Audi Atlanta - Service Center

Pleasantly surprised Having had several fair and poor experiences with dealership service departments in the past, I was pleasantly surprised with Audi Atlanta. The build Having had several fair and poor experiences with dealership service departments in the past, I was pleasantly surprised with Audi Atlanta. The building was clean, the service drive had space available for me to pull in my car, I was greeted immediately, everything was explained in sufficient detail, the quote for additional work matched what I paid, my car was ready within the time period provided and there was plenty of space for me to work while I waited. David made it easy and I plan to request him for future visits. Although I didn't order anything, the cafe was a nice option to have available. More

Excellent service The visit to the Audi Atlanta was outstanding. I was quickly taken care of and handled professionally. I highly recommend this dealership and service The visit to the Audi Atlanta was outstanding. I was quickly taken care of and handled professionally. I highly recommend this dealership and service department to everyone More

First Rate Service Outstanding service. They got me an appointment on virtually no notice (with a loaner car) when my car was having trouble. Fixed everything quickly an Outstanding service. They got me an appointment on virtually no notice (with a loaner car) when my car was having trouble. Fixed everything quickly and handled my warranty claim for me. Dropping my car off, getting the loaner, and picking my car back up took a total of about 10 minutes, maybe less. More

25000 mile check Chris is the best. Efficient. Customer service. Knowledgeable very friendly and cordial. He definitely knows his product. He does what he says he will Chris is the best. Efficient. Customer service. Knowledgeable very friendly and cordial. He definitely knows his product. He does what he says he will do More

Easiest recall appointment, ever I received a letter in the mail informing of a recall, immediately called Audi Atlanta and they scheduled an appointment for within 18hrs. Arrived at I received a letter in the mail informing of a recall, immediately called Audi Atlanta and they scheduled an appointment for within 18hrs. Arrived at the appointment and was in and out within 75mins—recall resolved, courtesy multipoint inspection, and car wash completed. I very much value efficiency, so I was impressed my first experience by my first experience with David C. (Service advisor) and dealership, overall. I’ll be returning for my future service needs. More

Outstanding service rep Dave Campbell is absolutely one of the best service representatives. This is who you want to be the face of your dealership. I would highly recommen Dave Campbell is absolutely one of the best service representatives. This is who you want to be the face of your dealership. I would highly recommend More

Audi Peachtree has the Best Service!!!! The service was so incredible! I was able to drop off my car early and Kyle was super helpful. He was very polite and took such great care of me and m The service was so incredible! I was able to drop off my car early and Kyle was super helpful. He was very polite and took such great care of me and my car. I will always bring my car to Audi on Peachtree, I’ve yet to have a bad experience. More

great, as awlays Jim Ellis Audi service department was great, as always. I brought my car in, because it needed new tires and break pads...and it's 35K tune -up.. I di Jim Ellis Audi service department was great, as always. I brought my car in, because it needed new tires and break pads...and it's 35K tune -up.. I didn't need a replacement car for a day (they offered). Instead, the dealership offered a Lyft ride back to my home, and also arrange for pick-up with Lyft when the car was ready. On top of it all, they cleaned and washed my car. This is my 4th Audi that I purchased from this Jim Ellis dealership, and with customer service like this, I will never look anywhere else. More

Great expirence, the service and repairs were done fast The service and repairs were done in less than 2 hours, the booking experice was really good, I had an issue with the car and they were able to book m The service and repairs were done in less than 2 hours, the booking experice was really good, I had an issue with the car and they were able to book me in next day first time in the morning!. Really good customer experice, During the booking process and when they were doing the service, Chris Lee keep me informed and solved any question that I had. More

Service Great service, everything was ready to go as soon as I pulled in. Chris was very friendly. Same great service when I picked the car up. In and out i Great service, everything was ready to go as soon as I pulled in. Chris was very friendly. Same great service when I picked the car up. In and out in less than 20 min. More