemplary service. He gives my car the care as if it is his own. More

Service call Matthew one of the service reps is exceptional. He is kind, polite and just nice It's a pleasure to work with this dealer as well Everyone one is ve Matthew one of the service reps is exceptional. He is kind, polite and just nice It's a pleasure to work with this dealer as well Everyone one is very nice Thanks Matthew More

Service Dept I was very impressed with my service technician. He was very knowledge and extremely nice. I love the added car wash services. I will be definitely re I was very impressed with my service technician. He was very knowledge and extremely nice. I love the added car wash services. I will be definitely returning for all my future service needs. More

Chris Lee, Service Advisor If at Jim Ellis Audi visit Chris Lee for your service management needs. Outstanding professionalism, courteous and efficient. He promised the car in t If at Jim Ellis Audi visit Chris Lee for your service management needs. Outstanding professionalism, courteous and efficient. He promised the car in two hours and delivered it in just over an hour. Great job. More

Service just as exceptional as our buying experience Sometimes when you purchase a great vehicle, the "honeymoon period" comes to an end when you bring your car in for its first service. This was not the Sometimes when you purchase a great vehicle, the "honeymoon period" comes to an end when you bring your car in for its first service. This was not the case at Jim Ellis Audi of Atlanta. Steve Stewart came out immediately upon my arrival in the service bay to help check in the car. He was very personable and made me feel like my business was just as important to the dealership as they day we purchased the car. After checking in the car, he took the time to show me to the area I could grab some coffee. Best facility by far if you choose to wait while your car is being worked on. Waiting for the car in the quattro cafe was the perfect way to spend my time. Car was ready a half hour before expected. Thanks to people like Steve Stewart in service, and Marlene Topping in sales, we will undoubtably be loyal Jim Ellis Audi customers for life. More

Super Helpful, Definitely 5 Star Worthy!!! I was recently in a situation where I needed some advise from an honest and reliable professional. Luckily for me, I decided to go to Jim Ellis Audi I was recently in a situation where I needed some advise from an honest and reliable professional. Luckily for me, I decided to go to Jim Ellis Audi for some help. This email is to say thank you to the crew at the front desk, with an special mention to Mr. Jerry Kimbrough for taking his time to listen and his expertise, Mr. Glenn Hailey for his willingness to help and availability, and also to the sweet receptionist, Alex. Again, thank you very much for going the extra mile and making a difference. This is an example of what makes a successful business More