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Audi Atlanta
Atlanta, GA
2,639 Reviews
Since 1983 Audi Atlanta has been a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Audi Atlanta provides the largest inventory of new and pre-owned luxury vehicles in the area with a client base that spans across the nation. Audi Atlanta is an Audi Magna Society Elite dealership and has been selected for the Audi Magna Society award 19 times, with 2023 being the 18th consecutive year awarded. With a concierge service available to all customers, Audi Atlanta is dedicated to providing convenience to clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,639 reviews
October 02, 2023
Personal and warm treatment! Julian helped me find the vehicle that suits my character and budget. I will definitely do more business with him in the future. Julian helped me find the vehicle that suits my character and budget. I will definitely do more business with him in the future. More
by Jacob
Employees Worked With
Daniel Mac, Julian Mesika
October 02, 2023
Julian is an outstanding salesman at Audi Atlanta. He knows how to get the job done without the stress at most dealerships. He is not happy until you as the customer are 100% satisfied. He follows thr He knows how to get the job done without the stress at most dealerships. He is not happy until you as the customer are 100% satisfied. He follows through on all commitments and delivers a seamless transaction to the finish line. A++ for Julian More
by Steve
October 02, 2023
Brian and his assistant, Chris, provided the smoothest and most comfortable car-buying experienced I have had. They took the time to understand my needs and helped craft a deal that was right for me. and most comfortable car-buying experienced I have had. They took the time to understand my needs and helped craft a deal that was right for me. More
by Scott Thomas
October 01, 2023
Helpful from the moment I walked in and patiently helped me find the car I wanted. Colin Patrick and Audi Atlanta were easy to work with and very professional. Loving my new Audi! me find the car I wanted. Colin Patrick and Audi Atlanta were easy to work with and very professional. Loving my new Audi! More
by Joshua Slusarz
Employees Worked With
Daniel Mac, Colin Patrick
September 30, 2023
Casey was extremely insightful and knowledgeable. I’ve been researching the Q8 for some time and if there was anything I wasn’t familiar with , Casey provided honest and professional insight to my wi I’ve been researching the Q8 for some time and if there was anything I wasn’t familiar with , Casey provided honest and professional insight to my wife and I. She kept my wife intentionally included in the conversation as we discussed specifics so that she could ensure that both our needs we being met. I recommend asking for Casey should you be in the market for an Audi. More
by jayjackson
Employees Worked With
Casey Graber
September 29, 2023
Brian was extremely responsive throughout the entire process as I was weighing the decision if a lease buyout vs new lease. He gave me all the information I needed to make an informed decision and gave process as I was weighing the decision if a lease buyout vs new lease. He gave me all the information I needed to make an informed decision and gave me the space and time to make that decision which I appreciated. I’d highly recommend Brian for your next Audi buying experience. More
by rhfannon
September 29, 2023
Brian and his team were very responsive, communicated clearly, and made the buying process quick and easy. I appreciate the professionalism and the efficiency! clearly, and made the buying process quick and easy. I appreciate the professionalism and the efficiency! More
by tara.vaughn
September 28, 2023
The dealership is excellent in all respects. Whatever problems I’ve had were solved quickly to my satisfaction. All employees are pleasant, eager to please, and know what they’re doing. That’ Whatever problems I’ve had were solved quickly to my satisfaction. All employees are pleasant, eager to please, and know what they’re doing. That’s why I’m buying another Audi! More
by hccox48
September 28, 2023
If you plan on buying a car from Audi Atlanta and paying cash for it, you may want to think again. You will have a very difficult time getting a title. I purchased a used car from Audi Atlanta on 9/16 cash for it, you may want to think again. You will have a very difficult time getting a title. I purchased a used car from Audi Atlanta on 9/16/23. Prior to purchase, I made sure with my salesperson that the title was in house and available if I came down to purchase. I was told it was and that my salesperson physically saw the title. Prior to coming down, a FI person (Mike P) convinced me to finance it because they would get a kickback from the bank. I told him that I would, but only if there was no limits on loan payments required prior to paying off (there usually is). He informed me there was not. The next day they overnighted me a bunch of paperwork that was blank that he wanted me to sign. I told them I would not sign them, along with some forms that were not even needed. The next day a FI manager called me and we talked about it. He told me that I would have to keep the loan 4-6 months in order for them to get the 1% incentive. So we went back to purchasing with cash. I proceeded to go down to Atlanta to purchase the car. I would like to add that prior to the sale, they returned my calls promptly and answered all my questions . My salesperson would return a call or text. When I got to Atlanta to purchase the car the title was not available. I was told there was nobody in accounting on the weekend and Pete K said he would overnight the title on Monday. This probably should have been a red flag, but I trusted this dealership. Pete followed up first of the week and told me that company policy is that they hold the title for 10 days when paying by cashier’s check. 10 days was the 26th. Then I was told 10 BUSINESS days. Today (9/29) is 10 days. The check was verified PAID on 9/20 by Wells Fargo. It turns out the car is very uncomfortable for me to drive. I requested if they could get me the title prior to 9/29 so that I could trade it on a new car. I lost incentives because they failed to get the title to me. I tried to get my title before posting this review, but the GM is claiming it is company policy to hold the title for 10 days from the day it clears the issuing bank. So now they say they will release on Oct 4th. Under Georgia Code 40-2-32(a), it gives the dealer 30 days to successfully provide a title. But I was informed that is only applies when they are the ones submitting the title. I paid cash, they did not collect sales tax or title fees. Therefore they are required to provide title within 48 hours of verified payment. The GM is trying to get me to believe the their bank holds cashiers checks for 10 days before releasing the funds. No bank does this. A VERIFIED cashiers check is paid immediately upon it being presented to the issuing bank. That is why it is a cashiers check, not a personal check. I can not recommend this dealership to anyone. In my experience, they can not be taken at their word. Three dealership employees told me I would get the title right away or the next business day because the accounting office was closed on Saturday. The GM says company policy says all checks are held 10 days from day they are submitted for payment. Only problem is, it appears no other employees are aware of this policy. So legally, I was not made aware of it, so it can not apply. I would never have bought the car if I knew I would not be getting title. If you paid cash for a car, would you leave without the title? I will say the Pete K has been trying to help me get the title from day one. He should be the GM. He knows how to work with customers to get things done. More
by greggagnon
Employees Worked With
Mike Pham, Gerry Martel, Pete Kusminsky, Tony Zrnic
