Audi Atlanta

Jim Ellis's Audi Dealership Is Top-Notch The dealership building itself boasts beautiful, clean, modern architecture and interior details. The staff is welcoming and approachable. I was helpe The dealership building itself boasts beautiful, clean, modern architecture and interior details. The staff is welcoming and approachable. I was helped through the sales process by Travis Shapira who is an outstanding customer service representative for the Audi brand. He is not only knowledgeable about the brand but he maximizes his facility with technology to bring the brand to the cutting edge of relevance. Travis created an impossible deal for me. Truly, he is a miracle worker. Travis went above and beyond, providing me not only with excellent service throughout the shopping and sales process but also with exemplary follow-through on every detail, right down to procuring floor mats for me at the last minute that I had hoped for when we were first negotiating our deal. The service team headed up by Jerry Kimbrough and Chris Lee should be called the "full-service" team in its clear investment in their customers' positive experience. Cortlin Graber was a pleasure to work with on the finance side and made that process, which can sometimes be mind-numbing, move smoothly and quickly. Thanks to all who helped me into my new Audi A3 e-tron. I am elated. More

Q7 Purchase Great and easy experience with Audi Atlanta. Chris Lastinger assisted me in looking over and explaining the different models. Chris and John Sargent ( Great and easy experience with Audi Atlanta. Chris Lastinger assisted me in looking over and explaining the different models. Chris and John Sargent (finance) were professional and efficient with the time and communication. Expect the best! More

Great service and car care Matthew is very attentive to my needs and provides me with excellent service every time I visit. He goes above and beyond with detailed information o Matthew is very attentive to my needs and provides me with excellent service every time I visit. He goes above and beyond with detailed information on car status and service requirements. Great guy. More

Excellent customer service This was the first time I used Audi Atlanta service and was very impressed with the service I received both prior and during my service appointment. This was the first time I used Audi Atlanta service and was very impressed with the service I received both prior and during my service appointment. More

Smooth ride My overall experience was very positive. From the salesperson to the finance person to the receptionist – all were very accommodating, professional a My overall experience was very positive. From the salesperson to the finance person to the receptionist – all were very accommodating, professional and ethical. I recommend this dealership to anyone wanting a painless experience. More

In All Ways Extradonary During the purchasing process, both the salesman and the financial manager demonstrated knowledge, experience, and most of all compassion. They were s During the purchasing process, both the salesman and the financial manager demonstrated knowledge, experience, and most of all compassion. They were sensitive to any challenges I may have had nd addressed them with dignity and expertise. I was impressed that they remained professional, demonstrating beneficial information about the product. These gentlemen were extraordinary in every aspect of the sale of my Audi . More

Excellent service when buying a car We called to inquire about a car. When we arrived, they had it waiting for us to drive. Ervin was very helpful and did a great job selling us the c We called to inquire about a car. When we arrived, they had it waiting for us to drive. Ervin was very helpful and did a great job selling us the car! Lee also did a great job with our paperwork and made it stress free. Overall, everyone in the dealership was very friendly and I would definitely recommend them! More

Best all around service department Can't say enough about the professional, efficient, and knowledgeable service consultants working for Jim Ellis Audi Atlanta (especially Joey), and Jo Can't say enough about the professional, efficient, and knowledgeable service consultants working for Jim Ellis Audi Atlanta (especially Joey), and Joey's patience. Have always had a pleasurable experience when bringing my Audi in for routine maintenance and repairs. Excellent customer service. Always feel welcome at Audi Atlanta. More

Great Experience with Greg Savitt We had a great experience with Greg Savitt at Audi Atlanta. He knew more about Audi than anybody else we've ever dealt with. He told us he's been se We had a great experience with Greg Savitt at Audi Atlanta. He knew more about Audi than anybody else we've ever dealt with. He told us he's been selling Audi's for 14 years so that speaks experience. More

Service department Excellent service. Chris Lee in the service department was great. I didn't have an appointment on a very busy day and Chris fit me right in without Excellent service. Chris Lee in the service department was great. I didn't have an appointment on a very busy day and Chris fit me right in without any trouble. My car was repaired just as quickly as if I'd had an appointment. More