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Audi Atlanta

Atlanta, GA

5.0
2,639 Reviews
Since 1983 Audi Atlanta has been a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Audi Atlanta provides the largest inventory of new and pre-owned luxury vehicles in the area with a client base that spans across the nation. Audi Atlanta is an Audi Magna Society Elite dealership and has been selected for the Audi Magna Society award 19 times, with 2023 being the 18th consecutive year awarded. With a concierge service available to all customers, Audi Atlanta is dedicated to providing convenience to clients.
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5805 Peachtree Blvd.

Atlanta, GA

30341

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Showing 2,639 reviews

September 04, 2018

Good Service The quality of the work was good but the communication was not sufficient. I had to call up and check on the status. Also the delivery was not on time More

by Karthik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Elias
Sep 06, 2018 -

Audi Atlanta responded

We apologize about the lack of communication, Karthik. Most of our clients utilize the text updates feature to receive continuous updates while your Audi is with us. Please let us know if there is anything we can do in the future. We appreciate the feedback!

September 04, 2018

timely, thorough and easy with Lyft. When I arrived, I arrived earlier than my stated dropoff time. The reason that I came in early was that I had a change in travel plans and I wanted t More

by jhanna3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
why would we be required to put in 10 people when i only dealt with two and i cannot recall their names?
Sep 06, 2018 -

Audi Atlanta responded

Thank you for choosing Audi Atlanta to service your Audi!

September 03, 2018

Problem still exists I brought my car for a noise that’s been going on since I had it. It squeaks likes it’s an older car and they can’t seem to find it. And it’s still go More

by TRAVONDAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Ryan
Dec 11, 2018 -

Audi Atlanta responded

We apologize about the continued noise, If you have a moment, I would appreciate the opportunity to discuss your experience. Please email me at tracied@jimellis.com. Respectfully, Tracie Maloney, VP

September 03, 2018

Couldn't find my car. Replaced windshield wipers didnt work! Couldn't find my car on the lot so had to wait around for 20 minutes. Replaced windshield wipers that were very expensive and didn't work! More

by DSCHROEDER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Dec 20, 2018 -

Audi Atlanta responded

Mr. Schroeder, I regret to read about your recent service visit. I have reached out to you via email but have not heard back. I would like to see if I can help. I appreciate an opportunity to discuss this with you. Please contact me at tracied@jimellis.com at your convenience. Sincerely, Tracie Maloney, VP.

September 03, 2018

Excellent service with peace of mind Excellent service, peace of mind. Great price. Quick in & out. Starting from buying the car to first service done so far, this dealership has far exce More

by sejalmitesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Johnson
Sep 06, 2018 -

Audi Atlanta responded

Thank you for choosing Audi Atlanta and Allan Johnson for your new car purchase!

September 03, 2018

Audi S4 lease Everyone was very polite. Needed more time for a proper delivery so I let Gunter off the hook so he could serve other customers.. Thanks More

by toms12no
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Wolff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gunter Reichert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2018 -

Audi Atlanta responded

Thank you for sharing your feedback with us. Enjoy your new Audi S4!

September 03, 2018

Always a pleasure to work with! Brought my A4 in to fix an issue with a recall. As always, Aaron was very accommodating and easy to work with! Lyft service was offered to/from my of More

by MNERENBAUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Elias
Sep 06, 2018 -

Audi Atlanta responded

We are always happy to help accommodate our clients to the best of our ability! Thank you for sharing your experience with us!

September 03, 2018

Great Service The team is always courteous and provides exceptional customer service. The wait time was very reasonable and the courtesy cash wash may the deal even More

by rsidney3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kirk Campbell, Andrea Drinkard
Sep 06, 2018 -

Audi Atlanta responded

Thank you for choosing Audi Atlanta to service your Audi!

September 03, 2018

Quick and painless...these guys are awesome As usual...always quick, congenial, professional as well as personable...I've been coming here since around 2005...my wife had a BMW...their service d More

by DBMAE02
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2018 -

Audi Atlanta responded

We appreciate the continued business over the years! We appreciate the business as your choice of luxury automotive service!

September 03, 2018

Service I needed to get service quickly because my light was on. They got me an appointment the next day. Jermaine was very helpful as friendly! Excellent ser More

by MCJAGOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine
Sep 06, 2018 -

Audi Atlanta responded

Thank you for choosing Audi Atlanta for the quick service!

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