Audi Atlanta

Audi Atlanta Sets the Standard for ALL GA Audi Dealers Consultant Comment Chris Lee in Customer Service and Garret Gilmore in Service/Tech were OUTSTANDING ! Facility Comment Both Chis in Service Consultant Comment Chris Lee in Customer Service and Garret Gilmore in Service/Tech were OUTSTANDING ! Facility Comment Both Chis in Service and Garrett as the Technician were superior service and technician employees. Also Chris was very kind to offer me a free lunch from the upstairs lunch bar in the Peachtree Blvd Audi building. Very good food by the way, again very impressed! Transport Comments Chris Lee as a Service Representative is very professional, friendly, attentive to customer needs and responsible. He is the best customer service representative I have experienced at Audi in 17 years of being an Audi Customer. Garret Gilmore is the Audi Technician that serviced my car. He is another true professional. He met with me before he serviced my car for the first time, and I confirmed not only what was important about my new car but that he would take care of it like it was his own. Garret is the most conscientious, considerate, friendly, Audi Tech I have ever worked with from Audi. I will also note that I have used Audi services at other Georgia Audi locations and never had a consistent positive experience. The Peachtree Blvd Audi location I went to in Atlanta GA is the most pleasant, friendly, customer oriented, professional group of Audi staff I have ever experienced. I was so surprised by the high and consistent level of customer attention that I thought I was in a different state and not an Audi location. Seriously, I swear I am not exaggerating when I tell you my past experience with Audi service (prior to this Peachtree Blvd location) has been nothing but consistently horrible beyond any level of acceptable minimal service for any industry. The Peachtree Blvd location treated me like a truly valued customer, like a family member, and it was an experience I will tell all my friends who seek an Audi to go back to just them. Note Audi Corporate - your other GA Audi locations are a disaster when it comes to service (damage to my car, arrogant unprofessional attitudes, irresponsible management, etc. etc). The Peachtree Blvd location sets the bar for the high level of service all Audi locations need to achieve - very impressed and very pleased with Audi Service but only because of this Peachtree Blvd location and Chris and Garrett. Quality Comment - bottom-line - Garrett the Tech is the ONLY technician I will ever use for my new Audi, because of his attention to detail and high level of care in servicing my car. More

Why I love Jim Ellis Audi Dave Campbell was exceptional. He called with any updates once he had them and provided me with all the details I needed in order to make an informed Dave Campbell was exceptional. He called with any updates once he had them and provided me with all the details I needed in order to make an informed decision about my vehicle repairs. He went above and beyond in his customer service to me and exceeded all my expectations from a service and delivery perspective. People like him are the reason I love being a part of the Jim Ellis Audi family! More

Impeccable Service The service that we received while buying our second Audi was simply incredible. You won't find a salesman that works harder than Chris. He listens to The service that we received while buying our second Audi was simply incredible. You won't find a salesman that works harder than Chris. He listens to what you want and does everything to make sure your experience is great. My wife and I felt more like long time friends than customers. The time with Finance was painless and very helpful! More

My 2017 Audi A7 Took delivery of a 2017 A7 last week, the second car I purchased from the Jim Ellis organization. Since the car had to be ordered it was a 2 plus mo Took delivery of a 2017 A7 last week, the second car I purchased from the Jim Ellis organization. Since the car had to be ordered it was a 2 plus month process. My salesperson, Audry Brazier kept my posted at each step of the production process. She was pleasant, knowledgeable and very professional throughout the purchase and delivery of my car. Since the car has quite a few features she took quite a bit of time with me to ensure that I was comfortable with the operation of each feature. A pleasure to deal with as was Lee the finance manager. More

I love getting my car serviced Matthew Hunter was my service consultant. He was my service consultant the first time I brought my car in for service & I enjoyed his service so muc Matthew Hunter was my service consultant. He was my service consultant the first time I brought my car in for service & I enjoyed his service so much that I requested him for this last visit. The facilities are so nice, as are the people who work there. I truly enjoyed the lunch that I had in the Quattro Cafe. That was a really nice & unexpected treat, which I truly appreciated. Everyone was so friendly & helpful. The check-in process was fast & easy as well. All I can say is when it's time to bring my car in for service, I actually look forward to it. More

Fantastic! Had a fantastic experience buying my daughter a car. We were trying to buy a car for her to take to college and we were short on time and had a specif Had a fantastic experience buying my daughter a car. We were trying to buy a car for her to take to college and we were short on time and had a specific budget to work with. DJ Hickson was hardworking, honest and trustworthy. He stayed late on a Friday night for us to view the car, he spoke the truth and there was no back and forth negotiation to get to the price we felt was fair. I dreaded the experience of buying a car but working with DJ was a pleasure. I will definitely call him first the next time I make a car purchase. Kim Israel More

Outstanding experience with DJ Hickson I am a returning Audi owner who just walked in off the street to inquire about a new 2016 Audi. I met and was helped by DJ Hickson. DJ was knowledge I am a returning Audi owner who just walked in off the street to inquire about a new 2016 Audi. I met and was helped by DJ Hickson. DJ was knowledgeable and extremely good at the attention to detail I was looking for. He negotiated fairly and did all the paperwork necessary leaving me with very little to do except drive home in my new car. To add to this I left my handicap sticker in the car and before I realized I had left it the sticker appeared in my mailbox. That's attention to detail!!! More

Audi of Atlanta and Johnathan Parker ROCK! We just bought a beautiful Audi A6 from Audi of Atlanta and Johnathan Parker. The experience was terrific from beginning to end. We have never had suc We just bought a beautiful Audi A6 from Audi of Atlanta and Johnathan Parker. The experience was terrific from beginning to end. We have never had such an enjoyable time buying a car. Johnathan was professional and knowledgeable and we couldn't have asked for a nicer person to deal with. More

Great service Matt has excellent customer service. He took great care of me. Very knowledgable and courteous. Explained everything in detail and made sure every thi Matt has excellent customer service. He took great care of me. Very knowledgable and courteous. Explained everything in detail and made sure every thing was done right. Even got my vehicle washed. More

Steve is my guy at Jim Ellis Audi! Steve Stewart is my guy and he does great! He knows about my Audi RS4 and he and his technicians serve me well with routine maintenance and repair. Steve Stewart is my guy and he does great! He knows about my Audi RS4 and he and his technicians serve me well with routine maintenance and repair. More