Audi Atlanta

Excellent customer service We had a great experience dealing with Audrey Brazier and Lee Andreica. Very friendly, knowledgeable and thorough in explaining the features of our v We had a great experience dealing with Audrey Brazier and Lee Andreica. Very friendly, knowledgeable and thorough in explaining the features of our vehicle and the options/financing available. Would definitely recommend Audi Atlanta and these fine associates to anyone. More

Excellent Salesmanship!!! Excellent attention, professional, knowledgeable, personable/friendly, patient, thorough, and kind. Finance Representative was very friendly, explain Excellent attention, professional, knowledgeable, personable/friendly, patient, thorough, and kind. Finance Representative was very friendly, explained documents thoroughly, answered my questions, & exhibited excellent customer service! More

Awesome car from a great dealership Just took delivery of a new Audi S5 Sportback from Audi of Atlanta. Greg (sales specialist) and Jeremy (new car sales director) were fantastic. I have Just took delivery of a new Audi S5 Sportback from Audi of Atlanta. Greg (sales specialist) and Jeremy (new car sales director) were fantastic. I have known Jeremy for over 8 years and he is one of the most honest and helpful sales persons I have ever dealt with. He knows what I like (Audi has been my preferred brand for 20 years) and knows how to direct me to the right choices. Greg was new to me, but also a great partner and I look forward to working with him on future purchases. Audi of Atlanta stands by its loyal customers and I have been buying Audis from them for 17 years. There was no haggling. They gave me a generous loyalty discount without any hassle...and this was for a car that is so hot they could have asked for full MRSP. I will continue to be loyal to both Audi and to Jim Ellis automotive forever!!! We had so much fun with the Audi of Atlanta staff when we took delivery. Everyone was excited about this car and enjoyed the presentation of it. We took extra time with the financial director (Patrick Wolff) because we all enjoyed the experience of our taking possession of the car and Patrick immediately related to our excitement. And Greg, our sales specialist, really enjoyed showing off all of the incredible technology in the car. Our new S5 Sport back is an extraordinary car. Thank you Audi for at last bringing this model Stateside. The Navarra blue paint is the most beautiful blue I have ever seen on a car and the Rotor Gray Napa leather interior is stunning and perfectly complements the exterior color and the interior carbon fiber inlays. The B&O sound system, once you tweak the settings in the MMI to your taste and test it with a really well mixed sound track, is astonishing and rivals my monster home theater system in sound quality The virtual cockpit and head-up displays are fabulous and the driver assistance systems a huge technological advance. I LOVE THIS CAR! MY WIFE IS BEGGING ME TO MOVE BACK INTO THE HOUSE! It was really wonderful to share the excitement of getting this car with the dealership staff, who were clearly very proud to be selling such a great automobile. I have been buying Audis from Audi of Atlanta for 17 years and have always enjoyed working with them. But this was the best car purchasing experience I have ever had thanks to the terrific staff at Jim Ellis and our mutual loyalty to each other and the great brand. More

Great all around experience Working with Audrey was a pleasure! I would highly recommend her to anyone! She was very personable, honest and helpful. I will defiantly be be back t Working with Audrey was a pleasure! I would highly recommend her to anyone! She was very personable, honest and helpful. I will defiantly be be back to this location and Audrey for my next purchase. More

PURCHASING 2018 AUDI Q5 I purchased my new Audi Q5 from Ryan Russaw internet Sales Manager . Ryan was sincere & I instantly knew I could trust Ryan ! Ryan worked diligen I purchased my new Audi Q5 from Ryan Russaw internet Sales Manager . Ryan was sincere & I instantly knew I could trust Ryan ! Ryan worked diligently to provide me a pleasurable " WAY "GREAT " Audi Q5 purchasing Experience . I purchased my Audi Q5 on line & phone with Ryan with never Actually seeing my New Audi Q5 - Ryan was so so knowledgeable I was extremely comfortable To purchase sight unseen! Ryan located the exact Audi Q5 with the exact features I requested . Today I received my 2018 Audi Q5 & my Audi is exactly as promised . When I purchase a new Audi I be contacting Ryan 100% for sure ! I be way happy with my New Audi Q5 and Ryan was Awesome 🚀 Thank you Steve Hoover More

