Audi Atlanta

Great Experience - Chris (Porsche) and Joey (Audi) Morea Mr. Ellis, I reside in Nashville, TN. I am a car guy and unfortunately trade them more often than I should. Good for you, bad for me : - ). A few Mr. Ellis, I reside in Nashville, TN. I am a car guy and unfortunately trade them more often than I should. Good for you, bad for me : - ). A few months ago, I had the pleasure to deal with your automotive group for the first time. I was trading in my Panamera and was looking for a S7. I reached out to your group not knowing what to expect and was over overjoyed by my experience. Joey dealt with me in a most professional, fair, and respectful way and made me feel like a trusted customer which resulted in a very smooth transaction and experience. I say these things as someone who has probably traded and bought close to 20 vehicles in the last 7 to 8 years. So, what I tell you is based on true experience and comparable transactions. Recently, I decided to trade the S7 and get a Boxster. I decided to reach out to your automotive group again in hopes that your folks would replicate the experience one more time. Well, I was thrilled by the experience yet again. Joey facilitated the process by introducing me to his brother Chris on the Porsche side and the two worked together in a seamless and coordinated way to make me feel like that I truly was dealing with ONE company who cared equally about customer experience and outcome. Communication was excellent and Chris’s guidance helped me upgrade to a “S” model. They not only took the steps to facilitate the deal, they went out of their way creatively to deliver the car before the end of last week. Michelle, who is an assistant to Chris, agreed to hop in the Porsche and make the drive at the last minute to deliver the car and pick my Audi. She was professional, competent, and very pleasant to deal with. it is Chris’s business interactions and his professional skills that make him valuable and number one sales person I apologize for the lengthy email but it is important that we as customers take a moment to compliment when we see something extraordinary in a world that is full of ordinary experiences. Especially in your industry, it is not easy to create and maintain a culture of “make it happen” for the customer. As an executive of a large healthcare company, I tell you that you should be proud of the organization you have built and people you have entrusted. Chris and Joey embody the spirit of your organization and build brand value for your organization. I will definitely be coming back. Best regards. More

Never was recognized I drove to Jim Ellis Audi today to look at a A5 Convertible which I saw on their website. I walked around the lot and then walked inside to use the re I drove to Jim Ellis Audi today to look at a A5 Convertible which I saw on their website. I walked around the lot and then walked inside to use the restroom. I walked by 8 cubicles with sales personnel in each one. I also walked by the offices of sales manager and others and was never recognized. After leaving the restroom, I walked around inside for a few minutes and then went out into the lot and stayed at least 20 minutes looking at different Audis. After at least 40 minutes on the premises without being acknowledged, I decided to take my business elsewhere. More

Jim Ellis Audi of Atlanta is one of the best dealers on the block! Gunter Reichert was one of the friendliest salesman I had ever met, and I would highly reccomend him for any occasion, wether it is servic the block! Gunter Reichert was one of the friendliest salesman I had ever met, and I would highly reccomend him for any occasion, wether it is servicing or or buying a car, he will set you up with a spectacular deal on any car just like he did with me and my Lexus ES330! The 330 was a great caar, but a little out of my budget, but Gunter and the rest of the spectacular sales team set me up with an amazingly affordable deal, and the car runs great to date! Financing for my car was a piece of cake! Thank you Jim Ellis Audi! More

Early Pickett was excellent, we went to check out an Audi A6 Avante we had found online, 130 miles away from our home, and from a to z of this transaction with Early we experienced his unchanging pleasantnes A6 Avante we had found online, 130 miles away from our home, and from a to z of this transaction with Early we experienced his unchanging pleasantness! Unusual for car sales to say the least, but thanks to his diligence we left there VERY happy! Thanks much Early, you made our day! More

This was my first time buying a vehicle from a luxury car dealership and the difference in quality and customer service was much higher than all other dealerships that I've been to. Rick was very helpful thr dealership and the difference in quality and customer service was much higher than all other dealerships that I've been to. Rick was very helpful throughout my car buying experience. He was courteous and kept me well-informed while it was getting serviced and detailed. Patrick finished up the paperwork on the vehicle and helped my wife and I through it. He was very polite and professional. I would definately recommend this dealership to others and I will probably be a returning customer for when my wife decides to get her new car. Thank you! More

Great experience. Love my car, service was easy and got a great deal. Quick in and out and I really love my Q7. Thanks Jim Ellis great deal. Quick in and out and I really love my Q7. Thanks Jim Ellis More

I had high expectations of the Audi brand, but Gerry Martel surpassed them all. Gerry handled the entire process of my new Audi purchase with world class service. He is very knowledgeable and explained Martel surpassed them all. Gerry handled the entire process of my new Audi purchase with world class service. He is very knowledgeable and explained all the features of the Q5, was very attentive and responsive, and most importantly I never felt rushed. I had originally planned on having my future maintenance done at a dealership closer to my home. Gerry explained the benefits and convenience of having my car serviced at your dealership, and now I plan to schedule my future service appointments at Jim Ellis Audi. Gerry also helped me program my car when I came to the dealership to pick it up. I appreciate his time and attention to detail. This was the most pleasurable car-buying experience and I look forward to referring business to him. Donna Joyner More

sales dept. told me they would put on some mud guard but time to do it they lied and said they never said such thing . never buy a a car from this dealer .the car cost me $60000.00 a q7 2013.,the mud guards time to do it they lied and said they never said such thing . never buy a a car from this dealer .the car cost me $60000.00 a q7 2013.,the mud guards was $300.00 is not the money but they lied. jay More

Although we haven't purchased yet, Jeremy helped us and answered all questions. Based on our experience made us want to buy from this dealership. and answered all questions. Based on our experience made us want to buy from this dealership. More