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Audi Atlanta
Atlanta, GA
2,649 Reviews
Since 1983 Audi Atlanta has been a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Audi Atlanta provides the largest inventory of new and pre-owned luxury vehicles in the area with a client base that spans across the nation. Audi Atlanta is an Audi Magna Society Elite dealership and has been selected for the Audi Magna Society award 19 times, with 2023 being the 18th consecutive year awarded. With a concierge service available to all customers, Audi Atlanta is dedicated to providing convenience to clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,649 reviews
May 08, 2014
Never was recognized I drove to Jim Ellis Audi today to look at a A5 Convertible which I saw on their website. I walked around the lot and then walked inside to use the re I drove to Jim Ellis Audi today to look at a A5 Convertible which I saw on their website. I walked around the lot and then walked inside to use the restroom. I walked by 8 cubicles with sales personnel in each one. I also walked by the offices of sales manager and others and was never recognized. After leaving the restroom, I walked around inside for a few minutes and then went out into the lot and stayed at least 20 minutes looking at different Audis. After at least 40 minutes on the premises without being acknowledged, I decided to take my business elsewhere. More
by tboy58
Employees Worked With
No one would help me
April 02, 2014
Jim Ellis Audi of Atlanta is one of the best dealers on the block! Gunter Reichert was one of the friendliest salesman I had ever met, and I would highly reccomend him for any occasion, wether it is servic the block! Gunter Reichert was one of the friendliest salesman I had ever met, and I would highly reccomend him for any occasion, wether it is servicing or or buying a car, he will set you up with a spectacular deal on any car just like he did with me and my Lexus ES330! The 330 was a great caar, but a little out of my budget, but Gunter and the rest of the spectacular sales team set me up with an amazingly affordable deal, and the car runs great to date! Financing for my car was a piece of cake! Thank you Jim Ellis Audi! More
by Annonymus
Employees Worked With
August 05, 2013
Early Pickett was excellent, we went to check out an Audi A6 Avante we had found online, 130 miles away from our home, and from a to z of this transaction with Early we experienced his unchanging pleasantnes A6 Avante we had found online, 130 miles away from our home, and from a to z of this transaction with Early we experienced his unchanging pleasantness! Unusual for car sales to say the least, but thanks to his diligence we left there VERY happy! Thanks much Early, you made our day! More
by Noele1974
Employees Worked With
Early Pickett
June 13, 2013
This was my first time buying a vehicle from a luxury car dealership and the difference in quality and customer service was much higher than all other dealerships that I've been to. Rick was very helpful thr dealership and the difference in quality and customer service was much higher than all other dealerships that I've been to. Rick was very helpful throughout my car buying experience. He was courteous and kept me well-informed while it was getting serviced and detailed. Patrick finished up the paperwork on the vehicle and helped my wife and I through it. He was very polite and professional. I would definately recommend this dealership to others and I will probably be a returning customer for when my wife decides to get her new car. Thank you! More
by mjfeagan
Employees Worked With
May 29, 2013
I had high expectations of the Audi brand, but Gerry Martel surpassed them all. Gerry handled the entire process of my new Audi purchase with world class service. He is very knowledgeable and explained Martel surpassed them all. Gerry handled the entire process of my new Audi purchase with world class service. He is very knowledgeable and explained all the features of the Q5, was very attentive and responsive, and most importantly I never felt rushed. I had originally planned on having my future maintenance done at a dealership closer to my home. Gerry explained the benefits and convenience of having my car serviced at your dealership, and now I plan to schedule my future service appointments at Jim Ellis Audi. Gerry also helped me program my car when I came to the dealership to pick it up. I appreciate his time and attention to detail. This was the most pleasurable car-buying experience and I look forward to referring business to him. Donna Joyner More
by djoyner
Employees Worked With
Gerry Martel
May 06, 2013
Walked into Jim Ellis Audi dealership to take a look at the car they had listed on their website. They still had it in the inventory so I took it for the test drive. I liked the car and told them that I wa the car they had listed on their website. They still had it in the inventory so I took it for the test drive. I liked the car and told them that I want to trade my car and that I had to go back to work but for them to work on the numbers, send it back to me and I'll get back to them. I get the email at 3:10pm, I spoke to Chris at 3:31pm and told him that I will proceed with the credit application. At 3:35pm I get the email from Chris with the link for credit app. Took me 15-20 minutes to fill it out and Chris told me that they will have the numbers in an hour. I get a call from Chris at 4:48pm asking to come in put the deposit because some else is interested in the car and wants to buy it, I asked him for the numbers and told him that I can tell him over the phone if I agree to the numbers and then come in and pick up the car. At 5:30pm Chris called me back again and told me that his manager (Masud Wiggins) is really pushing him because someone else wants to buy the car and that I need to put the deposit, I told him that I don't understand what's the issue, they just need to give me the numbers and I will do it, I asked to speak to the manager but he said that he was on the phone and that he will call me back, which of course never happened, typical sales move and I wouldn't expect more from this terrible dealership anyway. So I get in my car and start driving to the dealership, Chris called me as I was pulling in,(5:53pm). I walk in and he told me the manager will come and talk to me, I'm sitting there for 5 minutes and nothing is happening, I stand up and go by the office, asked Chris to come out and asked him what's going on. He told me that the car is probably sold, I told him that I don't need to talk to the manager but need to know if it's sold or not, he goes back in check with Masud Wiggins (all this time I'm standing in front of manager's office that has glass window and he can see me but does not want to come out) and comes out telling me that the car is sold, I was so angry that I just turned around and walked out without saying anything. This is the worst dealership ever, please avoid it if you can and especially Masud Wiggins and his useless sales tactics. More
by neverfollow-rs4
May 04, 2013
sales dept. told me they would put on some mud guard but time to do it they lied and said they never said such thing . never buy a a car from this dealer .the car cost me $60000.00 a q7 2013.,the mud guards time to do it they lied and said they never said such thing . never buy a a car from this dealer .the car cost me $60000.00 a q7 2013.,the mud guards was $300.00 is not the money but they lied. jay More
by jayanti1960
Employees Worked With
massod
April 30, 2013
Although we haven't purchased yet, Jeremy helped us and answered all questions. Based on our experience made us want to buy from this dealership. and answered all questions. Based on our experience made us want to buy from this dealership. More
by FutureA6
Employees Worked With
Jeremy McLean
April 24, 2013
Due to a communication error, we were unable to test drive a vehicle at the scheduled time. However, Rick went above and beyond to assist us and rectify the situation even though we were interested in o drive a vehicle at the scheduled time. However, Rick went above and beyond to assist us and rectify the situation even though we were interested in one of the least expensive cars on the lot. He was more than kind, understanding and professional. I would recommend Rick to anyone considering purchasing a vehicle from Jim Ellis Audi. We would not hesitate to purchase a car from this dealer, and specifically from Rick, in the future. More
by Dolphinista
