Audi Atlanta

Great dealership Easy to work with...would buy from this dealership again in the future. Ryan worked with us to secure the sale. Car looks great, too--inside and out. Easy to work with...would buy from this dealership again in the future. Ryan worked with us to secure the sale. Car looks great, too--inside and out. More

Great Experience I had a simple maintenance task to perform, but I was very happy with my experience. My service technician was Aaron Elias. I have a maintenance packa I had a simple maintenance task to perform, but I was very happy with my experience. My service technician was Aaron Elias. I have a maintenance package that I purchased with the car so I'm a little unclear as to what it covers. But hopefully I will see the value over the life of ownership. More

Great Experience Adam Rubin was very helpful during the sales process. He was patient and was adamant about getting me the car that I wanted. He displayed exceptional Adam Rubin was very helpful during the sales process. He was patient and was adamant about getting me the car that I wanted. He displayed exceptional customer service. Greg Savitt was thorough during the technology course. He was willing to assist me with any questions that I had. I would definitely recommend Audi Atlanta to others! More

10K maintenance Staff attentive and professional. All work was explained to me and completed satisfactory. Waiting on my service advisor to call me back with another Staff attentive and professional. All work was explained to me and completed satisfactory. Waiting on my service advisor to call me back with another issue with my car More

disappointing post-purchase experience The purchase process was flawless. However, within the first 2 weeks, I found some issues with the car, and when I called the dealership, they immedia The purchase process was flawless. However, within the first 2 weeks, I found some issues with the car, and when I called the dealership, they immediately told me to call my local Audi dealership (in Nashville). Allan did not offer to make arrangements for me; he just told me to call their service center. I felt like I was turfed to the next person since the purchase was already made. Thankfully, John (finance manager) was able to make arrangements once I called him. I believe that Allan could use some education on customer service and know that you do not ditch a customer just because a deal has been made. I would think twice about purchasing a car from this dealership in the future if this the post-purchase treatment I will receive. More

4th car and it won't be my last! Jim Ellis is fantastic! When I moved to Atlanta 15 years ago, they "adopted" me and my car at that time (Mazda). Since then, I have bought a Saab and Jim Ellis is fantastic! When I moved to Atlanta 15 years ago, they "adopted" me and my car at that time (Mazda). Since then, I have bought a Saab and now my second Audi from them. Alan was a great salesman and did not pressure my decision in any way. He was transparent with pricing and options. Lee finalized the financial side of things and was quite thorough. Both men were extremely accommodating to my crazy schedule and stayed late to get things done. I appreciate them both!! More

Fantastic customer service; easiest car purchase I've had Jorge and his team (every single person I interacted with) with very friendly and never kept me waiting. The negotiation and selection of my actual c Jorge and his team (every single person I interacted with) with very friendly and never kept me waiting. The negotiation and selection of my actual car (which was not in stock at the dealership) were very friendly and unstressful. When the car arrived, the dealership went ahead and created my myAudi account, registered my VIN with it, etc. before I arrived to pick it up, reducing the time I had to spend getting things going. In fact, I spent more time with their technologist learning details about the infotainment system than I had to spend filling out paperwork. A truly great experience. More

Good communications, timely service Very polite and helpful. Provided good communications throughout the process. Service was provided timely. Met full expectations. Car was clean and re Very polite and helpful. Provided good communications throughout the process. Service was provided timely. Met full expectations. Car was clean and ready for pick up when I arrived. More

Amazing Sevice Ryan was amazing, quick service and got me Lyft with my busy schedule. I've worked with him before and he is great guy and very detailed. Ryan was amazing, quick service and got me Lyft with my busy schedule. I've worked with him before and he is great guy and very detailed. More