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Audi Atlanta
Atlanta, GA
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Quote for repairs was way off, very expensive for routine maintenance. Oil change was $132 for a Q7 and two wiper blades replaced cost $73. They also quoted a new air conditioner compressor for $2600 and off maintenance. Oil change was $132 for a Q7 and two wiper blades replaced cost $73. They also quoted a new air conditioner compressor for $2600 and offered to charge only half as the car is 6,000 miles out of warranty for a total "half" expense of $1,300. Immediately called Jim Ellis Marietta, service department there quoted $1570 for the ENTIRE job. Do your homework as the Atlanta Service area Jim Ellis will attempt to take every dollar they can. Shared concerns with Jerry the Customer Relations manager who states that "they do pretty good" there and was surprised the air conditioner quote was off. Completely unhelpful, unsympathetic and unresponsive. Do yourself a favor and go somewhere else. More
I think that the level of customer service at the Audi Atlanta dealership is fantastic. I have a small baby and I needed to bring him in to the dealership when I recently visited to have the car battery r Atlanta dealership is fantastic. I have a small baby and I needed to bring him in to the dealership when I recently visited to have the car battery replaced. I was helped immediately and my car was serviced in a very reasonable amount of time. It was extremely helpeful to have such a nice and comfortable waiting area with water and food available. My overall experience was just great. If personal finances allow, I will always choose to purchase an Audi from Jim Ellis! Thank you! More
Patrick was awesome. I first contacted him through internet option and he was always very responsive. I told him what I was looking for including the price and down payment and he made it happen. He t internet option and he was always very responsive. I told him what I was looking for including the price and down payment and he made it happen. He told me everything about the car, offered me options and was 100% focused on me the whole time. Give the guy more than great ratings...they should be awesome ratings. I will definately refer Jim Ellis, but I'll tell them to be sure and contact Patrick. If you would like any further feedback, feel free to contact me. Also, Service Department was awesome in taking care of a small nick in the door - their service was awesome!-- Scott M. More
"I love it! And I can operate everything just fine. I may never drive anything but Audi every again in life. My husband is already trying to plot to get a S4 in 2 years. It was a great experience and I LOVE never drive anything but Audi every again in life. My husband is already trying to plot to get a S4 in 2 years. It was a great experience and I LOVE my car. Would you recommend Jim Ellis to your family and friends?....100% no question. -- Michelle Landery." More
this is my 3rd Audi from them in 3 years. Have always been very professional, honest and have taken care of me anytime I've been there. been very professional, honest and have taken care of me anytime I've been there. More
Would not replace extremely loud Turbo's under warranty. The would acknowledge that the sound was not normal, but would not do anything about it. Numerous previous problems often took up to 3 visits to cor The would acknowledge that the sound was not normal, but would not do anything about it. Numerous previous problems often took up to 3 visits to correct. More