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Audi Atlanta

Atlanta, GA

5.0
2,639 Reviews
Since 1983 Audi Atlanta has been a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Audi Atlanta provides the largest inventory of new and pre-owned luxury vehicles in the area with a client base that spans across the nation. Audi Atlanta is an Audi Magna Society Elite dealership and has been selected for the Audi Magna Society award 19 times, with 2023 being the 18th consecutive year awarded. With a concierge service available to all customers, Audi Atlanta is dedicated to providing convenience to clients.
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5805 Peachtree Blvd.

Atlanta, GA

30341

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Showing 2,639 reviews

August 30, 2018

Very poor customer service. Given a choice I would not use this dealer for service. Unfortunately, my last service was a recall and I had not other choice but to use them. T More

by MARKZOGHBY
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
David Maddox
Dec 11, 2018 -

Audi Atlanta responded

Mark, We apologize about the extended wait time you experienced at Audi Atlanta. Our service team should have notified and updated you about the duration of your recall. I would appreciate the opportunity to discuss your recent visit and attempt to restore your faith in Audi Atlanta. Respectfully, Tracie Maloney, VP tracied@jimellis.com

August 29, 2018

Business as usual Took my 2012 S4 in for the 65K service and they noticed a water pump leak and rear brakes wearing down. Got them taken care of and it runs great. More

by JK1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Katergaris
Sep 08, 2018 -

Audi Atlanta responded

We are glad to hear your Audi S4 running flawlessly! We look forward to assisting you in the near future!

August 29, 2018

Business as Usual Took my 2014 A4 for a recall service - great service. Quickly addressed when I got there, accurate time estimation, friendly service rep - overall gre More

by cp1210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Davis
Sep 08, 2018 -

Audi Atlanta responded

Thank you for choosing Audi Atlanta to service your Audi A4!

August 29, 2018

One Year Service Very professional dealership. The folks here are all very friendly as well. Prompt service and I appreciated receiving updates as to time. Lounge ar More

by kathyh65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Campbell
Sep 08, 2018 -

Audi Atlanta responded

Thank you for choosing Audi Atlanta! We appreciate your business!

August 29, 2018

Issue with coolant levels Everything was great from start to finish. Kept me updated throughout the day and organized pick up when the car was ready. Great service overall. More

by STEPHENWBARNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2018 -

Audi Atlanta responded

We are glad to hear your service experience went well!

August 29, 2018

Service is Outstanding Brought my Q3 in for service. Aaron was there to greet me and have me in and out with in 15 mins, (Good Conversation) or I would have been out in 5 mi More

by 4RingsX3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi Turner, Aaron Elisa
Sep 08, 2018 -

Audi Atlanta responded

Thank you for servicing your Audi Q3 with us!

August 29, 2018

Great responsiveness and service from Aaron Elias! Great exp Aaron Elias and his team diagnosed an issue with my car's cooling system and were helpful in resolving the problem quickly and reasonably. Aaron kept More

by jrgivins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Elias
Sep 08, 2018 -

Audi Atlanta responded

We are glad that Aaron provided enough information and attention to ensure you and your Audi are taken care of. Thank you for sharing this review!

August 29, 2018

Chris did a great job of getting me in and out. From the time I arrived everyone was very pleasant and efficient with handling me as a client. Chris got me in and I was supplied with a loaner and I More

by dawnmcfarland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2018 -

Audi Atlanta responded

Thank you for the review!

August 29, 2018

always wonderful service chris Lee is trustworthy and always available for questions. Excellent service for the last over 15 years. He is one of the reasons Ive kept my audis More

by KEVIN048
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2018 -

Audi Atlanta responded

Wow! Thank you for choosing Audi Atlanta over the years! We appreciate all the business and hope to see you in the near future!

August 29, 2018

They're the best Audi Atlanta is the place for your new or used car. I worked with DJ, Mike Gerbick, and Greg Savitt on my lease trade and everything went smoothly. Hi More

by JOE.CHRISTLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Savitt, Michael Gerbick, DJ Hickson
Sep 07, 2018 -

Audi Atlanta responded

Congratulations on your new Audi! We appreciate the kind words and feedback!

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