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Audi Atlanta

Atlanta, GA

5.0
2,635 Reviews
Since 1983 Audi Atlanta has been a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Audi Atlanta provides the largest inventory of new and pre-owned luxury vehicles in the area with a client base that spans across the nation. Audi Atlanta is an Audi Magna Society Elite dealership and has been selected for the Audi Magna Society award 19 times, with 2023 being the 18th consecutive year awarded. With a concierge service available to all customers, Audi Atlanta is dedicated to providing convenience to clients.
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5805 Peachtree Blvd.

Atlanta, GA

30341

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Showing 2,635 reviews

May 31, 2013

Great experience. Love my car, service was easy and got a great deal. Quick in and out and I really love my Q7. Thanks Jim Ellis More

by TLCreconman
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy, Jeremy McLean
May 29, 2013

I had high expectations of the Audi brand, but Gerry Martel surpassed them all. Gerry handled the entire process of my new Audi purchase with world class service. He is very knowledgeable and explained More

by djoyner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Martel
May 06, 2013

Walked into Jim Ellis Audi dealership to take a look at the car they had listed on their website. They still had it in the inventory so I took it for the test drive. I liked the car and told them that I wa More

by neverfollow-rs4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 31, 2013 -

Audi Atlanta responded

Neverfollow-rs4, Thank you for your feedback. We can certainly understand your frustration. The car you were considering was somewhat unique and did capture attention from multiple prospective buyers. At the time you left our showroom, we had not agreed to numbers and to that end, we did not secure a deposit or a signed bill of sale. Just after you left the showroom, another client arrived to see and potentially purchase the same vehicle. It is our policy to hold a vehicle only with a deposit and signed agreement. Please consider that it would not be fair for us to tell the client on the showroom floor that we could not sell them a vehicle because another buyer also seemed very, very interested. We do our best to treat every customer fairly. There are times when multiple customers want the same car at the same time and it is almost impossible to make everyone happy. This is not a sales tactic. In this instance, the 2006 A8 with very low miles will be difficult to replace, however, we stand by our offer to try to find a similar vehicle for you.

Jun 02, 2013 -

neverfollow-rs4 responded

Response to Jim Ellis Audi of Atlanta Copy and pasting the same message that you sent me will not change my mind, as I stated in the message that I sent you which I pasted below. Honestly I would rather walk than ever buy a car from your dealership. I Erica, when I walked into the dealership I test drove the car and told Chris to get the numbers for my car and email it to me. I live about 15 minutes away so I got home and got the email from Chris with the numbers. I immediately called him back and told him that we are very close to the numbers and that I would like to proceed with credit application. He sent me the link for the credit application and I filled it out. At any time nothing was ever hold back by me, the process was the same as if I was at the dealership. I told Chris to run my credit and get back to me with the number and I would immediately tell him if the numbers work for me. The same would apply for the guy that came in and purchased the car, he won't say yes until you run his credit and he gets the final numbers, this is common sense. Chris called me few times and asking about deposit instead of giving me the numbers on the car, I don't see what would have be done differently if I was at the dealership. All I asked is to be given the numbers after my credit was run, that is all but that was not the case. They didn't even want to run my credit because someone was at the dealership already. and this is the part that I am angry about. I was at your dealership last year test driving B8 S4, I liked it but didn't like the one you had, I was told that one was coming within a week or so. I left all of my contact information and to call me when it comes in. I was never contacted by anyone at all. I ended buying 2013 S4 from Audi of North Atlanta. I thought about it and was willing to give your dealership another chance with the A8 and of course the dealership failed miserably.

May 04, 2013

sales dept. told me they would put on some mud guard but time to do it they lied and said they never said such thing . never buy a a car from this dealer .the car cost me $60000.00 a q7 2013.,the mud guards More

by jayanti1960
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
massod
April 30, 2013

Although we haven't purchased yet, Jeremy helped us and answered all questions. Based on our experience made us want to buy from this dealership. More

by FutureA6
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy McLean
April 24, 2013

Due to a communication error, we were unable to test drive a vehicle at the scheduled time. However, Rick went above and beyond to assist us and rectify the situation even though we were interested in o More

by Dolphinista
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 10, 2013

Everybody was very helpful and made me and my wife feel very “at home”. We have purchased/leased a number of cars from Jim Ellis over the past 15+ years, but even though it has been a few years since the l More

by morupolsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tracie Maloney, Kitty Wilmot
March 13, 2013

I truly enjoy the purchasing experience with Jim Ellis Audi. Your team does an extremely good job at customer service and it has brought me back again. Chris Ward More

by crwardsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClane, Jeremy McLean
February 06, 2013

We had a wonderful experience purchasing our vehicle at Jim Ellis with everyone involved, but especially with Neal Davis. He was very personable, polite, informative, and patient with us as we worked to na More

by lspatafora
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Davis
February 05, 2013

Your team and philosophy on the automobiles/features you choose to stock are both customer centric. Most appreciated! You know, they say, "It only costs a nickle more to go first class." The team apparently More

by taskew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy, Rachel, Tim, Jeremy McLean