Excellent from top to bottom. I have purchased three Audis and would never go to another dealer.They instill trust, people are friendly, anticipate needs, explain things profession I have purchased three Audis and would never go to another dealer.They instill trust, people are friendly, anticipate needs, explain things professionally and want to make the experience excellent for each client. More

My experience at Audi Atlanta was exceptional The entire staff at Audi Atlanta are experience and attentive to their customer and it is always a pleasure when you have that kind of team work in th The entire staff at Audi Atlanta are experience and attentive to their customer and it is always a pleasure when you have that kind of team work in the work place More

Outstanding experience! My experience with Audi Atlanta was outstanding! My point of contact was DJ Hickman. DJ was a pleasure to work with. He made the entire process of My experience with Audi Atlanta was outstanding! My point of contact was DJ Hickman. DJ was a pleasure to work with. He made the entire process of purchasing my Audi easy and hassle free. I would recommend Audi Atlanta and DJ Hickman over and over again. I also dealt with Early Pickett. Early arranged all of the paperwork and explained the warranty information and answered all of my questions completely. Thank you, DJ & Early, I love my Audi! More

5 cars in 10 years and always a great experience Have been a client for 10 years now and this would make my 5th purchase in that time frame. Has been a great pleasure dealing with Jeremy Mclean in al Have been a client for 10 years now and this would make my 5th purchase in that time frame. Has been a great pleasure dealing with Jeremy Mclean in all these years and he is the one reason I have felt at ease using Audi Atlanta. Sad to see him leave but he has put me in good hands with Davian Quinn who has been real attentive with his follow ups after my purchase. More

Maria Gresham takes it to a new level of service! If you are looking for an Audi and your lucky enough to find one at Audi Atlanta, do yourself a favor and ask specifically for Maria Gresham. I was lu If you are looking for an Audi and your lucky enough to find one at Audi Atlanta, do yourself a favor and ask specifically for Maria Gresham. I was lucky enough to find my Audi at Audi Atlanta and called on a Saturday to find out more about the car. Maria Gresham was my Audi Brand Specialist and FaceTime me that morning showing me the car both inside and out. She emailed me service records as well as the window sticker and Carfax report. I realized I wanted the car and initiated the process of placing a deposit. Maria was there every step of the way helping me with the finance team. Living in Colorado I would need to book a flight to Atlanta to drive the car back. I booked a flight the next day that was to leave for Atlanta at 5:30pm but was delayed until 12:15am. After trying to find a hotel, Maria surprised me with a reservation at the Ritz Carlton!!! Maria would text me and check in on how I was doing during the 7 hour wait for my flight. She was totally there for me. The dealership was closed the next day but Maria offered to pick me up the next day from the hotel with paperwork for me to sign and deliver the car!!! I didn't arrive in Atlanta until 5:20am. The hotel gave me a late checkout and I slept for a few hours and then called Maria who picked me up as promised. She was very professional in person and detail oriented. She had me drive the car and take the time to look it over. She made a point to remind me to secure my insurance before traveling back to Colorado. She had all the documents ready for me to sign and ALL of the keys to the car in a lovely red Audi box. She made a point to print out my insurance cards for me so I would have them for the long drive back. She reminded me to take images of the bill of sale and other documents I signed for reference. After all was said and done she help me find a superfood green protein drink nearby. I share this long review because of Maria Gresham's astute mindfulness and her exceptional capacity to take care of an out of state customer. She made a point to make me feel heard and respected as a customer. She took customer service to a whole new level and accommodated me above and beyond. This is coming from a person who worked for Nordstrom for 8 years and has been steeped in the art of customer service. Ohh and did I mention this was for a used Audi that was under $20,000. AND she still treated me like I was purchasing a $160,000 Audi. More