Audi Atlanta - Service Center

Best dealership I have experienced I have been doing business with Audi Atlanta for over 10 years and have found that from the top down this is an extremely well run dealership. From Tr I have been doing business with Audi Atlanta for over 10 years and have found that from the top down this is an extremely well run dealership. From Tracy the GM to Chris Lee my service writer the customer service and personal service is like none I have ever known in the auto industry. This dealership is the main reason I have purchased Audi products over the past 10 years. More

Audi Service Department Chris Lee has taken good care of me and my four Audi's. Chris Lee is very helpful and very accommodating. This dealership has been great to deal with. Chris Lee has taken good care of me and my four Audi's. Chris Lee is very helpful and very accommodating. This dealership has been great to deal with. Bryan More

Exemplary Customer Service My service consultant (Dave Campbell) was extremely pleasant while assisting with having my S5 serviced. I only wish I could be greeted like that ever My service consultant (Dave Campbell) was extremely pleasant while assisting with having my S5 serviced. I only wish I could be greeted like that everyday! More

Audi Atlanta Sets the Standard for ALL GA Audi Dealers Consultant Comment Chris Lee in Customer Service and Garret Gilmore in Service/Tech were OUTSTANDING ! Facility Comment Both Chis in Service Consultant Comment Chris Lee in Customer Service and Garret Gilmore in Service/Tech were OUTSTANDING ! Facility Comment Both Chis in Service and Garrett as the Technician were superior service and technician employees. Also Chris was very kind to offer me a free lunch from the upstairs lunch bar in the Peachtree Blvd Audi building. Very good food by the way, again very impressed! Transport Comments Chris Lee as a Service Representative is very professional, friendly, attentive to customer needs and responsible. He is the best customer service representative I have experienced at Audi in 17 years of being an Audi Customer. Garret Gilmore is the Audi Technician that serviced my car. He is another true professional. He met with me before he serviced my car for the first time, and I confirmed not only what was important about my new car but that he would take care of it like it was his own. Garret is the most conscientious, considerate, friendly, Audi Tech I have ever worked with from Audi. I will also note that I have used Audi services at other Georgia Audi locations and never had a consistent positive experience. The Peachtree Blvd Audi location I went to in Atlanta GA is the most pleasant, friendly, customer oriented, professional group of Audi staff I have ever experienced. I was so surprised by the high and consistent level of customer attention that I thought I was in a different state and not an Audi location. Seriously, I swear I am not exaggerating when I tell you my past experience with Audi service (prior to this Peachtree Blvd location) has been nothing but consistently horrible beyond any level of acceptable minimal service for any industry. The Peachtree Blvd location treated me like a truly valued customer, like a family member, and it was an experience I will tell all my friends who seek an Audi to go back to just them. Note Audi Corporate - your other GA Audi locations are a disaster when it comes to service (damage to my car, arrogant unprofessional attitudes, irresponsible management, etc. etc). The Peachtree Blvd location sets the bar for the high level of service all Audi locations need to achieve - very impressed and very pleased with Audi Service but only because of this Peachtree Blvd location and Chris and Garrett. Quality Comment - bottom-line - Garrett the Tech is the ONLY technician I will ever use for my new Audi, because of his attention to detail and high level of care in servicing my car. More

Why I love Jim Ellis Audi Dave Campbell was exceptional. He called with any updates once he had them and provided me with all the details I needed in order to make an informed Dave Campbell was exceptional. He called with any updates once he had them and provided me with all the details I needed in order to make an informed decision about my vehicle repairs. He went above and beyond in his customer service to me and exceeded all my expectations from a service and delivery perspective. People like him are the reason I love being a part of the Jim Ellis Audi family! More

I love getting my car serviced Matthew Hunter was my service consultant. He was my service consultant the first time I brought my car in for service & I enjoyed his service so muc Matthew Hunter was my service consultant. He was my service consultant the first time I brought my car in for service & I enjoyed his service so much that I requested him for this last visit. The facilities are so nice, as are the people who work there. I truly enjoyed the lunch that I had in the Quattro Cafe. That was a really nice & unexpected treat, which I truly appreciated. Everyone was so friendly & helpful. The check-in process was fast & easy as well. All I can say is when it's time to bring my car in for service, I actually look forward to it. More

Great service Matt has excellent customer service. He took great care of me. Very knowledgable and courteous. Explained everything in detail and made sure every thi Matt has excellent customer service. He took great care of me. Very knowledgable and courteous. Explained everything in detail and made sure every thing was done right. Even got my vehicle washed. More

Steve is my guy at Jim Ellis Audi! Steve Stewart is my guy and he does great! He knows about my Audi RS4 and he and his technicians serve me well with routine maintenance and repair. Steve Stewart is my guy and he does great! He knows about my Audi RS4 and he and his technicians serve me well with routine maintenance and repair. More

Kudos to Jim Ellis Audi Atlanta and my service guy Steve This is a beautiful Audi dealership in every respect. Polite, prompt, friendly, respectful, efficient. I love going to Audi. They always return my Au This is a beautiful Audi dealership in every respect. Polite, prompt, friendly, respectful, efficient. I love going to Audi. They always return my Audi washed and shined! My husband and I have sent many friends to Audi who have purchased cars, based on our help and recommendations. I LOVE MY AUDIs, both of them! The cars are superb and the staff are phenomenal. They know their product and are proud to represent Audi. My service guy Steve is tops. And besides being superb, they liked my dog! More