Audi Atlanta - Service Center

I bought an Audi Q5 after being loyal to Mercedes. I researched and it had great reviews. Albeit, have had issues and have not been a happy Audi customer. That changed a bit when I had to visit this d I researched and it had great reviews. Albeit, have had issues and have not been a happy Audi customer. That changed a bit when I had to visit this dealership as my oil light came on..even after its recent oil change? KC was outstanding in service. I was mad that I had to drive all the way out there from Buckhead after this car having so many issues and had been in the North point store since I purchased. I Purchased the Audi care but the problem is, even if all covered I don’t have time to have it in the shop for weeks and months on end? I said I would never buy another Audi but starting with KC who was amazing as well as Brook who graciously greeted me…I voiced my frustration and he immediately put Brian on me. He called immediately and had Chris also help and they went beyond the call of duty to show me sedans. Couldn’t go back out there right now with holiday so Chris brought to me. That’s service: didn’t love the car albeit is exactly what I am looking for.. So in a word, this experience along with Brian facilitating the search, I will probably give Audi another chance! He/They are exceptional! And I have been in sales my whole career! Would hire all 3 in a second! But not rude…just again saved an unhappy customer. More

Nelofar! Above & beyond. She listened then used her mad skills. Ended up needing a mobile tech which was also a great experience Above & beyond. She listened then used her mad skills. Ended up needing a mobile tech which was also a great experience More

Brian and his assistant, Chris, provided the smoothest and most comfortable car-buying experienced I have had. They took the time to understand my needs and helped craft a deal that was right for me. and most comfortable car-buying experienced I have had. They took the time to understand my needs and helped craft a deal that was right for me. More

Great service and attentiveness at Audi Atlanta by Oscar Leguizamo! He’s my go to service advisor. Whether it be standard maintenance or an issue that needs diagnosing, he’ll take care of the customer. Leguizamo! He’s my go to service advisor. Whether it be standard maintenance or an issue that needs diagnosing, he’ll take care of the customer. More

This dealership is always super clean and everyone I encounter is so helpful.I trust their expertise when I come in for service encounter is so helpful.I trust their expertise when I come in for service More

Service department seems to be very efficient. I walked in with a wheel issue . Was welcomed by Oscar . Within minutes Oscar had his tools at my vehicle and the problem was solved. Thanks Audi Th I walked in with a wheel issue . Was welcomed by Oscar . Within minutes Oscar had his tools at my vehicle and the problem was solved. Thanks Audi Thanks Oscar A++++ More

Oscar Leguizamo of Audi Atlanta is a 5-star expert. He always makes sure I feel my car is going to be taken care of. With me being someone who is always on the go, he also always communicates to me an He always makes sure I feel my car is going to be taken care of. With me being someone who is always on the go, he also always communicates to me an accurate wait time More

This dealership is lucky to have Oscar Leguizamo as a service advisor. 5 stars for Oscar! service advisor. 5 stars for Oscar! More

My 2018 A4 needed a repair to the water pump. I met with service advisor Oscar Leguizamo on a Friday and Friday was spent doing diagnostics. I was told the repair would have to be completed on Mo I met with service advisor Oscar Leguizamo on a Friday and Friday was spent doing diagnostics. I was told the repair would have to be completed on Monday due to the lack of a specific technician on Saturday. Surprisingly I received a call from Oscar on Saturday afternoon informing me the technician arranged to come in and complete the repair early. This was very much going above and beyond. Thank you to Oscar and the staff at Audi Atlanta! More

Excellent Employee: Mr. Oscar Hi, My name is Dorothy, I am one of your regular customers, to have my Audi Serviced. I would like to express the EXCELLENT CUSTOMER SERVICE Oscar Hi, My name is Dorothy, I am one of your regular customers, to have my Audi Serviced. I would like to express the EXCELLENT CUSTOMER SERVICE & PROFESSIONAL, Mr. Oscar ALWAYS provides. He keep me informed when my next & each service is due, this I appreciate. If I need something ordered, he orders it without any delay. I could go on and on. I would like you all to know Mr Oscar has Great/ Excellent Customer Service. Thank You Mr. Oscar for helping me to keep my car, with updated service. Thank You, Dorothy More