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Audi Atlanta
Atlanta, GA
2,639 Reviews
Since 1983 Audi Atlanta has been a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Audi Atlanta provides the largest inventory of new and pre-owned luxury vehicles in the area with a client base that spans across the nation. Audi Atlanta is an Audi Magna Society Elite dealership and has been selected for the Audi Magna Society award 19 times, with 2023 being the 18th consecutive year awarded. With a concierge service available to all customers, Audi Atlanta is dedicated to providing convenience to clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,639 reviews
August 25, 2018
Regular service For second time I brought my car in for regular schedule service and everything was fine with the car before the service- within a week of having the For second time I brought my car in for regular schedule service and everything was fine with the car before the service- within a week of having the car back something major fails and I have to bring it back and pay thousands of dollars for repair. I do not trust this group. The repair rep tried to tell me that they would gladly get me into a new Audi since my car was old and these repair were going to continue to occur. Shady practice with this dealership. More
by TONIDGLOVER
Verified CustomerEmployees Worked With
August 25, 2018
They get a ten in everything My service was on time and quick ! They get the job done I will refer anybody to go get service ! Keep up the good work My service was on time and quick ! They get the job done I will refer anybody to go get service ! Keep up the good work More
by GESKIGONE
Employees Worked With
Michael Gerbick
August 25, 2018
Outstanding service with Chris Lee Always nice,efficient and responsive. I have always worked with Chris in service and I am on my fourth Audi. I will continue to do so . Always nice,efficient and responsive. I have always worked with Chris in service and I am on my fourth Audi. I will continue to do so . More
by STEVE@POWERCOMSERVICES.COM
Employees Worked With
August 25, 2018
Awesome Every time I come for service my adviser kills it. Always addresses everything and more. Easy to work with and keeps me in the loop. Amazing experi Every time I come for service my adviser kills it. Always addresses everything and more. Easy to work with and keeps me in the loop. Amazing experience all around!! Dave Campbell, thank you! David More
by DAVID@PICTUREU.COM
Employees Worked With
Joey Davis
August 25, 2018
Vehicle broke down My 2015 A3 would not start. I was at an appointment and it would not start. Phoned roadside service and was amazed how I received such wonderful, ca My 2015 A3 would not start. I was at an appointment and it would not start. Phoned roadside service and was amazed how I received such wonderful, calming service. They assured me it was okay to leave vehicle and they would tow it into service department. I received texts along the way. Immediately Dave Campbell phoned the car was at the service center. Soon after the problem was diagnosed to be an defective original battery. It was replaced and was able pick up vehicle within a very short time. More
by wleslie
Employees Worked With
Dave Campbell
August 25, 2018
Great Service! As always, Dave was professional and very helpful. Everything was ready when I arrived and Dave kept me informed throughout the service process. I w As always, Dave was professional and very helpful. Everything was ready when I arrived and Dave kept me informed throughout the service process. I would give him 10 stars if I could. More
by megmgriffith
Employees Worked With
Dave Campbell
August 25, 2018
Not pushy, quick to make a deal, low pressure, professional. Ethan was great to work with. large inventory, highly competitive price, knowledgable sales person, never fealt pressure to buy, exactly what i was l Ethan was great to work with. large inventory, highly competitive price, knowledgable sales person, never fealt pressure to buy, exactly what i was looking for in a luxury car buying experience. thank you. More
by MREESE.KW
August 24, 2018
Service Top notch service provide during my visiting. Chris Lee is the best! Thanks for your friendly service. I would highly recommend this dealership to Top notch service provide during my visiting. Chris Lee is the best! Thanks for your friendly service. I would highly recommend this dealership to my family and friends. More
by NOLESMA13
Employees Worked With
August 24, 2018
Car will leave worse than it came in I brought my Audi R8 in for a routine service with everything working and only needing the scheduled maintenance. After picking up my car I noticed m I brought my Audi R8 in for a routine service with everything working and only needing the scheduled maintenance. After picking up my car I noticed my A/C wasn't blowing cold. I immediately called and brought it back the next day. They called and said that since compressors often go out on this type of Audi and they feel they weren't around it they are accepting no responsibility. They offered to fix it at a 20% discount to "help me out." Again, I never had a problem before and I leave it with them for a day and it suddenly doesn't work. So even with that discount they expect me to pay them $5,000 to fix something that worked before they worked on the car. Hopefully this message will serve as a warning for anyone who even considers using Audi Atlanta. More
by R8owner
Employees Worked With
August 24, 2018
"Car Guy" who loves Audi Atlanta service I am deep in to cars and super picky about customer service and quality work. Suffice it to say that I go to Audi Atlanta and pay the rates there beca I am deep in to cars and super picky about customer service and quality work. Suffice it to say that I go to Audi Atlanta and pay the rates there because it's the best overall service and quality in Atlanta. More
by TED15
Employees Worked With
