Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Atlanta
Atlanta, GA
2,639 Reviews
Since 1983 Audi Atlanta has been a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Audi Atlanta provides the largest inventory of new and pre-owned luxury vehicles in the area with a client base that spans across the nation. Audi Atlanta is an Audi Magna Society Elite dealership and has been selected for the Audi Magna Society award 19 times, with 2023 being the 18th consecutive year awarded. With a concierge service available to all customers, Audi Atlanta is dedicated to providing convenience to clients.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,639 reviews
February 10, 2025
The fish rots from the head down at Audi Atlanta under the management of Michael Gerbick. After purchasing an Audi e-tron in August 2024, I was promised a spare key. Despite endless runaround, I received the management of Michael Gerbick. After purchasing an Audi e-tron in August 2024, I was promised a spare key. Despite endless runaround, I received nothing but excuses and delays. A package supposedly containing the key was sent in late October and lost, with UPS confirming its non-delivery. A refund was issued, but due to Audi Atlanta's failure to declare the full value of the package, I was offered only $134.40. The most interesting is that when speaking with a UPS management Michael Gerbick admitted that someone from his team made the mistake and did not declare the entire value of the package of $508.57 at the moment it was shipped out but he avoids admitting it to me. This dealership's mishandling and unwillingness to rectify their mistake is unacceptable and unprofessional. Michael, is the $375ish really worth it? Save yourself the headache; don't trust Audi Atlanta. More
by Dmitry Bond
Employees Worked With
Michael Gerbick
February 05, 2025
I visited the Audi dealership in Atlanta and was pleasantly surprised. From the moment we called to inquire about a car we spoke with Kirby Smith and didn’t know we hit the jackpot! She was warm and pleasantly surprised. From the moment we called to inquire about a car we spoke with Kirby Smith and didn’t know we hit the jackpot! She was warm and inviting and made sure my husband and I both left with beautiful vehicles with everything we asked for. I highly recommend this dealership and salesperson. More
by Chloed268
February 05, 2025
When purchasing two new vehicles from this dealership, Kirby Smith and Lisa Taylor worked together to ensure a complete delivery and setup with the convenient MyAudi app and other personalizations of the Kirby Smith and Lisa Taylor worked together to ensure a complete delivery and setup with the convenient MyAudi app and other personalizations of the vehicle. I could not be happier with my purchase and experience, I highly recommend! More
by Chloed268
February 01, 2025
First class experience, no pressure sales experience and I got a great deal! Ally was proactive and knowledgeable in helping me decide which model was right for me and I wasn’t kept waiting, everyone was q I got a great deal! Ally was proactive and knowledgeable in helping me decide which model was right for me and I wasn’t kept waiting, everyone was quick and efficient. I would highly recommend this dealership and my salesperson. More
by Bpomerantz
January 27, 2025
Gus was very responsive, professional, and easy to work with. He was able to locate the model and build I wanted quickly. Very happy with my car! Thank you Gus and Audi Atlanta for a fantastic experience. with. He was able to locate the model and build I wanted quickly. Very happy with my car! Thank you Gus and Audi Atlanta for a fantastic experience. More
by Sam
January 03, 2025
Triston is a highly competent salesperson who treated me with respect and kindness. I appreciated his consultative approach and will definitely return to Audi Atlanta for my third consecutive transaction w with respect and kindness. I appreciated his consultative approach and will definitely return to Audi Atlanta for my third consecutive transaction with the dealership. Lee was a very professional finance manager who arranged the lease contract according to my needs with Audi Credit. I enjoyed working with Lee. I endorse Audi Atlanta as a very satisfied customer. More
by David
January 02, 2025
Antonio was really great to work with. We made the mistake of going to another dealer when Audi Atlanta didn’t have the car we wanted. After a bad experience there, we went back to Audi At We made the mistake of going to another dealer when Audi Atlanta didn’t have the car we wanted. After a bad experience there, we went back to Audi Atlanta with a slightly modified wish list, and Antonio not only got us into an amazing car, but he also gave us the price we asked for. Love Antonio, and Audi Atlanta! More
by trish
December 30, 2024
Antonio and the Audi Atlanta team were great to work with! Antonio was great through the entire process! with! Antonio was great through the entire process! More
by Jemustang1999
December 16, 2024
Recently purchased a car from here, and I’m very happy with the overall experience. Lisa was friendly, and helpful throughout the process. with the overall experience. Lisa was friendly, and helpful throughout the process. More
by seanhu
Employees Worked With
December 12, 2024
This was a great experience at this dealership. A very clean, comfortable environment that is extremely accommodating. Everyone was friendly, Antonia was awesome! The entire process was seamless. I A very clean, comfortable environment that is extremely accommodating. Everyone was friendly, Antonia was awesome! The entire process was seamless. I would definitely refer this dealership to family and friends. More
by Monica
Employees Worked With
