Audi Atlanta

Excellent Sales Experience I simply want to say thanks to everyone at Audi Atlanta for making this transaction the best and for helping to make me the proud owner of a 2017 Audi I simply want to say thanks to everyone at Audi Atlanta for making this transaction the best and for helping to make me the proud owner of a 2017 Audi A4. All my future business will be done at Audi Atlanta. Lauren Robinson is the best salesperson I've ever had the honor of working with. She seemed very interested in the vehicle I wanted and worked diligently to find it for me. It was a very smooth transaction and not once did I feel frustrated. Lauren is a true star in the Jim Ellis Crown! I have purchased/leased many vehicles in my life and the final step in the finance office is the worst part. This was not the case working with Cortlin Graber. Not only was she respectful of my time but she went over every detail of the deal, explained what additional items I could purchase (Gap, etc.), and had me in and out of her office in a short amount of time. Like Lauren Robinson, Cortlin is a huge asset to the Jim Ellis family. Audi Atlanta is a stunning dealership. If you are going to purchase or lease a vehicle at Audi Atlanta please do yourself a favor and ask for Lauren Robinson and Cortlin Graber. Excellent! More

Continuous Great Service I've had my car over 2 years, and the service at this Audi Atlanta has always been stellar...especially working with Chris. Last visit was no differe I've had my car over 2 years, and the service at this Audi Atlanta has always been stellar...especially working with Chris. Last visit was no different, car came back when promised and clean. Thank you! More

Great salesman -- great dealership! One of the things I appreciated most about my experience was that the transaction did not start with haggling over the sticker price. Clearly that is One of the things I appreciated most about my experience was that the transaction did not start with haggling over the sticker price. Clearly that is not an appropriate starting point. The first offer made by the dealership was fair and reasonable. I countered with an offer and then the dealership gave me a second price and we were done. It is important for the seller not to make a big production out of the negotiations. Most intelligent and informed people, i.e. normal Audi customers, can reach a compromise quickly without grandstanding etc. The salesman was critical to my decision to purchase an Audi and at the Audi Atlanta dealership. He was exceptionally courteous, knowledgeable, very responsive to emails and phone calls and stayed on top of all details through my purchase. He listened to me, respected my level of knowledge about the Audi vehicles and quickly got me behind the wheel which is what sold me on the car. More

Excellent Service I had my 2015 A3 Quattro convertible in for its first service. The process was easy, and the staff was friendly. I will visit again. I had my 2015 A3 Quattro convertible in for its first service. The process was easy, and the staff was friendly. I will visit again. More

Great experience purchasing our Q5 We worked with DJ Hickson recently when purchasing our Audi Q5. He was able to have the car brought over from another dealership with the options and We worked with DJ Hickson recently when purchasing our Audi Q5. He was able to have the car brought over from another dealership with the options and color combination that we wanted. The price negotiation was quick, easy, and very transparent. DJ took the time to explain all the features of the vehicle including the MMI system. He also followed up and did everything he said he would do throughout the entire process and after the sale. We were quick to get through financing and everybody at the dealership was very friendly and courteous. Overall very impressed with this dealership; they really want you to have a great experience here. Can't comment on service yet but those reviews look good and we will be back to get the vehicle serviced here as well. More

Quick Service Very helpful & knowledgeable. David made sure my scheduled maintaince was less painful than the experiences I've had previously.(at other delearships Very helpful & knowledgeable. David made sure my scheduled maintaince was less painful than the experiences I've had previously.(at other delearships) I would recommend David to anyone More

Buying experience was great Leased a 2017 Q5 and Ryan Russaw was my sales rep. He was great to work with, knew everything about the car and the competitors' cars, was not pushy Leased a 2017 Q5 and Ryan Russaw was my sales rep. He was great to work with, knew everything about the car and the competitors' cars, was not pushy in any way AND worked to get me a great deal on the car. He followed up promptly and had all the paperwork ready to go so I didn't have to wait long to close the deal. The whole dealership was a positive place to be and I feel really good about my purchase (or lease). More

Fantastic staff Both Robert Turner and John Sargent were fantastic and helped me through the whole process. John especially was able to cater to my needs as a "Foreig Both Robert Turner and John Sargent were fantastic and helped me through the whole process. John especially was able to cater to my needs as a "Foreign Business Professional" and explained a lot of things to me that would probably be common knowledge for existing drivers in the US. Robert was great, professional and a very nice guy as well. More

1st Class Dealership, Highly recommend Gunter Reichert Overall excellent dealership. No hassles, no tricks. Particularly pleased with my salesperson, Gunter Reichert. Gunter Reichert was exceptionally Overall excellent dealership. No hassles, no tricks. Particularly pleased with my salesperson, Gunter Reichert. Gunter Reichert was exceptionally attentive, helpful, very thorough and followed up several times to ensure all was right with my car…Gunter was very low-key, not high-pressure. I appreciated that and it made me want to buy the car from him vs. shop around a lot of dealerships. More

Mikes your man ! Mike is a rockstar in customer service and in assisting me purchasing my Audi Q5 He was beyond helpful and alsways answered my calls and emails and Mike is a rockstar in customer service and in assisting me purchasing my Audi Q5 He was beyond helpful and alsways answered my calls and emails and score ! He even gave me roof racks when I said I needed them 10 stars all The way ;) More