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Audi Atlanta
Atlanta, GA
2,646 Reviews
Since 1983 Audi Atlanta has been a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Audi Atlanta provides the largest inventory of new and pre-owned luxury vehicles in the area with a client base that spans across the nation. Audi Atlanta is an Audi Magna Society Elite dealership and has been selected for the Audi Magna Society award 19 times, with 2023 being the 18th consecutive year awarded. With a concierge service available to all customers, Audi Atlanta is dedicated to providing convenience to clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,646 reviews
March 12, 2025
Audi Atlanta delivered a smooth buying experience, especially for me being an out of town buyer. I worked with Lisa Taylor who was very nice from the first time I called. I had called other Audi deale especially for me being an out of town buyer. I worked with Lisa Taylor who was very nice from the first time I called. I had called other Audi dealers in Tennessee but she was the only one who took any interest in my search. By the end of the week, we made a smooth deal and I drove down to complete the trade. Most everything was taken care of before I arrived, save for a few signatures. She got me out quick after going over some features of the car and was very personable. Thank you for an easy experience! More
by Benjamin Bilodeau
March 01, 2025
Had a great experience with Gus! They were responsive, friendly, and professional from start to finish. Answered all my questions, made the process easy, and never pressured me. High They were responsive, friendly, and professional from start to finish. Answered all my questions, made the process easy, and never pressured me. Highly recommend! More
by Fgamby91
Employees Worked With
February 25, 2025
Incredible customer service and attention. Great inventory and product knowledge. Willing to go the extra mile Great inventory and product knowledge. Willing to go the extra mile More
by Leigh Pollard
February 23, 2025
After being ignored by Audi Marietta twice, I went to Audi Atlanta. Their customer service and overall experience was above and beyond. Lisa @ Audi Atlanta is an absolute treasure. Not only was she able Audi Atlanta. Their customer service and overall experience was above and beyond. Lisa @ Audi Atlanta is an absolute treasure. Not only was she able to pull some serious customer service recovery, she went absolutely above and beyond and made this most recent car purchase hands down the easiest and most pleasant experience ever. Give that woman a raise! I cannot emphasize enough how amazing she was throughout the whole process. More
by Jsmithcrna1
Employees Worked With
February 19, 2025
Lisa recognized what was important to me when we went in to purchase our SQ5, she was personable and helped us find the right vehicle that met all our requirements. I am a pretty demanding person and she h to purchase our SQ5, she was personable and helped us find the right vehicle that met all our requirements. I am a pretty demanding person and she handled my idiosyncrasies with grace and calm. We got the deal we wanted, the right pricing and she orchestrated all of the particulars for the deal and delivery. I am very happy with the experience and report I have built with her. She went above and beyond to ensure the deal happened and all our needs within the realm of the transaction were handled. 10/10 would go to her when purchasing my next Audi. More
by BoMo52
Employees Worked With
February 17, 2025
The only good thing about a car problem is being able to work with Audi Senior Service Advisor Chris Lee. Chris is a consummate professional with expert knowledge of Audi. Rather than dread, well - sometime work with Audi Senior Service Advisor Chris Lee. Chris is a consummate professional with expert knowledge of Audi. Rather than dread, well - sometimes dread, I always look forward to having my car serviced, or - repaired. It is a good experience to have full trust in the Audi Atlanta and their team. Thank you! Elissa More
by ElissaAnne
Employees Worked With
February 12, 2025
Lisa was incredible. She made it possible for my sister to drive out with her first new car. She made it possible for my sister to drive out with her first new car. More
by RH
February 12, 2025
I purchased my first new car from Lisa and she was so good at explaining the entire process to me. good at explaining the entire process to me. More
by RH
February 10, 2025
The fish rots from the head down at Audi Atlanta under the management of Michael Gerbick. After purchasing an Audi e-tron in August 2024, I was promised a spare key. Despite endless runaround, I received the management of Michael Gerbick. After purchasing an Audi e-tron in August 2024, I was promised a spare key. Despite endless runaround, I received nothing but excuses and delays. A package supposedly containing the key was sent in late October and lost, with UPS confirming its non-delivery. A refund was issued, but due to Audi Atlanta's failure to declare the full value of the package, I was offered only $134.40. The most interesting is that when speaking with a UPS management Michael Gerbick admitted that someone from his team made the mistake and did not declare the entire value of the package of $508.57 at the moment it was shipped out but he avoids admitting it to me. This dealership's mishandling and unwillingness to rectify their mistake is unacceptable and unprofessional. Michael, is the $375ish really worth it? Save yourself the headache; don't trust Audi Atlanta. More
by Dmitry Bond
Employees Worked With
Michael Gerbick
February 05, 2025
I visited the Audi dealership in Atlanta and was pleasantly surprised. From the moment we called to inquire about a car we spoke with Kirby Smith and didn’t know we hit the jackpot! She was warm and pleasantly surprised. From the moment we called to inquire about a car we spoke with Kirby Smith and didn’t know we hit the jackpot! She was warm and inviting and made sure my husband and I both left with beautiful vehicles with everything we asked for. I highly recommend this dealership and salesperson. More
by Chloed268
